Manchester Airport has issued fresh travel advice to passengers, but promises that hundreds of new staff are on the way.
After what had been weeks of travel bedlam at the UK’s third largest airport, with many hit by cancellations and long waits of up to 90 minutes or more due to staff shortages, and after Manchester Airport bosses had previously spoken out to warn that the chaos could continue “over the next few months”, it’s now been confirmed that dozens of new staff have already been hired and hundreds more are currently going through the security training and vetting process.
In the lead-up to the peak summer holiday season, Manchester Airport has provided a progress update on its recruitment drive, and is also reminding passengers of its travel advice.
Bosses at the airport say it is “continuing to recover at pace” post-pandemic following the removal of international travel restrictions, and that passenger volumes have now grown back to 79% of pre-pandemic levels – but this means the airport is now serving around three times more passengers each week than it was in January.
While this “strong recovery” has been identified as a contributor to the long queues and delays, the shortage of staff numbers was something the airport was keen to rectify.
The UK’s third largest airport has issued an update in its recruitment drive ahead of summer / Credit: Manchester Airport
With demand returning rapidly, the airport says it has been working hard to recruit hundreds of new security officers, and improve the efficiency of how it deploys the people already working in the operation, as well as bring in new measures to “improve the airport experience” for customers and staff.
ADVERTISEMENT
To date, more than 8,000 applications have been received for roles including security officers, car park marshals, and hospitality staff, and in the last month alone, more than 1,600 people have applied for jobs and more than 500 people are currently going through background checks and security training.
Around 200 new starters are expected to join the operation at Manchester this month, which airport bosses say enables them to open additional security lanes during peak periods and improve customer service.
Take 𝙩𝙞𝙢𝙚 ⌚ Take 𝙘𝙖𝙧𝙚 💦💻 Take 𝙛𝙡𝙞𝙜𝙝𝙩 ✈️
Travelling from Manchester Airport soon? Prepare for your airport journey in advance. This includes allowing enough time and preparing your hand luggage for security screening.#TakeTimeTakeCareTakeFlightpic.twitter.com/mgH86SObyc
This recruitment drive and a range of other measures have improved the customer experience in recent weeks, with 90% of passengers in the last two weeks getting through security in less than 30 minutes, up significantly from 78% in the first two weeks of April.
While the airport is still admittedly experiencing longer queues at times – which the airport says is working with partner organisations, including UK Border Force, airlines and ground handlers, to address – these are said to be happening less frequently and they are also being cleared relatively quickly.
“We want to make sure that customers get away on their travels, so everyone at Manchester Airport is focused on bringing in the extra resources we need to continue operating our full flight schedule,” said Ian Costigan, Interim Managing Director of Manchester Airport.
“It is encouraging to see new staff joining us as a result of our ongoing recruitment drive, and we have seen security waiting times reduce in recent weeks”.
He added that ensuring passengers move through the airport quickly and easily is the airport’s “ultimate goal.”
ADVERTISEMENT
Reiterating its travel advice, the airport is urging passengers to arrive three hours before their flights, but is asking people not to come any earlier than this because they will not be able to check-in with their airlines, which could cause “unnecessary waits in the terminals”. Leaving a three-hour window will enable people to pass through security and make their flights.
Passengers who have not flown for a long time are also being urged to refamiliarise themselves with the security rules.
Featured Image – Manchester Airport
News
First look at Albert Square as Manchester Christmas Markets return to their spiritual home
Thomas Melia
Manchester Christmas Markets are back and all our Christmas wishes have come true, as its spiritual home Albert Square joins in on the festivities for the first time in six years.
Grab a mulled wine, toast yourself a marshmallow and take a seat, because we’re going to take you on a quick tour of this brand-new offering.
You’ll be able to tick off your Christmas Markets wish list in one place, as Manchester has got all your usual favourites and so much more taking place right here outside of its iconic Town Hall.
As soon as you walk in you’re greeted by a huge sign spelling out the city’s iconic abbreviation ‘MCR’, just in case you forgot where you were, that also doubles as a nice photo opportunity.
Albert Square in Manchester city centre is getting into the Christmas spirit for the first time in six years / Credit: The Manc Group
As you walk into Albert Square there’s a mix of nostalgic wooden huts and brightly coloured modern street food vendor stations waiting to tempt you with all their tasty treats.
There’s no messing around at this Christmas hotspot because not even 10 feet after you enter, you can warm up with a glühwein and bratwurst, yes please.
Think you’re done sampling some festive feasts? Think again as there’s a marshmallow toasting station, a roasted chestnut cart and lots of huts are offering their own hot chocolate creations.
Local street food vendor Rita’s Reign has made her mark in Albert Square too, serving up her foodie feasts with a seasonal spin such as the ‘Festive Feast’ and ‘Christmas Crunch’ combo boxes.
Rita’s Reign is just one of many food vendors at Manchester Christmas Markets / Credit: The Manc Group
As you keep making your way round there’s some lovely gifts and trinkets to browse including tree decorations, ornaments and some vibrant pieces of art.
There’s plenty of ways to keep the kids (and big kids) entertained with some carnival-themed games and stalls as well as a vintage carousel, if that doesn’t get you in the Christmas spirit what else will?
Of course, there’s even more food to mention like mini dutch pancakes, toasted sandwiches, French toast, the list is endless (Much like many of our Christmas lists).
And we couldn’t finish our visit without acknowledging the elephant in the room, also known as The Manchester Big Wheel, which is the perfect people-watching spot, but maybe hop on this ride before you try all the tasty treats mentioned above.
Drivers warned of ‘bad habit’ that could land them with £1,000 fines this winter
Emily Sergeant
Drivers are being warned of a ‘bad habit’ on the roads that could seem them hit with hefty fines as winter rolls around.
Once the temperatures drop, and the days get shorter and darker, fog tends to become a more common weather occurrence around this time of year – but an eye-opening new survey has found that most drivers don’t really how to use their fog lights correctly.
According to guidance from the Driver and Vehicle Standards Agency (DVSA), fog lights should only be used on British roads when visibility drops below 100 metres, yet the new research by eBay has found that 60% of drivers use their fog lights at the wrong times, and what’s more is that one in 10 say they switch on their fog lights when visibility is less than 300 metres.
48% of drivers who took part in the research admitted that they activate full-beam headlights when it’s dark, regardless of oncoming traffic and other road users.
Drivers are being warned of a ‘bad habit’ that could land them with £1,000 fines this winter / Credit: Nabeel Syed (via Unsplash)
The RAC says these stats reveal a ‘worrying trend’ among motorists, and have warned that these habits could actually means drivers are risking fines of up to £1,000 and three penalty points on their licence.
If the incorrect usage of fog lights wasn’t bad enough as it is, the new research also found that many Brits say they do not stay on-top of regular car maintenance when it comes to car fog lights, either – with just 15% saying they check them every month, and shockingly, 24% stating they’ve never checked them before.
Due to the ongoing issue of headlight glare, in whatever form that may be, The RAC has found that as many as one in four drivers (25%) who find headlights ‘too bright’ are actually driving less as a result.
“Unfortunately for a lot of drivers, the annual onset of darker evenings coincides with another unwelcome arrival – that of overly-bright headlights that they believe make driving more difficult due to dazzle and discomfort,” explained Rod Dennis, who is the Senior Policy Officer at the RAC.
“While most of us have no choice other than to adapt to driving at night more often as the clocks go back, the fact headlight glare is the leading cause of nervousness underlines it’s a problem that needs tackling.
“At the same time, it’s important to remember that brighter headlights can give drivers a better view of the road ahead, so there’s a balance to be struck.”