A Northern pub has gone viral after it responded to a customer review about slow service… four years later.
In a brilliantly ironic move, The Legh Arms in Prestbury waited all this time to respond to a review that criticised the speed of its customer service.
Author Russ Jones shared a screenshot of the exchange in a tweet that’s now gained thousands of likes.
He wrote: “I left a review about slow service. 4 years later…”
The Legh Arms in Prestbury. Credit: Robinson’s Brewery
His original one-star review reads: “Slow service, wrong order, deeply average quality, shambolic staff. Almost impossible to get it this badly wrong without making a serious effort.”
ADVERTISEMENT
The Legh Arms has now responded, writing: “Russell Jones, thank you for taking the time to leave us feedback about your visit with us.”
The Robinsons-owned pub has recently come under new management and undergone a huge refurbishment, and it appears the new team are keen to respond to customer reviews left on Google – even if they are several years out of date.
ADVERTISEMENT
But the irony of the delay here – deliberate or not – has not been missed by Twitter users.
Russ himself later wrote: “I think it’s genius. I might go back and congratulate them on their brilliant performance art.”
Other users praised the village pub for its ‘amazing comic timing’ and said it deserved ‘points for consistency’.
ADVERTISEMENT
Someone else said: “That’s epic trolling from the owner. Hats off to them for playing the long game here.”
The Legh Arms in Prestbury is now under new management – and locals are raving about it. Credit: Robinson’s Brewery
But most have pointed out that it’s more than likely down to housekeeping from the new management team, and many locals have raved about the pub under its new ownership.
One person said: “I love the Legh Arms… it’s on the village I’m from and the rooms and food is fab. I know the reply is rubbish and a tad late…..but please try it again…. and let me know what you think.”
Another said: “Love this. I did go in January & it was really good actually.”
Someone else suggested: “It is v funny especially given that it was about their tardy service. Just under new management so maybe give them another chance.”
Stockport-based Robinson’s Brewery said that the Legh Arms is now being managed by hospitality duo Craig and Louise Sherrington – Craig a chef who has trained under Michelin-starred chefs, and Louise a former NHS worker who has also run The General Burgoyne pub in Cumbria.
Robinson’s added that the pub is renowned for its Sunday roasts, as well as being a dog-friendly pub with bedrooms.
The Manc has contacted The Legh Arms for comment.
Featured image: Google Maps
Trending
Rochdale AFC vs York City is set upto be one of the most blockbuster title-deciding matches ever
Danny Jones
In case you haven’t been keeping track of the absolutely incredible story that’s been unfolding in the National League, local club Rochdale AFC and York City have put on one of THE very best season-long shows in recent memory, and it’s all set to be decided this Saturday, 25 April.
Despite both teams having surpassed the 100-point mark and only losing 10 games between them – just four in the case of current ‘favourites’, York – it’s still anyone’s guess as to who could win the title.
One of the most divisive but undeniable dramatic things about non-league‘s top division is that only one team is promoted: the one that wins the lot and lifts the trophy.
At present, the table toppers need just a draw to claim victory and wrap up what has been nothing short of an incredible 2025/26 term, but Rochdale need all three points to pip them to the post after an equally praiseworthy campaign. We can all agree it would make for quite the Hollywood ending.
We’re obviously biased towards the Greater Manchester hopeful, but it’s worth mentioning that The Dale have been just as good value for money in terms of entertainment this year.
Having most recently finished with yet another late goal in (get this) the 99th minute of extra time against Braintree last weekend, it’s basically become a habit for them over the past few months.
Mani Dieseruvwe’s winner is just the latest in a long line of similar blockbuster moments for Rochdalians, both home and away: Luke Hannant won it in the 90th minute to beat Wealdstone in the previous game, Ian Henderson netted in the 97th against Sutton United before that.
There’s also been plenty of goals post the 80-minute mark, and so on and so forth.
Honestly, there have been so many of these at-the-death moments during the 25/26 contest; here’s just one of many examples that produced unbelievable limbs in recent weeks…
York City beat these boys 4-1 in the reverse fixture, but how will they fare on the road?
Weren’t not exaggerating when we say there’s been so much last-minute bedlam from both outfits that you’d think the novelty might have possibly worn off by now – a bit Ross and Rachel, ‘will they, won’t they?’. Rest assured, it absolutely hasn’t.
Not a little bit.
Currently sitting just two points behind their Yorkshire title rivals, with a goal difference of nearly 50 to boot, in most instances, this would be far and away enough to make it over the line most years.
However, the Minstermen have had other ideas, leading the pack pretty much from day one, not only racking up 107 points but also amassing a whopping 105 goals so far – quite literally the same number of points that Jimmy McNulty’s squad have in their entirety up to this point.
Truly staggering stuff, and not just in terms of the stats themselves, but because this could still prove not enough to lift the all-important piece of silverware and secure a place back in the EFL. It’s already produced plenty of hold-your-breath level viral clips on social media:
York City’s players reactions to Rochdale’s 99th minute winner to deny them winning the league😂😂😂
With that in mind, it’s no surprise that Rochdale have sold all of their home tickets to fill the max capacity of the 10,249-seater stadium as they prepare to host the league leaders at the Crown Oil Arena.
Equally, the entire 850 allocation afforded to fans travelling from York was snapped up in less than 10 minutes earlier this month, with supporters queuing around the ground at the crack of dawn to secure their spot in what will be an unforgettable and no doubt crucial away end.
We have no idea how things are going to pan out, especially given all the players and plot points that have made this one of the most box office title sporting contests ever (you heard), but we do know that it’ll be a day that stays with all those involved forever.
The two sides have even penned a joint statement ahead of this highly anticipated conclusion, reiterating this as the best advert for the tier teetering on the edge of the professional pyramid: “This Saturday’s game brings an end to one of the most thrilling, exciting and unpredictable title races in football history.
Both ourselves and Rochdale have the chance to write our names in National League history. The National League is no longer a non-league competition. It is effectively a League 3, with fully professional clubs operating at a level equal to or higher than many of those in League 2.”
ADVERTISEMENT
They all know how much this one game means not just for the respective organisations and fan bases, but their communities, culture and native areas on the whole.
Kyron Gordon wants Rochdale fans to bring the energy tomorrow 💥 An exclusive Kyron Gordon interview features in NL72 | Promotion Race Preview, which is free to watch on DAZN with no sign up required ▶️
It continues: “We both understand how important this game is to both clubs and supporters. We both pledge now that whatever happens tomorrow, we will both continue to fight for 3UP.
“Both clubs sit on over 100 points. One of us will have to fight once more in the National League Play-Offs. However, we both strongly believe that this shouldn’t have to be the case.
“We call on the National League, Football Regulator, EFL and Premier League to come together immediately and resolve this issue, so that we do not have to highlight this injustice year after year.”
Rousing stuff, to be sure.
ADVERTISEMENT
They sign off by adding: “For both sets of supporters attending the Crown Oil Arena this weekend, we say thank you for being with us all season. The passion you’ve shown for both clubs has been felt across the world. This game will be seen far and wide.
“We want to showcase this league for all its potential. Keep your support in the stands, not on the pitch, and let’s all protect the game we love. Thank you! Rochdale AFC & York City FC.”
Naturally, we’re wishing all the best for Rochdale, but who do you fancy to put a ribbon on this truly unreal title race?
Manic Street Preachers and Suede announce second co-headline tour, including huge Manc gig
Danny Jones
Beloved British bands Manic Street Preachers and Suede have announced another co-headline UK tour, booking a number of big gigs, including a massive Manchester date.
The two seasoned UK rock artists are teaming up for a huge run of live shows, booking nine arena performances so far. Time to do it all over again.
Each of the groups released their latest albums last year, with both now in double figures when it comes to studio LPs, and while each has taken their most recent records on the road at least in part, the pair will be playing tracks from both – as well as a fair few of the hits – at Co-op Live later this year.
Confirming the joint headline tour on Friday, 24 April, Manics and Suede fans alike will be absolutely lapping up the prospect of this special partnership.
JUST ANNOUNCED: Manic Street Preachers and Suede Saturday 31 October
Marking the biggest collaboration for both legendary bands.https://t.co/tNwdT7TxPZ@coopuk members get first in line for tickets. Co-op Member Presale: 09:30 Weds 29 April General Sale: 09:30 Fri 1 May pic.twitter.com/lqnqahls5D
Revealing the plans in a social media post, the Co-op wrote: “Two of the UK’s most pioneering and celebrated bands, Manic Street Preachers and Suede, have come together for a co-headline tour…
As the Welsh rock icons and the long-standing 1990s favourites from the London scene have more than 75 years of experience between them, with both outfits forming in the mid to late 80s.
The venue goes on to dub this “the biggest collaboration to date for both legendary bands and offers a unique opportunity to experience their renowned live performances.”
With Suede reaching their 10th album cycle this past September with Antidepressants, it’ll be one of the largest rooms they’ve ever played.
As for the Preachers, the 15th Manics record dropped back in February of 2025; this was also the first outing from bassist and lyricist Nicky Wire on vocals across the project.
The Blackwood act last played our city at the Apollo last May; however, the duo also famously co-headlined Castlefield Bowl together for the first time at Sounds of the City ’24; now they’re returning for a Co-op debut to do it all over again.
It remains to be seen whether they will announce more domestic dates this coming winter, but given this is such an exclusive one-off crossover, we wouldn’t be surprised if you see extra November slots added for the likes of London and Manchester.
Make no mistake, we expect tickets for this one to fly out the door.
If you want to go along, the official Co-op Member Presale will go live at 9:30am next Wednesday, 29 April, and fans can also sign up to the bands’ respective mailing lists for more early access opportunities.
General admission will be available from the same time on the following Friday (1 May); you can get ready to grab yours right HERE.
They’re not the only homegrown veterans heading back out across the country this winter either…
Daisy Jackson -
23rd March 2022 
