Public transport around Manchester is set to be disrupted on New Year’s Eve, with several tram and train routes not running.
Metrolink is closing three of its lines from 5pm today due to Covid-related staff shortages.
Meanwhile, strike action at CrossCountry is set to severely disrupt its service today.
It could lead to a night of chaos on what is historically one of the busiest nights of the year.
Manchester Piccadilly. Credit: Wikimedia Commons
The majority of Metrolink tram services will run until 1am today to help people get home from New Year’s Eve celebrations.
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But the Eccles, Ashton and Manchester Airport lines will cease altogether after 5pm.
Metrolink has said it’s ‘due to the impact of Covid-19 on drive staffing levels’.
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Alex Cropper, interim head of operations at Transport for Greater Manchester, said: “I would like to reassure passengers that we are doing all that we can to maintain as many scheduled Metrolink services as possible – while at the same time dealing with the impact of Covid-19 on tram drivers and staff.
“We do absolutely recognise the impact these changes may have on some people’s journeys and I would like to apologise for any inconvenience they may cause.
Metrolink trams at Manchester Victoria. Credit: Wikimedia Commons
“I would urge people to plan their journeys in advance before they head out for the evening, allow extra time to travel and check the TfGM website for the latest information.”
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Trams also won’t be running through Victoria between January 1 and 3, with services on the Bury, Rochdale, East Didsbury and Airport lines all terminating early and being replaced by rail replacement buses.
CrossCountry services from Manchester will be disrupted by planned strike action, running a ‘very limited’ service.
The RMT (The National Union of Rail, Maritime and Transport Workers) has instructed its members not to work on New Year’s Eve, following similar strike action on Christmas Eve.
The industrial action has been planned over what RMT says is an attempt to ‘undermine the role of the Senior Conductors and Train Managers by drafting in other staff to do their jobs’.
CrossCountry trains will be disrupted on New Year’s Eve. Credit: Wikimedia Commons
General Secretary Mick Lynch said: “The disruption to services from the New Years Eve strike action is wholly down to these greedy private companies on our railways seeking to squeeze out every penny they can by hammering down on safety, jobs and workplace dignity.
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“Our members at CrossCountry and Gate Gourmet are standing up for all rail workers in their New Years Eve action as we expect a torrent of attacks on jobs, pay, safety, pensions and working conditions in 2022.
Other trainlines are also warning of last-minute cancellations, delays and changes to services due to Covid-related staff shortages.
Featured image: Unsplash
News
Royal Mail fined £21m by Ofcom failing to meet its delivery targets
Emily Sergeant
Ofcom has fined Royal Mail a whopping £21 million for failing to meet its delivery targets in the last financial year.
Each year, it’s the watchdog’s job to look at and measure Royal Mail’s delivery performance against nationwide annual delivery targets, and for the 2024/25 season, the company was required to deliver 93% of First Class mail within one working day of collection, and 98.5% of Second Class mail within three working days.
If Royal Mail misses its annual targets, Ofcom will first consider evidence of any ‘exceptional circumstances’ beyond the company’s control, and whether it would have achieved its targets had those events not occurred.
However, even after accounting for extreme weather events, Royal Mail was still found to have fallen short of its targets… and this time, they’ve been fined their highest sum so far.
We have fined Royal Mail £21m for missing its 2024/25 delivery targets, without justification.
The company must now urgently publish, and deliver, a credible improvement plan.
This is the third time in a row that Ofcom has found the company to be in breach of its regulatory obligations, after it was first fined a substantial £5.6m in November 2023, and then a further £10.5m in December 2024.
Royal Mail only delivered 77% of First Class mail and 92.5% of Second Class mail on time between April 2024 and March 2025.
Ofcom says it has therefore decided that the company breached its obligations by failing to provide ‘an acceptable level of service’ without justification, and took ‘insufficient and ineffective’ steps to try and prevent this failure.
“Hiding behind the pandemic as a driving factor in failures at Royal Mail does not cut it.”
Royal Mail has been fined £21m by Ofcom failing to meet its delivery targets / Credit: Royal Mail
The watchdog says this is likely to have impacted millions of customers who did not get the service they paid for.
“Millions of important letters are arriving late, and people aren’t getting what they pay for when they buy a stamp,” explained Ian Strawhorne, who is the Director of Enforcement at Ofcom.
“These persistent failures are unacceptable, and customers expect and deserve better.
“Royal Mail must rebuild consumers’ confidence as a matter of urgency, and that means making actual significant improvements, not more empty promises.
“We’ve told the company to publicly set out how it’s going to deliver this change, and we expect to start seeing meaningful progress soon. If this doesn’t happen, fines are likely to continue.”
Featured Image – Royal Mail
News
Thousands of elderly and disabled people to get free 24-hour bus travel across Greater Manchester
Emily Sergeant
Hundreds of thousands of elderly and disabled people in Greater Manchester are set to benefit from round-the-clock bus travel for free.
Currently, as part on an ongoing pilot scheme, people with a Transport for Greater Manchester (TfGM)-issued concessionary travel pass have free unlimited travel on Bee Network buses between 9.30am and midnight during the week, and all day on weekends and public holidays.
The rule was lifted in August on a trial basis for a month, meaning older and disabled residents in Greater Manchester had access to unlimited free bus travel any time between the allocated hours.
During the August trial, more than 100,000 journeys were made by older and disabled people – with up to 6,000 people a day making use of the pilot.
But now, after proving to be a huge success, the pilot is being extended even further, so that 400,000 eligible residents will now get free bus travel 24-hours a day, seven days a week, starting from 1 November.
If you travel with a TfGM-issued concessionary travel pass, from 1 November you’ll be able to use it on #BeeNetwork buses before 9.30am as part of a second month-long trial.
As well as free early-morning bus travel, during the trial starting in November, eligible residents will be able to board the Bee Network’s night buses for free too.
TfGM says allowing concessionary pass holders to travel at any time will ‘better connect’ them to healthcare, leisure, and retail opportunities.
“The last trial in August was a brilliant success, which saw more than 100,000 journeys made by our older and disabled people before 9.30am,” commented Greater Manchester Mayor Andy Burnham.
“We are now carrying out this second trial, at a busier time of year, to see whether we can safely remove the restriction permanently and help our older and disabled people to get to work, go shopping, and get to medical appointments.
“We want the Bee Network to be the best public transport system possible and this means it needs to support all of our residents and communities to make the journeys they need to make and use the bus more.”
Daisy Jackson -
31st December 2021 
