With rising costs hitting Manchester’s hospitality industry hard, one bar manager has a strong warning for other venues after he was recently hacked on Instagram – and held to ransom by the hacker.
After receiving a message from an account that shared mutual friend with his, Neil clicked a link and entered his details thinking that he was replying to Instagram.
He then saw that his account had been blocked, before receiving a number of messages and Whatsapp calls from a hacker who asked for £400 in order to restore the account.
A message from the hacker, sent to Neil’s personal Whatsapp, read: “Hi. I’m sorry. I hacked your account, I’m doing this for money, if you want, I can sell it to you for a small fee.”
Neil Garner, founder of Stockport’s cult favourite cocktail bar, Cherry Jam, told The Manc: “We received a message in late August telling us that we had violated a code and, as the message came from an account with mutual friends and colleagues on Instagram, I stupidly entered my details.
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“Our account then got blocked and a few days afterwards I received messages from a hacker, followed by several video calls on WhatsApp from people demanding that we pay them money to get the account back.
“We wrote to Meta and reported the issue, but we have had no reply since.”
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Image; Supplied
Image; Supplied
Neil continued: “We opted not to pay the hacker, of course, but this has had a massive effect on the business.
“As Instagram is our most important marketing tool, we had gone from 6,500 local followers and supporters to zero overnight. Our sales dropped by a massive 30% the month we lost the account and our ticketed event sales also took a huge hit.
“With rising wage costs, energy bills, cost of living and an unsettled economy this has been a huge hit to our business, we will get through, (we hope), however it has had stopped any plans for growth and made it much more expensive to get the word out about upcoming events and promotions.”
Follow these tips to avoid getting hacked on Instagram:
Always use a very strong password.
Make sure that the phone number and email linked to your account are up to date.
Use Instagram’s two-step authentication and try to use a different email address for each Instagram account that you run.
Ignore “phishing” messages and learn to spot the fake ones. If you get ANY emails, texts or especially DMs including links, err on the side of caution and DO NOT click. Even if they’re from a friend, as they may have been hacked or their account duplicated or claiming to be from Instagram or Facebook. If in ANY doubt, ignore and delete.
Avoid linking Instagram with other social media accounts and other third-party apps where possible.
Follow Cherry Jam’s new Instagram account at @Cherry_Jam_Again for details of forthcoming events – such as themed bottomless brunches and a special recession menu with noughties prices at the Stockport venue.
Feature image – Cherry Jam
News
Major pop star crowns humble rice and three cafe as ‘Jewel of Manchester’ ahead of sold-out gig
Thomas Melia
A beloved city centre takeaway has been given the title of ‘Jewel of Manchester’ by chart-topping UK singer Sam Smith.
Known for hits like ‘Stay With Me’, ‘I’m Not The Only One’ and more recently ‘Unholy’, UK pop-ballad act Sam Smith also likes to drop a food review every once in a while.
Currently on the road with a run of shows in Manchester and London for their ‘To Be Free’ live shows, Sam Smith is stopping off at some of our city’s much-loved spots.
On their food-reviewing account titled ‘Sam Served’, where they adopt the aptly-fitting nickname ‘Ham Smith’, Sam has visited restaurants across the globe – and most recently turned their attention to Manchester’s own This & That.
Smith decided to pop in and grab a cheeky rice and three from long-standing backstreet food business This & That, and it certainly went down a treat.
After sampling their amazing selection of meat, vegetable and vegan curries, the musician crowned this family-run Indian takeaway a ‘Jewel of Manchester’.
The hitmaker described this Northern Quarter Indian eatery as ‘Everything food should be’ and definitely enjoyed all the curries on offer ‘leaving belly and heart full’.
This & That prides itself on affordable and comforting food with its ‘Rice and Three Curries’ starting from just £6 – not bad for a city centre foodie spot.
Sam has racked up an impressive 490k followers via their ‘Sam Served’ profile, with famous faces like Lily Allen, Denise Welch and CMAT all wanting to know the superstar’s foodie thoughts.
After enjoying a curry or three, Sam Smith also made sure to feed their soul to by venturing down to Afflecks and getting lost in the music at Mars Tapes.
Recognised as one of the UK’s only cassette and tape shops, Mars Tapes lets you flick through their crates of physical media and even preview tracks before you buy with its dedicated listening areas.
It’s safe to say that Smith has ‘Latched’ onto Manchester’s independent business scene and we’re here for it.
The London-born artist has just released their latest album Hazel Eyes and is currently amid a UK residency tour with two dates in Manchester’s Albert Hall and eight shows set for London Coliseum.
24-hour bus services are now running across all Greater Manchester boroughs
Emily Sergeant
24-hour bus services are now running across all boroughs in Greater Manchester.
You may remember that back in March, it was announced that every borough of Greater Manchester was set to get a night bus service in what is hoped to be a ‘boost’ to the night-time economy… and now it’s official, Transport for Greater Manchester (TfGM) has launched those 24-hour buses this month, along with a series of other measures.
Oldham, Stockport, Tameside, and Trafford now join the rest of Greater Manchester in having 24-hour bus services, meaning every part of the region will have a night bus operating Thursday through to Sunday.
It’s expected that these new services will help around 625,400 people working in the night-time economy across Greater Manchester, as well as those out enjoying the region’s nightlife, TfGM has said.
The routes which will run around the clock from Thursday until Sunday are:
50 (Salford – Manchester)
216 (Tameside – Manchester)
263 (Trafford – Manchester)
192 (Stockport – Manchester)
83 (Oldham – Manchester)
All Greater Manchester boroughs now have 24-hour bus services / Credit: TfGM
They launch alongside the most significant service changes to the Bee Network since the completion of bus franchising last year – including other new bus routes, and more frequent services across Greater Manchester.
“We want everyone to be able to enjoy everything Greater Manchester offers, without the worry of how to get there and get home,” commented Greater Manchester Mayor, Bev Craig.
“By growing the Bee Network, we’re making it easier than ever for people to use the bus, day and night.
“Our night buses are already providing a lifeline to some of the hundreds of thousands of people who are growing our night-time economy and working in essential public services.”
“Whether people are heading home from a night at the theatre or starting the early shift at a hospital, they can now get on board the night bus as a safe and affordable way to travel.”
Further improvements will delivered from January 2027, and a full breakdown by borough can be found on the Bee Network website here.