The new boss at Manchester Airport has admitted there’s no quick-fix to ongoing issues – but said things are “considerably better” than they were earlier this year.
The UK’s third largest airport announced last month that Chris Woodroofe had been appointed managing director after former MD Karen Smart stepped down from the role back in early April 2022 to return to the south of England and “pursue fresh career opportunities”.
And now, Mr Woodroofe has spoken out for the first time since his appointment to give an insight into the current situation at the airport.
He has broken his silence and spoken out after what has been scenes of chaos for travellers over the last few months, with long delays, unplanned flight cancellations, and queues so long that many were required to turn up hours in advance and even then still miss their flights in the most unfortunate cases.
Speaking to both BBC Breakfast and ITV Granada this past weekend, Mr Woodroofe acknowledged that customers had suffered a “poor” experience in 2022, but unfortunately admitted that peak-time queues would continue over the coming months.
ADVERTISEMENT
He did however vow to “get passengers on their way” this summer holiday season.
The new boss at Manchester Airport has said things are “considerably better” than they were earlier this year / Credit: Manchester Airport
“It’s not going to be as good as we want it to be, it’s not going to be as good as it was in 2019 but what it will be is considerably better than it was three or four weeks ago,” he told ITV Granada.
“The big issues of earlier this year are behind us.
“Are we in a position to say it’s going to be like it was in 2019? No, there are still going to be difficult periods, we are still on a recruitment ramp-up and as a result security officers are going to be fairly new and they are still finding their feet but you can see the positive steps in the right direction.”
ADVERTISEMENT
He added that the airport was “looking to rebuild”, and told BBC Breakfast that it would aim to return to the standards seen in 2019 by the autumn.
Mr Woodroofe did however say that, despite these admissions, the vast majority of passengers travelling through the airport this summer are going to have a “reasonable experience”, but reiterated that people should still turn up no earlier than and no later than three hours ahead of their scheduled flight.
Chris Woodroofe – who is originally from Widnes – was previously the chief operating officer at London Gatwick Airport from 2016-2020, where he most-notably oversaw “a major programme of operational improvements” at the airport.
He held a number of senior roles there prior to that, including in customer service, security, and engineering.
ADVERTISEMENT
Mr Woodroofe officially started in his new role at Manchester Airport on 15 June.
Since taking on his new role, Mr Woodroofe said his priority is to get people on holiday without having lots of cancellations, adding: “I’m sure we’ve all done what we can to line ourselves up to get everyone on their way.
“It won’t be the perfect experience that I would have liked it to have been, but it will be an awful lot better than it was earlier this year.”
You can get FREE food and more at Tesco Christmas Markets across Greater Manchester
Thomas Melia
Tesco Christmas Markets are back and heading to even more Greater Manchester locations where you can try lots of festive items all for FREE.
If you missed it last year, then don’t worry, as Tesco has brought back its much-loved Christmas Markets and the stalls are visiting more locations across the UK than ever before.
We’ve got you covered with all the dates and locations these freebie-filled Christmas Markets are visiting to make sure you don’t catch a case of festive FOMO.
Tesco Christmas Markets will be filled with all your favourite brands you usually fill up your trolley with from the likes of Costa, McCain, Celebrations and more.
And of course, it wouldn’t be a Tesco-led celebration without its own Finest range making an appearance across select Greater Manchester locations.
Expect to sample Tesco Finest Scallop and King Prawn Toast, Tesco Finest Stratford Blue with Fig Conserve and sweet treat staple, Tesco Finest Brandy Butter Mince Pies.
The best-loved brands mentioned before will be offering samples like smooth and creamy cups of Chocomel, or caramel-infused Nutcracker Spectacular drinks thanks to coffee shop chain Costa too.
In terms of food, McCain are letting you crunch down on its latest crisp range Vibes, Celebrations is treating you to its chocolate collection and biscuit varities from Bahlsen.
Tesco Christmas Markets are visiting major Greater Manchester locations giving out lots of FREE food / Credit: Press Shots (via Supplied)
Feeling merry and bright? Alcoholic drink brands 1664 is bringing out its blue bottles, Three Barrels for its XO and VSOP brandies as well as the coffee-infused liquer Drambuie.
If you’re after something to warm up your winter’s day, Costa is also letting you try some of its Home-made Barista style coffees and coffee pod masterminds Tassimo are offering samples of its Cadbury, L’Or, Kenco ranges and more.
Finally, if that wasn’t enough for you, why not clear your palette with a Christmas creation courtesy of teapigs and its caffeine-free peppermint leaves, yum.
Here’s all the important dates and locations for Tesco Christmas Markets 2025 schedule for Greater Manchester and wider regions:
Fri 14 November – Glossop Superstore, SK13 8HB
Sat 15 November – Hattersley Extra in Hyde, SK14 3AU
Sun 16 November – Failsworth Extra in Manchester, M35 0EJ
Mon 17 November – Manchester Gorton Extra, M18 8LD
Tue 18 November – Stockport Extra, SK1 2BT
Wed 19 November – Burnage Superstore in Manchester, M19 1TF
Thu 20 November – Prestwich Superstore in Manchester, M25 3TG
Fri 21 November – Bolton Horwich Extra, BL6 6JS
Sun 23 November – Chorley Extra, PR7 1NW
Mon 24 November – Leyland Extra, PR25 2FN
Sun 30 November – Prescot Extra, L34 5NQ
Mon 1 December – St Helens Extra, WA9 3AL
Tue 2 December – Widnes Extra, WA8 7YT
Wed 3 December – Warrington Extra, WA2 7NE
Mon 8 December – Accrington Extra, BB5 1LN
Fri 12 December – Macclesfield Hibel Road Superstore, SK10 2AB
To view a full list of all the Tesco Christmas Markets locations across the UK and browse all the brands that are taking part you can find everything HERE.
£50k reward for information about Baby Ava, whose remains were found in a Salford field
Daisy Jackson
Police are offering a £50,000 reward in a bid for information about Baby Ava, the newborn whose remains were found in a field in Salford one year ago.
One year on from the discovery of the baby girl’s remains in Little Hulton, police are still desperately trying to find out the baby girl’s identity and how she came to be in Ashtons Field.
A reward of £50,000 has now been secured from the Greater Manchester Combined Authority, with an appeal for her parents to come forward, or anyone with information that helps identify Ava or her parents.
New developments since the discovery of the baby’s remains on 20 November 2024 have included recovering a piece of fabric that was a distinctive pair of ladies’ underwear.
The size large underwear are patterned with what police believe are cartoon donkeys – but this has given no viable lead.
GMP’s lead investigator, Detective Inspector Louise Kelly from GMP’s Major Incident Team, said: “Since Ava was discovered a year ago today, we have worked tirelessly to understand how she came to be in Ashtons Field deceased and get justice for her.
“Last month, we were able to share that a piece of fabric recovered with Ava was a distinctive pair of ladies’ size large underwear with what believe are cartoon donkeys on. Unfortunately, despite the unique nature of this piece of clothing, we have had no new viable leads.
A ‘distinctive’ pair of ladies’ underwear discovered with Baby Ava. Credit: GMP
“We have had around 20 experts across various fields supporting our enquiries, followed up on over 200 pieces of information and distributed 1000 leaflets to local communities.
“Those residing in the surrounding area of where Ava was located should expect to see a greater police presence in the area around this anniversary, and may receive a knock on the door, as we continue to relentlessly pursue all possible avenues which could lead us to finding out what happened to her.”
DI Kelly continued yesterday, the one-year anniversary of the discovery of Baby Ava: “Today’s date will be a significant one for Ava’s parents and those who may have known her, and we have not lost hope in understanding the full circumstances of Ava’s death.
“To Ava’s parents, if they see this, we are here ready to speak to you and support you.”
Kate Green, Deputy Mayor of Greater Manchester for Safer and Stronger Communities, said: “Our thoughts remain with Baby Ava and those affected by this tragic case.
“We are committed to supporting GMP in their efforts to find answers and bring closure.
“This reward reflects our determination to encourage anyone with information to come forward and assist with the police with their investigation.”
Anyone with information is asked to contact police on 101 quoting log 1319 of 20/11/24. Information can also be shared via the Major Incident Public Portal here.
Emily Sergeant -
4th July 2022 
