Diners have hit out at glitzy Manchester restaurant Rosso this week after being turned away for wearing shorts in the middle of a heatwave.
Despite owner Rio Ferdinand having spent the majority of his footballing career in said attire, his restaurant seems to have quite the strict dress code – as evidenced by a number of angry reviews left on its Tripadvisor page in recent weeks.
A number of diners have hit out at the Spring Gardens site for refusing them entry for wearing what they describe as “smart shorts”, with one lambasting instructions from the restaurant to read its T&Cs, saying “Who really checks these? We weren’t applying for a mortgage!”.
Bosses say that they make it clear to customers that there is a dress code at the site and that management retains the right to refuse entry at their discretion.
Earlier this year on 19 May, the restaurant issued a statement on its website that said: “Rosso has a smart dress code – no shorts/sportswear/hats. Management retains the right to refuse entry.”
However, this really hasn’t gone down well with some of their customers – especially this week, as temperatures across the country have soared to 30C.
One review, posted by user eileenp80 to Rosso’s TripAdvisor page two days ago, told of how their group of nine were turned away from celebrating a 40th birthday despite turning up to the restaurant “smartly dressed” with the menu wearing “tailored shorts and smart polo shirts”.
She continued: “We hadn’t got as far as reception when a very rude man dressed in a track suit with a back pack on said, You can’t come in here wearing shorts. We had no idea who he was. Turned out he was a doorman. […] We thought he was joking, it was 27° outside. The receptionists confirmed this was so.
“I looked inside the restaurant, there were 4 tables occupied. One of which had a customer in denim jeans and a t shirt. We said surely you are not going to turn away a potential bill of £500+ due to this rule? In these economic times and given that the restaurant was almost empty, surely common sense could prevail? At this stage one of the children burst into tears because he thought we wouldn’t be able to celebrate the said birthday.
“There was absolutely no way we were to be allowed in. We were refunded the deposit and told the shorts rule is in the T&C’s. Who really checks these? We weren’t applying for a mortgage! On checking, this is correct but we were unaware of it. Coincidentally, we bumped into friends who had just eaten at Hawksmoor, all dressed in shorts. I know where I will spend my money in future. Rosso you disappointed us.”
Another review posted this week by Tripadvisor user Alien-review tells of a similar experience, where they turned up in tailored shorts on a “very sunny day” only to be turned away by “a very abrupt and rude doorman.”
The reviewer continued: “When we asked to speak to the manager we were told very aggressively “ring them” another ‘customer’ entered in cargo pants, when we questioned this the doorman said “well there not joggers are they” we did ring the restaurant from outside but the manager refused to come out, also the doorman seems to not recognise that bookings are secured with card details with a no show charge, they did cancel this after we called them from outside.
“Maybe the doorman was the owner and under the current economic climate can afford to turn customers away. Also what if someone has a hidden disability that forces them to wear shorts! We have passed our comments on direct to the restaurant but we’re not expecting any response.
“Will not be returning and looking at the reviews not many others will be either, took our custom to a 4* establishment who were more than welcoming.”
The celebrity hotspot has been a fixture at the top of Manchester’s King Street for years, regularly pulling in famous faces like Coronation Street star Helen Flanagan
In a statement issued in response to the review, Rosso commented on the complaints saying: “We truly value all our customers but we do have a very clearly stated dress code which guests are made aware of at the time of booking and is available for all to see.
“The last thing we wish to do is to upset any of our guests.”
Feature image – Google
Iconic Manchester nightclub Panacea reopens as IKaro, a new grill and champagne bar
This week, an iconic Manchester venue will reopen its doors with a brand new concept.
The legendary city centre nightclub known as Panacea is about to reopen as IKaro, a new grill and champagne bar on John Dalton Street.
The move follows an application for planning permission earlier this year and sees a new team into the former popular celebrity hotspot Panacea, which has been closed since 2015.
At the restaurant, diners will find two menus focusing on two different elements, fire and ice. On the first, you’ll find Grilled Lobster Tails, Japanese A5 Wagyu Ribeye, and Australian Wagyu Tomahawk.
On the second an array of Sushi and Sashimi such as Torched Hand Dived Scallops and Bluefin Tuna Otoro.
Behind the menus are talented sushi chef, Lattawan Buchanan, who’s spent time at popular restaurants Ivy Asia and former ‘Masterchef: The Professionals’ finalist, Exose Grant.
Head Chef Exose Grant, said, “Our menu showcases the best of the land and sea. We’ll be using fresh, quality produce in the best possible way. Innovative and impeccably presented dishes that don’t compromise on flavour.”
Behind the bar, you’ll find countless varieties of Champagne including a frequently changing sommelier’s selection of rare bottles which, in keeping with the venue’s reputation as a go-to late-night haunt, will be served up until doors close at 2.30am.
Head of bars, Sean McGuirk, said: “Alongside our extensive ‘by the bottle’ offering, you can expect elevated classic cocktails, as well as some uniquely extravagant options.
“Our team will play with flavours and theatrics to deliver an experience like no other.”
IKaro will mark its launch with a VIP event on Saturday 23 September before doors open to the public on Wednesday 27 September.
The court heard how the attack took place as the youngster walked to her friend’s house.
As she walked past the address Valentine was staying at in his camper van outside, she was set upon by a pack of six dogs that were being kept both in the back garden and in the defendant’s camper van, according to Greater Manchester Police (GMP).
The little girl’s older sister then bravely tried to wrestle the dogs off her as she was being attacked on the pavement.
It was only when her mother picked her up that the dogs ran off.
The little girl sadly sustained “serious injuries” to her face, scalp, hand, abdomen, arms, legs, back, and shoulder during the attack – which she has since had surgery for.
Following the traumatic incident, Valentine was arrested on Tuesday 28 March when his van was traced to Fallowfield in south Manchester, and the dogs were subsequently seized, before he was also arrested in connection with another incident back in December 2022 when a man was walking his pet Dalmatian.
Both the man and Dalmatian were injured after being set upon by the dogs, and a member of the public was said to have had to intervene.
Following his trial last week, Valentine was handed a 49-month prison sentence.
He was also banned from owning dogs for life, and has a 10-year restraining order after pleading guilty to eight charges of being in charge of a dog dangerously out of control, and possession of Class B drugs.
Speaking following the trial, DC Goodhand, of Trafford CID, thanked the victims for supporting the prosecution, adding: “Whilst nothing can take these experiences away from them, we hope that today’s sentence goes some way to allowing them to heal and move on.”
DC Goodhand also urged anyone with information relating to dangerous animals to report this to the police, so that “appropriate action can be taken”.