Diners have hit out at glitzy Manchester restaurant Rosso this week after being turned away for wearing shorts in the middle of a heatwave.
Despite owner Rio Ferdinand having spent the majority of his footballing career in said attire, his restaurant seems to have quite the strict dress code – as evidenced by a number of angry reviews left on its Tripadvisor page in recent weeks.
A number of diners have hit out at the Spring Gardens site for refusing them entry for wearing what they describe as “smart shorts”, with one lambasting instructions from the restaurant to read its T&Cs, saying “Who really checks these? We weren’t applying for a mortgage!”.
Bosses say that they make it clear to customers that there is a dress code at the site and that management retains the right to refuse entry at their discretion.
Earlier this year on 19 May, the restaurant issued a statement on its website that said: “Rosso has a smart dress code – no shorts/sportswear/hats. Management retains the right to refuse entry.”
However, this really hasn’t gone down well with some of their customers – especially this week, as temperatures across the country have soared to 30C.
One review, posted by user eileenp80 to Rosso’s TripAdvisor page two days ago, told of how their group of nine were turned away from celebrating a 40th birthday despite turning up to the restaurant “smartly dressed” with the menu wearing “tailored shorts and smart polo shirts”.
She continued: “We hadn’t got as far as reception when a very rude man dressed in a track suit with a back pack on said, You can’t come in here wearing shorts. We had no idea who he was. Turned out he was a doorman. […] We thought he was joking, it was 27° outside. The receptionists confirmed this was so.
“I looked inside the restaurant, there were 4 tables occupied. One of which had a customer in denim jeans and a t shirt. We said surely you are not going to turn away a potential bill of £500+ due to this rule? In these economic times and given that the restaurant was almost empty, surely common sense could prevail? At this stage one of the children burst into tears because he thought we wouldn’t be able to celebrate the said birthday.
“There was absolutely no way we were to be allowed in. We were refunded the deposit and told the shorts rule is in the T&C’s. Who really checks these? We weren’t applying for a mortgage! On checking, this is correct but we were unaware of it. Coincidentally, we bumped into friends who had just eaten at Hawksmoor, all dressed in shorts. I know where I will spend my money in future. Rosso you disappointed us.”
Another review posted this week by Tripadvisor user Alien-review tells of a similar experience, where they turned up in tailored shorts on a “very sunny day” only to be turned away by “a very abrupt and rude doorman.”
The reviewer continued: “When we asked to speak to the manager we were told very aggressively “ring them” another ‘customer’ entered in cargo pants, when we questioned this the doorman said “well there not joggers are they” we did ring the restaurant from outside but the manager refused to come out, also the doorman seems to not recognise that bookings are secured with card details with a no show charge, they did cancel this after we called them from outside.
“Maybe the doorman was the owner and under the current economic climate can afford to turn customers away. Also what if someone has a hidden disability that forces them to wear shorts! We have passed our comments on direct to the restaurant but we’re not expecting any response.
“Will not be returning and looking at the reviews not many others will be either, took our custom to a 4* establishment who were more than welcoming.”
The celebrity hotspot has been a fixture at the top of Manchester’s King Street for years, regularly pulling in famous faces like Coronation Street star Helen Flanagan
In a statement issued in response to the review, Rosso commented on the complaints saying: “We truly value all our customers but we do have a very clearly stated dress code which guests are made aware of at the time of booking and is available for all to see.
“The last thing we wish to do is to upset any of our guests.”
Feature image – Google
Elf Bars stripped from UK supermarket shelves after ‘illegal’ nicotine levels found
One of the most popular e-cigarette brands has been stripped from the shelves of several major UK supermarkets after they were found to contain “illegal” nicotine levels.
ELFBAR 600 – which is more commonly known as just ‘Elf Bars’ – is described by the company as being “the most popular disposable vape”, and it comes in countless eye-catching bright colours, an extensive range of 30 sweet and fruity flavours.
Given the uncharacteristic e-cigarette look, and the fact they come in flavours such as Blueberry, Guava, Cotton Candy Ice, Blue Razz Raspberry, Pink Lemonade, and so many more, this has lead experts to believing that Elf Bars are a contributing factor to the rise in popularity of e-cigarettes and vaping among younger people.
This is only proven by a recent survey carried out for Action on Smoking and Health (ASH) finding that the proportion of children aged 11 to 17 currently vaping has risen from 4% in 2020 to 7% in 2022.
Elf Bars are available in varying nicotine levels – but recently, a Daily Mail investigation has revealed that the Watermelon-flavoured ELFBAR 600s were found to have at least 50% more than the legal limit for nicotine e-liquid.
This has lead Morrisons, Tesco, and Sainsbury’s stores across the UK to cease selling the product.
Not only that, but Morrisons has even taken things one step further by deciding to stop the sale of the whole ELFBAR 600 range following the investigation.
Addressing the findings from the investigation and explaining its decision to strip all Elf Bars from its shelves, a Morrisons spokesperson told ITV News: “As part of our ongoing investigation into the legal compliance of ELFBAR 600 disposable electronic cigarettes with Trading Standards, we have made the decision to remove all flavoured variants from sale.
“The products will only be returned to sale once stock that fully complies with UK legislation becomes available”.
Tesco says the vapes have been temporarily removed from shelves as “a precautionary measure” while the manufacturer “urgently investigates these claims.”
Sainsbury’s echos a similar statement to Tesco, and confirmed it’s in “close contact with our supplier”.
In light of the Daily Mail investigation – which was the result of buying multiple £5.99 vapes from a Tesco in Derbyshire, and sending them off for testing – an ELFBAR spokesman told the newspaper in response to the findings: “We found out that some batches of the Elf Bar product have been overfilled in the UK.
“It appears that e-liquid tank sizes, which are standard in other markets [such as the US], have been inadvertently fitted to some of our UK products [and] we wholeheartedly apologise for the inconvenience this has caused.”
The company added that it would alert retailers and review its production process, but insisted that the “highly regrettable situation” did not compromise the product’s safety.
Featured Image – ELFBAR
Award-winning Northern Quarter restaurant announces shock closure with most heartbreaking statement yet
One of the Northern Quarter’s best restaurants and bars has announced its shock closure, adding to a tidal wave of hospitality casualties.
Cocktail Beer Ramen and Bun – better known to most of us as CBRB – announced the news this evening with a frank and heartbreaking statement.
In it, the late-night Oldham Street business outlined the ‘massive financial strain’ it’s been facing, describing the obstacles that are ‘affecting everyone in the hospitality industry right now’.
CBRB stressed the staggering costs of goods and the doubling of energy bills as the ‘massive factors’ that have forced their hand.
They wrote: “It breaks our heart to have to make this decision and please know, it has not come lightly or without months of deliberation, meetings and rescue plans.
“Countless discussions about a way out of the sh*t that wouldn’t end up coming to this.”
CBRB, which specialises in huge steaming bowls of ramen, delicious small plates and award-winning cocktails, took the time to thank all the customers who have supported the hugely popular independent restaurant over the years.
They also urged people to get out and support their local favourites before it’s too late, writing: “We can guarantee they’ll need it. So many amazing ideas and talented businesses in our industry are struggling and closing almost every day now and they need your help.”
CBRB’s final day will be this Sunday, with bookings and walk-ins operating as normal.
CBRB’s statement in full
This is probably the hardest thing we’ve ever had to write. The worst news we’ve ever had to deliver.
This Sunday will be our last.
The last noodle pull. The last blue drink. The last dinner service.
We want to be as honest with you as possible. After all, it’s you lot that make this place what it is and it’s you who have kept us going as long as we have.
CBRB wouldn’t be where it is today without your amazing love + support over the last 4 years…
The business has been under massive financial strain, that we have unfortunately been unable to pull ourselves out of. The obstacles that have been affecting everyone in the hospitality industry right now. The cost of goods sky rocketing. Energy bills more than doubling. They’re all massive factors and they’ve all made it extremely difficult to continue doing what we love, without compromising on quality.
It breaks our heart to have to make this decision and please know, it has not come lightly or without months of deliberation, meetings and rescue plans. Countless discussions about a way out of the sh*t that wouldn’t end up coming to this.
So for now we just want to thank you. For making this tiny little kitchen and bar become something way bigger than we ever imagined. For making coming to work the last 4 years so much fun. For all the lovely messages, the constant support, for bringing your friends and sharing the love for the food we create.
Thank you for supporting your local Girl Gang. But for now, it’s over.
If we can leave anything behind it’s this. Go and support your local independent bar!
Eat out at your favourite family owned restaurants. Order that takeaway from your local small business. Because we can guarantee they’ll need it. So many amazing ideas and talented businesses in our industry are struggling and closing almost every day now and they need your help.
Bookings and walk ins will operate as normal this week and we’ll keep on slinging the noods and pouring the drinks until the second we have to leave.
2018 – 2023
This week will be a bittersweet one. Come see us for a drink.