Primark has confirmed it is conducting a review of its unisex changing rooms policy after a woman has complained two men walked in on her.
Earlier this year, the fashion retailer said it would no longer have separate male and female changing rooms at its stores across the UK, and would instead be opting for the introduction of gender-neutral cubicles that allow people of all genders to change alongside one another.
But now, a woman has taken to social media to share her recent experience, and her account has prompted the chain to confirm it will “review our approach to fitting rooms”.
25-year-old Charlotte Kirby uploaded a tearful video to TikTok on Friday saying that two different men pulled back the curtain of the cubicle she was in in separate incidents while she was trying on clothes at the Primark store in Cambridge.
Ms Kirby said she felt she needed “to get the word out” with her video.
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“I was just in Primark in Cambridge and I was trying on some clothes and it was a unisex changing room, which I’m all for and I love that because it makes everyone feel included,” Ms Kirby explained in her now-viral video.
“But twice men opened the curtain and walked in on me.
Please be aware/spread the word and stay safe girls. Don’t go in changing rooms alone. This never even crossed my mind when I went into a unisex changing room. Thank you @primark for dealing with this so well. I know worst things could have happened but I still feel very shaken up.
“Luckily, both times I was wearing clothes but I could easily not have been. It was two different people but they were clearly from the same group. There was so many changing rooms available so it’s not like they just were checking if someone was in there or not.
“The first time, the man just walked in and the second time he said before ‘have you tried it on? Can I see?’ and then he did it [opened the curtain]. Both times I was so shocked and I said ‘oh, sorry’ as if it was my fault.
“I just want to say to everyone to please be careful, and if you are going in a changing room, don’t go in on your own.
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“I know I will never be doing that again.”
Primark introduced unisex hanging facilities at UK stores earlier this year / Credit: Primark
Ms Kirby said the staff at the Cambridge Primark branch were “amazing” when she told them what had happened, and they even walked her back to her car after afterwards as she did not feel safe.
Primark says customers who are uncomfortable changing in a unisex fitting room can speak to a member of staff at any UK store, who will then direct them to “easy access” changing facilities that have a lockable door.
In a statement addressing Ms Kirkby’s experience, a spokesperson for Primark said: “We are really sorry to hear of this customer’s experience.
“It shouldn’t have happened and we’re urgently investigating.
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“We are currently reviewing our approach to fitting rooms in our stores to ensure these are always safe and inclusive spaces for everyone.”
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A Manchester barbershop is offering a ‘pay what you can’ service this month
Danny Jones
Amidst the tidal wave of January deals on food and drink in Manchester, a local barbers is championing their own ‘pay what you can’ offer to help people along this month.
Jefe’s Barbershop, located in the heart of Manchester’s Northern Quarter, is one of the best barbers in the city centre, offering a wide variety of cuts and facial hair grooming services – they even offer a subscription service that helps people save money on regular trims.
That being said, they are well aware of those January blues and the mounting obstacles and anxieties that come with weeks of penny-pinching to make it to month’s end, as well as the general toll it can take on people’s mental health.
But this January, Jefe and his team are doing something different – as he puts it, “something special”: the barbershop is allowing customers to simply pay what they feel comfortable handing over and, in the case of those struggling, whatever they can afford.
It’s a simple gesture with a big purpose which helps ensure no one has to miss out on a feel-good moment or the confidence that comes from a fresh trim.
“All we do is laugh and joke about life—that’s why people come here,” Jefe explains. “I don’t want anyone to lose the chance to be present, to feel good, and to laugh with us.
“Men often need more help than they’re willing to let on and we want to be a helping hand they can rely on.” Now that’s a cause all of us can and should get behind.
Community support has remained at the core of Jefe’s Barbershop since the beginning when he swapped a basketball career for providing a much-needed service to Mancunian men.
From partnering with Manc sandwich shops and offering free haircuts for the homeless, to hosting street parties with local events companies and providing £5 trims to promote men’s mental health in 2023 when the cost of living crisis really kicked in – Jefe’s is always trying to make a difference in the area.
You’ve got to love businesses that go the extra mile.
If you want to make the most of this wholesome deal or just feel like you’re in need of a trim, you can book HERE or call them directly on 0161 818 7659.
The ‘pay what you can’ offer runs Monday to Thursday, 9am-7pm, subject to availability. You’ll find Jefe’s Barbershop on Stevenson Square
Because as the man himself puts it, “Everyone deserves to feel their best”.
Colourful Simpsons-themed cafes pop up inside Manchester’s Primark stores
Emily Sergeant
Cafes inside Primark stores across the UK are being transformed into The Simpsons-themed foodie hubs for a limited time only.
You may remember that Grinch-themed cafes popped up inside Primark on Market Street in Manchester city centre, as well as Primark in Trafford Palazzo during December, which were a hit with fans of the furry green character – with everything from green waffles and themed milkshakes, to festive toasties, hot drinks, and more on the menu.
A new life inspired by the legendary animated sitcom, The Simpsons, that is.
Colourful Simpsons-themed cafes have popped up inside Manchester’s Primark stores / Credit: The Manc Group & Supplied
Get ready to step into Springfield, as from now right through until the beginning of May, Primark shoppers can get their D’oh-nut fix and much more, with each cafe kitted out with Simpsons-themed menus and decor.
The special themed menu includes a wide selection of waffles and toasties, and also plenty of drinks and shakes to choose from, including an indulgent Chocolate Marshmallow Hot Chocolate, and a scrumptious Strawberry Doughnut Shake.
Prices start at £4.25 for drinks, and £5.50 for food items.
The menu is filled will themed delights inspired by the beloved animated sitcom / Credit: The Manc Group
“We’re serving up a slice of Springfield with our latest cafe theme, giving fans a taste of The Simpsons right in our stores,” explained Tim Kelly, who is the Director of New Business Development at Primark, as the cafes opened across the UK last week.
“We’re always looking for new ways to create fun and memorable experiences for our customers and our themed cafes have been a big hit, so we can’t wait to see everyone’s reaction in store.”
The Primark Café with The Simpsons is now open in Primark’s Manchester Market Street, and Manchester Trafford stores, as well as in Birmingham, Belfast, Braehead, Edinburgh, and Cardiff until the beginning of May.
Emily Sergeant -
28th September 2022 
