Jack Grealish has surprised a young visually impaired fan by sending him a signed shirt and a personalised letter written in braille.
It’s fair to say that the Birmingham-born footballer has had quite the eventful week.
After playing an important part in winning the Champions League to help Manchester City complete the historic treble, the 27-year-old went on to properly let his hair down and celebrate in style at the team’s trophy parade, with his entertaining antics being shared all across social media, all before reporting for international duty with England only a few days later.
But even with his busy schedule, Grealish is known for always making time for his fans – as 10-year-old Ralph Mullineaux was lucky enough to find out last week.
The budding para footballer from Cornwall – who is severely visually impaired, and has recently starred in a TV advert for charity Guide Dogs – calls the Manchester City and England winger his “hero”, and admits that he even regularly wears his hair scraped back in a hairband like Grealish so that he can “be just like him”.
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As Ralph’s mum Georgina explained in a social media post, the youngster “really loves how Grealish understands disability”, especially as the footballer often “celebrates” and shares how much of an inspiration his younger sister, Hollie – who has cerebral palsy – is to him.
Jack Grealish with his younger sister Hollie, who has cerebral palsy / Credit: Jack Grealish (via Instagram)
Grealish is notably an ambassador for the Special Olympics, as well as being a long-time supporter of the Saving Lives and Children in Need charities.
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In a bid to let the footballer know how much of a role model he is to him and other young fans everywhere, Ralph decided to send a letter to Grealish written braille – and to his surprise, Grealish sent a personalised letter back, along with a signed Manchester City shirt.
The brilliant moment Ralph received the letter and shirt was caught on camera and shared to Instagram.
“Thank you so much to man of the moment who’s sent Ralph a signed shirt and a personalised letter,” Ralph’s mum Georgina wrote on Instagram.
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“Grealish is Ralph’s hero. Ralph wears his hair like Jack so he can be just like him… Ralph sent Jack a letter in Braille telling him how much of an amazing role model he is. As Ralph has a visual impairment, he really loves how Grealish understands disability and celebrates his sister who has cerebral palsy.
“Ralph was beyond thrilled to get a reply from his favourite footballer, and for it to be in braille, is just so special.
“It’s so nice to see how inclusive and kind Jack and Manchester City can be.”
It seems that the signed shirt and personalised letter from Grealish is just one of a handful of amazing things to have happened to Ralph already in 2023, as Georgina revealed that the 10-year-old has also been accepted onto the England Para Football VI Pathway programme, as well as becoming the star of a TV advert for Guide Dogs – which is a charity that has “helped him so much”.
After all his achievements so far this year, Ralph’s mum has admitted she is “so proud of him”.
UK’s best and worst parcel delivery companies named following new research
Emily Sergeant
Some eye-opening new research has revealed the best and worst parcel delivery companies in the UK ahead of Christmas.
With the festive season fast approaching and many already in the process of Christmas shopping, Citizens Advice has released its annual parcel league tables, ranking the UK’s five major delivery companies in order from best to worst based on their overall performance.
From chasing missing parcels, and battling arduous complaints systems, to even having accessibility requests ignored, Citizens Advice found through its latest research that more than a third (37%) faced issues with their most recent delivery – which works out to roughly around 15 million people, a new record.
The research – which was carried out in a ‘snapshot’ one-month period – reveals that the rate of parcel problems remains at the highest levels seen in half a decade.
Now in its fifth year, the charity’s league table looks at the top five delivery companies by parcel volume and measures their performance against criteria to determine who is the best.
The criteria each company is measured against includes customer service, delivery problems, and how well they meet accessibility needs, such as people needing louder knocking or longer to answer the door.
This year’s parcel league table shows Royal Mail scored the highest with 3.25 out of five stars overall, while Yodel slips to the bottom with just two out of five stars.
UK’s top 5 parcel delivery companies
Royal Mail – 3.25 out of 5 stars
Amazon Logistics – 3 out of 5 stars
DPD – 2.5 out of 5 stars
Evri – 2.5 out of 5 stars
Yodel – 2 out of 5 stars
Citizens Advice found through its new research that accessibility was the worst performing area overall, and this is despite Ofcom’s new condition requiring firms to give disabled consumers the opportunity to report their accessibility needs.
There was also customer service failures, with almost half (47%) of the people who had a problem with their initial delivery going on to have further issues trying to resolve the problem.
Research found that the most common problems customers faced with their last delivery include the driver leaving before they had time to get to the door (29%), their parcel being left in an insecure location (24%), and parcels arriving late (24%).
The UK’s best and worst parcel delivery companies have been named / Credit: Evri (Press Picture)
“Ofcom has passed the parcel of responsibility for long enough,” commented Dame Clare Moriarty, who is the Chief Executive of Citizens Advice.
“We’ve been doing the work of the regulator for five years now by holding parcel companies to account and speaking up for consumers who are bearing the brunt of persistently poor service.
“Our league table has tracked parcel problems from warehouse to doorstep. We continue to see millions of people chasing lost parcels, having their accessibility needs ignored and hitting a brick wall when they try to complain.
“The question now is whether the regulator will take tougher action to improve the parcel market once and for all.”
Featured Image – Amazon (Press Picture)
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Tesco unveils Britain’s favourite Christmas meal deal – is yours on here?
Thomas Melia
Supermarket giant Tesco has announced brand-new data revealing Britain’s favourite Christmas meal deals.
But has yours made the cut?
Of course, Christmas is famed for its food, especially the Christmas dinner, but nowadays, the days leading up to the big day have also become filled with foodie feasts, and nothing proves this more than the popularity of the Christmas meal deal – something which Tesco, arguably, knows how to do better than anyone else.
Tesco has been actively tracking the nation’s everyday eating trends all year long, and now that the festive season’s here, shoppers favourite Christmas meal deals have been announced.
It seems meal deal lovers are eager to get into the Christmas spirit, with the best-selling main being the Tesco Turkey and Trimmings Sandwich.
Tesco has unveiled Britain’s favourite festive meal deal / Credit: Tesco plc | The Manc Group
This roast dinner-inspiredbutty has been purchased over 2.5 million times between October and December 2024, and it was so popular, in fact, that it was chosen almost three times as often as this year’s runner up – Tesco Jingle Brie Sandwich.
To pair with this much-loved sandwich is the classic Mccoy’s Flame Grilled Steak Crisps, which are championing the snack category overtaking last year’s champion, Egg Protein Pot, which finished third this year.
And if you’re wondering what beverage Brits are pairing with their lunchtime combinations, it’s none other than Coca-Cola 500ml.
This will come as no surprise to any avid meal deal fans, as this drink has worn the crown as the nation’s favourite drink, not just during Christmas but the whole of 2024 itself.
Tesco top 10 festive meal deal mains (October – December 2024)
1.
Tesco Turkey & Trimmings Sandwich
2.
Tesco Jingle Brie Sandwich
3.
Tesco Yuletide Half ‘N’ Half Sandwich
4.
Tesco Christmas Wrapped Up
5.
Tesco Festive Chicken & Trimmings Sub
6.
Tesco Ho-Ho-Hog Wrap
7.
The Gym Kitchen Chicken Bacon & Stuffing Sandwich
8.
Tesco Cracking Currywurst Sub
9.
Tesco Finest Festive Chicken & Bacon with Gravy Mayonnaise Dip
“Turkey isn’t just for the big day, our customers love bringing festive flavours to their lunchtimes even as early as October,” commented Sarah Bryer, who is the Product Development Manager for Tesco Meal Deal.
“With the crowd-pleasing Turkey and Trimmings Sandwich back again, this year’s line-up of Meal Deal mains has something to suit both traditionalists and those looking for something new with the addition of our Honey Ham, Red Leicester and Festive Chutney Sandwich, Finest Brie and Bacon Brioche Bagel, and Tesco Plant Chef Festive Feast Wrap.“
Emily Sergeant -
19th June 2023 
