Some hilarious new data has revealed the names of the people who are the “biggest complainers” and most likely to leave one-star reviews.
And it’s one of the UK’s most enduringly-popular names that’s taken the top spot.
Finding itself either at the top, or generally floating around the top of the popularity charts ever since UK name data began being collated, ‘John’ has been revealed as the name of the biggest customer service keyboard critic, according to Trustpilot.
In an era where online opinion now helps guide what we buy and where we buy from, Trustpilot has decided to analyse its platform of over 213 million reviews to reveal who are the nation’s “loudest complainers” and most frequent one-star reviewers – with the top 10 being made up of names typically given to men.
‘John’ tops the list, with people named this having left 8,648 one-star reviews since the platform first launched all the way back in 2007.
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‘David’ and ‘Michael’ are the second and third biggest complainers, with 7,370 and 6,530 one-star reviews apiece, while ‘Chris’, ‘James’, ‘Paul’, ‘Robert’, and ‘Mark’ are just a handful of the other names claiming places in the not-so-coveted top 10.
When it comes to traditionally-female names, it’s beyond the top 10 where you’ll find these.
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‘Lisa’ is the most prolific traditionally-female name on the top 15 list, claiming the 11th spot, with ‘Sarah’ following closely behind at number 12.
Top 15 names of one-star reviewers
John
David
Michael
Chris
James
Mike
Mark
Robert
Alex
Paul
Lisa
Sarah
Steve
Sam
Daniel
The industries and categories of Electronics & Technology, Business Services, Money & Insurance, and Shopping & Fashion, are the places where the name ‘John’ most-frequently leaves a critical review, according to Trustpilot, whereas people named ‘Lisa’ are the biggest complainers within the Beauty & Wellbeing category.
“Despite 73% of consumer feedback about businesses being positive, 14% still give a one-star review of their experience with businesses on our platform,” explains Carolyn Jameson, who is the Chief Consumer & Trust Officer at Trustpilot.
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“Consumers don’t expect businesses to be perfect, but they do want them to care and to make them feel valued and listened to.”
You can now catch a direct flight from Manchester to Italy’s ‘best kept secret’ for only £15
Emily Sergeant
Looking for your next holiday destination? Well now you can catch a direct flight from Manchester to Italy’s ‘best kept secret’.
Temperatures have finally been hotting up, and the rain has mostly cleared off across Greater Manchester over this last week or so, but as the sun hasn’t always shown its face, this means many of us will likely be thinking about hopping on a plane to another country where the warmer weather is more of a regular occurrence.
Coincidentally, Manchester Airport has just become the first UK airport to form a direct flight link to the stunning southern Italian region of Calabria.
You can now catch a direct flight from Manchester to Italy’s ‘best kept secret’ / Credit: Unsplash | Wikimedia Commons
If you’re unfamiliar with Calabria, not only is it one of Italy’s most affordable regions to visit, but it also home to some outstanding white sandy beaches, picturesque scenery, culture and architecture, and a truly authentic food scene.
The region is often dubbed one of Italy’s “best kept secrets” by travel writers and tourists.
Having officially taken to the skies at the end of last month (28 April), flights from Manchester Airport to Reggio Calabria are now running exclusively with Ryanair on Wednesdays and Sundays, and you can book your trip now from as little as £14.99 per person one-way.
Calabria is found at ‘toe’ of Italy’s ‘boot’, and the city of Reggio Calabria faces the island of Sicily across Strait of Messina to provide visitors with an ideal base to explore the wider region.
As mentioned, the Calabria region is one of the most affordable parts of Italy to visit, and while it has long been popular with Italian tourists, international visitors are only just beginning to discover this hidden gem.
Manchester Airport’s Chief Commercial Officer, Stephen Turner, says the airport is “proud” to connect people in the North with an “outstanding range of destinations”, with over 200 routes served by more than 50 airlines, but he admitted that Ryanair’s new service to Reggio Calabria is “an exciting one”.
Flights are now open to book from as little as £14.99 per person one-way / Credit: Suhyeon Choi (via Unsplash)
“It’s a brand-new destination for us,” Mr Turner explained.
“And it isn’t currently served by any other UK airport either, so it gives our passengers even more choice.
“Visitors travelling to Calabria will love the blend of culture, cuisine and spectacular beaches that it provides, so we’re confident that this new route will be popular with our passengers.”
Pubs can extend their opening hours if England make it to the Euro 2024 semi-finals
Emily Sergeant
Pubs are to be permitted to extend their opening hours if England make it through to the semi-finals of EURO 2024 this summer.
With the Premier League, and the English and Scottish football leagues, all drawing to a close over the next couple of weeks, our nations are already looking ahead to what is gearing up to be a massive summer of sport – with both the UEFA EURO 2024, and the 2024 Olympics coming up before August is out.
And now, it’s been revealed by Home Secretary James Cleverly that if either England or Scotland’s mens national football teams make it to the semi-final of European football’s flagship tournament, then pubs will be allowed to stay open for longer.
But, there’s a bit of a catch… because isn’t there always?
The Government has said that venues will be allowed to stay open for an extra two hours on match days if either or both teams reach the last four or the final of the competition, but this only applies to pubs that already have a license to open until 11pm anyway.
Pubs can extend their opening hours if England make it to the Euro 2024 semi-finals / Credit: Piqsels | Wikimedia Commons
The move to extend opening hours comes after a consultation at the end of last year, and is hoped to provide a boost to the hospitality industry – which has notably been hit hard during the ongoing cost of living crisis.
The Home Secretaries in England and Wales, under Section 172 of the Licensing Act 2003, can make an order relaxing licensing hours to mark occasions of “exceptional national significance”, but the Scottish and Northern Irish Governments have to set their own rules.
“We have listened to the public through our consultation,” explained Home Secretary James Cleverley, “and we will be extending pub licensing hours should England or Scotland reach the semi-finals or final of Euro 2024.”
The EURO 2024 semi-finals are to be held on Tuesday 9 and Wednesday 10 July / Credit: UEFA
Mr Cleverley said the move will “allow friends, families and communities to come together for longer to watch their nation hopefully bring it home”.
This legislation is set to be laid in Parliament today (Wednesday 8 May) to ensure there is enough time for it to be debated and passed before the tournament begins on Friday 14 June, the Government has confirmed.