News
NHS says it’s the busiest it has ever been heading into winter as ‘damaging’ strikes begin
The public are still urged to come forward for help though.
Emily Sergeant -
18th November 2025 
The NHS has claimed it’s currently the ‘busiest it has ever been’ as we head into the winter.
While it has been revealed that the health service’s waiting list is 230,000 lower than this time last summer, and down 15,845 compared to the previous month, figures released this week show that the NHS is ‘approaching its limit’ as we head into winter – with A&E, ambulances, and more all facing record demand.
As the colder months edge closer, and a likely spike in flu cases is expected in the coming weeks, the NHS says it’s the ‘busiest it has ever been’.
It also comes during what officials are describing as ‘damaging’ industrial action.
From Friday and into next week, some NHS services will be affected due to strike action. Please continue to come forward for NHS care.
— NHS England (@NHSEngland) November 12, 2025
If you need urgent medical help, use 111, and if it is a serious or life-threatening emergency, please call 999. pic.twitter.com/ym87CQ3CRR
Last month, both A&E attendances and ambulance incidents were at a record high for October, with A&E attendances at 37,000 higher than October 2024, equating to over 1,200 more attendances per day this October.
Ambulance incidents also jumped nearly 50,000 compared with October last year (806,441), the NHS has confirmed.
“It is fantastic news that the health service managed to get the waiting list down in September, but there’s no doubt NHS staff will be approaching their limits this winter,” commented Professor Meghana Pandit, who is the NHS National Medical Director.
“Flu is peaking early and looking like it will be long lasting, while industrial action comes on the back of the busiest October in A&E in NHS history.
“Staff continue to work incredibly hard and, as ever, the public can play their part.”
Despite the health service being stretched during this time, the public are still advised to attend any planned appointments that are scheduled during the ongoing strikes, unless they have been contacted to reschedule.
Primary and urgent and emergency care services will continue to be available for those who need them.
Read more:
- NHS set to make thousands of staff redundant after being given go-ahead
- How Greater Manchester ranks as NHS ‘league tables’ are published for first time ever
- NHS strikes deal with private sector to cut waiting lists across the UK
The public should use 111 online as the first port of call for urgent but not life-threatening issues during industrial action so that they can be directed to the best place for their needs, but patients who do need emergency medical care should continue to use 999 or come forward to A&E as normal.
Featured Image – Pxhere
