HAD & Co: The female-led architecture business building a better Manchester
Launched by school friends Saira Hussein and Nixie Edwards in Burnley, HAD & Co is one of the most successful female-led industry firms in Britain - branching out to Manchester in 2018 after a decade which saw them scoop over 40 award nominations.
Construction is a man’s world. Or so the old cliche goes.
The arena of hard hats, hi-vis and heavy lifting has historically been recognised as a no-fly zone for females – with men accounting for over 89% of people working in the industry today.
But as it turns out, Mancs don’t have to look far to find an example of a firm that’s bucking the trend.
HAD & Co Property Consultants is a proud member of the 11%; a female-led construction industry business sat right on the doorstep of the city centre.
Launched by school friends Saira Hussain and Nixie Edwards, originally from Burnley, HAD & Co has morphed into one of Britain’s most successful women-steered consultancies – opening up in Manchester in 2018 after an enormously successful first decade of experience which saw the duo scoop 40 + award nominations.
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Manchester certainly likes its innovators – and HAD & Co fits that description in more ways than one.
“Things move so much faster here,” Saira tells us.
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“In a small town like Burnley, the work is very different. In Manchester there’s more projects, more development, more investment, more funding and more support from councils.
“It’s been an incredible experience for us.”
It didn’t take long for HAD & Co to became a sought-after name in the local scene for advice and guidance surrounding interior design, planning and architecture.
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But just 18 months after they’d settled in, the doors to the office were hastily locked due to the onset of the pandemic.
The world of construction has, in many people’s eyes, been ‘one of the lucky ones’ during the pandemic.
For the most part, the maze of towering cranes that permanently populate Manchester have largely stayed put as work continued through lockdown.
But even in this industry, the constantly-changing rules have proven troublesome.
The closure of local restaurants and cafes under Tier 3 has kicked off a domino effect that’s rippled through to the building sector – pausing development work and leading to cancelled deals with suppliers.
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The damage to hospitality has penetrated so deep it has hurt the wider economy – and HAD has felt the impact.
“We’d just got things moving, then COVID hits,” Saira tells us.
“It’s been an enormous challenge for us and we’ve faced some difficulties – but we’ve found a way to navigate it.”
According to Saira, the secret to HAD’s survival has been cementing strong relationships in the city and securing lengthy contracts.
In the two years since moving to Manchester, HAD & Co has commenced work on heritage projects for historic venues like the Royal Exchange and signed long-term deals that have given the company the necessary robustness to stand firm in the face of COVID.
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HAD & Co has also enjoyed huge success in HMO planning applications – securing as many as seven during the pandemic alone.
But whilst 70% of HAD & Co’s work is commercial, the rest is focused on residential development and interior design – one of the few markets that enjoyed high spending in COVID.
2020 was a year where most of us spent more time indoors than ever before – making us intimately familiar with every single surface, corner, nook and cranny in the building – and it proved to be a waking realisation.
After weeks looking at the same four walls for 24 hours a day, homeowners came to the conclusion that there was a lot about their properties and workplaces they wanted to change.
Demand for loft conversions and extensions went through the roof. Literally in some instances.
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“We’ve had such high demand for designing people’s houses,” Saira explains.
“One side of being a female-led practice is that clients are more comfortable with you when it comes to interior design work.
“They feel like you have a better understanding and are open to dealing with you.
“On the residential side of things, that’s definitely a benefit.”
In their spare time, Saira and Nixies are ambassadors for women in construction, encouraging young women to follow in the footsteps of firms like HAD & Co whilst endorsing sustainable design and clean technology.
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But her day job is all about keeping the momentum of the business going .
“We’ve got around 30 projects on the go right now,” Saira tells us.
“Some of them are long-term, others are faster turnarounds.
“It’s a real mix and it’s all really exciting.”
It’s true that the future remains uncertain for businesses for as long as coronavirus is around.
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But if we can rely on one thing, it’s that the city skyline will continue to change.
There’s simply no stopping construction in Manchester. And HAD & Co’s fingerprints will be all over it. Right the way through 2021.
Learn more about the great work HAD & Co are doing in Manchester by visiting the company website.
Business
Royal Mail fined £21m by Ofcom failing to meet its delivery targets
Emily Sergeant
Ofcom has fined Royal Mail a whopping £21 million for failing to meet its delivery targets in the last financial year.
Each year, it’s the watchdog’s job to look at and measure Royal Mail’s delivery performance against nationwide annual delivery targets, and for the 2024/25 season, the company was required to deliver 93% of First Class mail within one working day of collection, and 98.5% of Second Class mail within three working days.
If Royal Mail misses its annual targets, Ofcom will first consider evidence of any ‘exceptional circumstances’ beyond the company’s control, and whether it would have achieved its targets had those events not occurred.
However, even after accounting for extreme weather events, Royal Mail was still found to have fallen short of its targets… and this time, they’ve been fined their highest sum so far.
We have fined Royal Mail £21m for missing its 2024/25 delivery targets, without justification.
The company must now urgently publish, and deliver, a credible improvement plan.
This is the third time in a row that Ofcom has found the company to be in breach of its regulatory obligations, after it was first fined a substantial £5.6m in November 2023, and then a further £10.5m in December 2024.
Royal Mail only delivered 77% of First Class mail and 92.5% of Second Class mail on time between April 2024 and March 2025.
Ofcom says it has therefore decided that the company breached its obligations by failing to provide ‘an acceptable level of service’ without justification, and took ‘insufficient and ineffective’ steps to try and prevent this failure.
“Hiding behind the pandemic as a driving factor in failures at Royal Mail does not cut it.”
Royal Mail has been fined £21m by Ofcom failing to meet its delivery targets / Credit: Royal Mail
The watchdog says this is likely to have impacted millions of customers who did not get the service they paid for.
“Millions of important letters are arriving late, and people aren’t getting what they pay for when they buy a stamp,” explained Ian Strawhorne, who is the Director of Enforcement at Ofcom.
“These persistent failures are unacceptable, and customers expect and deserve better.
“Royal Mail must rebuild consumers’ confidence as a matter of urgency, and that means making actual significant improvements, not more empty promises.
“We’ve told the company to publicly set out how it’s going to deliver this change, and we expect to start seeing meaningful progress soon. If this doesn’t happen, fines are likely to continue.”
Featured Image – Royal Mail
Business
A massive bowling, games and entertainment bar is coming to Manchester next year
Danny Jones
A popular bowling and table games bar that has already proved a hit in Liverpool is coming to Manchester for the very first time next year.
If you’re from the North West, PINS Social Club may not be a new name to you; nevertheless, this will be its Manc debut, with the location not only their first beyond Merseyside but just their second site to date.
As the name would suggest, PINS is primarily about bowling and socialising, but there is plenty more going on at this social club as you’ll find out soon enough.
Scheduled to open in late spring 2026, Manchester and our nearby neighbours in Liverpool are about to strike up a firm party partnership.
CGIs of PINS Social Club Manchester (Credit: Supplied)
Selecting the shifting face of Sunlight House for the space – already home to the likes of Schofield’s Bar – the 25,000 sq ft unit will span three whole floors, offering a next-generation social and entertainment experience in one of Manchester’s most stunning buildings.
A Grade II-listed, Art Deco structure, Sunlight House is undergoing a major £35 million refurbishment, with ‘grade A’ offices set to take up a significant chunk, but it’s soon set to house the latest PINS venue.
Sitting on Quay Street, just off the main Deansgate strip, the busy Peter St corner, and adjacent to Spinningfields, PINS Manchester is springing up right in the midst of arguably the city’s busiest stretches for nightlife.
Promising not only bowling, darts, and table games like pool, shuffleboard and beer pong, but karaoke, live music and all the biggest sporting events on the box, PINS Social Club really does aim to be a one-stop shop for all your needs on a night out.
For instance, their food offerings will run all the way from breakfast through to the late evening, and PINS Manchester is also set to feature a main stage on the ground floor for “electric half-time shows”, with the gaming mezzanine looming just above.
Not only is this going to be PINS’ biggest venue yet, but it’s well and truly on track to be one of the biggest hospitality openings coming in the next 12 months.
Headed up by MD Daniel Kelly, who has also been helping run the resurrected Almost Famous brand here in Manchester, the team knows all about this city. Speaking on the announcement, Kelly said: “Manchester is a city that thrives on energy, culture, and community – everything that PINS is about.
“This new venue will be our biggest yet, offering a bold and exciting social space that’s purpose-built for entertainment, competition, and ultimately, having a great time. We can’t wait to bring our concept to Manchester’s incredible social scene. Keep an eye out for more details coming soon.”
Julien Buronfosse, Managing Director at Karrev (the estate company who have leased the building to the business) added: “The PINS offering is diverse, dynamic and will provide tenants and the local community with an unparalleled leisure experience.
“We wanted to work with an operator that understood our vision of breathing new life into a historic building, contributing to the new era that Sunlight House is entering. The building has ambitions to be much more than Grade A office space, with a specific emphasis on community building. The addition of PINS to Sunlight House will contribute greatly to that.”
Consider us here at The Manc GroupVERY excited for this one.
As you can see, they’ve got plenty of room to work with. (Credit: Calmafftaylor via Wikimedia Commons)