“The days of suits are over”: The disruptive Manchester startup doubling its headcount with young talent
Dotted is partnering with University of Manchester, Manchester Metropolitan University and the University of Salford for a major recruitment day - giving youngsters the best possible chance of acquiring a fulfilling first role (coinciding with the government’s scheme to create jobs for young people).
When you picture a workspace for a company that outsources sales to software vendors, what comes into your head?
It’s probably not a trendy open-plan environment with glossy oak-style furnishings tinged in a distinctive purple hue, is it?
But that’s exactly what the Dotted offices look like.
Then again, everything here is different – from the aesthetic right down to the way they do business.
“It’s a Wolf of Wall Street atmosphere in here, sometimes,” laughs co-founder Azmat Sherwani, gazing out through the glass window at people punching numbers into phones.
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“We’ve got a very different kind of culture.”
It’s true that both businesses and graduates have had it tough over the past few months. UK employment figures have suffered a big dip – and 18-24 year-olds are being hit hardest.
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But Dotted is keeping its faith in youth. And it’s seeing huge success as a result.
At a time when organisations across the world are making redundancies, Dotted – a startup that sits at the hub of the city’s corporate scene in Spring Gardens – is doubling its headcount.
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“We’ve got a lot to offer young people in their first real role,” Azmat says.
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“This is a stimulating and fun work environment. It’s a place that gets results but we also have a great time doing it.”
Dotted has provided an outsourced sales function for software vendors since 2019, working with firms from Ireland to India.
Now, the company is partnering with University of Manchester, Manchester Metropolitan University and the University of Salford for a major recruitment day – giving youngsters the best possible chance of acquiring a fulfilling first role (coinciding with the government’s scheme to create jobs for young people).
According to the founders, the secret to Dotted’s success lies in this non-traditional ‘youth over experience’ approach to sales.
During a turbulent time, the brand is boldly diversifying by expanding their service offering to accelerate the growth of their customers – and it’s doing so with youth at its core.
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By creating a stimulating environment packed with happy staff, Dotted has found a way to give brands a faster, more effective way to push their products; reducing sales costs by 70% in the process.
“The average age here is 25. We embrace youth,” says Azmat.
“We take on hungry, young people and graduates who want to make an impression and get their foot on the ladder.
“We don’t believe in the old way of working. The days of suits are over.”
This fresh attitude has transformed Dotted into one of Manchester’s most exciting, sought-after and most successful startups.
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Team members also enjoy a number of benefits – including flexible hours, unlimited holidays, a personal trainer for gym sessions downstairs, and a rooftop garden.
As hundreds of companies across Manchester scale back and exercise caution, Dotted is behaving very differently to many of their competitors.
The brand is being disruptive. And it’s doing it with the power of young people.
“I do love the culture we’ve created here,” Azmat says.
“Work hard, play hard.”
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The Dotted Recruitment Day is Friday 4 September. Visit their website to learn more about enrolling.
You can also learn more about the services Dotted offer here.
Business
Manchester Airport is hosting a big jobs fair with more than 500 roles on offer
Emily Sergeant
Hundreds of careers are set for take-off, as Manchester Airport’s annual autumn jobs fair is returning early next month.
Manchester Airports Group (MAG), which owns and operates Manchester Airport as well as East Midlands and London Stansted Airports, is one of the largest of its kind in the UK, and this year is promoting vacancies in Hospitality, Car Parks, and Bussing at its jobs fair.
Attendees will have the opportunity to learn more about a career at the airport by speaking to employers operating on-site.
More than 500 roles will be advertised at the event, and more than 20 employers represented.
Manchester Airport is hiring! ✈️
Join us at the Wythenshawe Forum on 5th November for a huge recruitment event featuring 20+ employers and over 500 live vacancies across the airport. Whether you're starting out or looking for a fresh opportunity – this is your chance to take… pic.twitter.com/cmrlZUrBTM
Running from 10am to 2pm on Wednesday 5 November at Wythenshawe Forum, some of the other employers who will be represented at the fair include retailers and franchise operators, like Fever Tree, JD Wetherspoon, and Airport Retail Enterprises, as well as airport service providers like Dnata, Mitie, and AES – the engineering delivery partner for Ryanair.
The Airport Academy, which is run in partnership by Manchester Airport and Trafford & Stockport College Group, will also be in attendance on the day to promote its free pre-employment support programmes and fully accredited training schemes.
Jobseekers who secure a role within MAG can take advantage of a wide range of benefits during their employment.
Manchester Airport is hosting a big jobs fair next month with more than 500 roles on offer / Credit: Manchester Airport
These include discounts on public transport when travelling to work, free on-site car parking whilst working and when going on holiday, an excellent pension scheme, training programmes, retail discounts, and many more.
“We are excited to be hosting our autumn jobs fair at Wythenshawe Forum, giving people in communities surrounding the airport and beyond an opportunity to find out more about the varied career paths on offer in aviation,” commented Marcella M’Rabety, who is the Head of Social Sustainability at Manchester Airport.
“We are proud of our role in serving those communities, not just by connecting them to the places they want to fly to, but also by creating opportunities for local people and ensuring communities share in our success.”
Manchester Airport’s autumn careers fair is free for all to attend, but you’ll need to book your ticket online first here.
Featured Image – MAG
Business
Royal Mail fined £21m by Ofcom failing to meet its delivery targets
Emily Sergeant
Ofcom has fined Royal Mail a whopping £21 million for failing to meet its delivery targets in the last financial year.
Each year, it’s the watchdog’s job to look at and measure Royal Mail’s delivery performance against nationwide annual delivery targets, and for the 2024/25 season, the company was required to deliver 93% of First Class mail within one working day of collection, and 98.5% of Second Class mail within three working days.
If Royal Mail misses its annual targets, Ofcom will first consider evidence of any ‘exceptional circumstances’ beyond the company’s control, and whether it would have achieved its targets had those events not occurred.
However, even after accounting for extreme weather events, Royal Mail was still found to have fallen short of its targets… and this time, they’ve been fined their highest sum so far.
We have fined Royal Mail £21m for missing its 2024/25 delivery targets, without justification.
The company must now urgently publish, and deliver, a credible improvement plan.
This is the third time in a row that Ofcom has found the company to be in breach of its regulatory obligations, after it was first fined a substantial £5.6m in November 2023, and then a further £10.5m in December 2024.
Royal Mail only delivered 77% of First Class mail and 92.5% of Second Class mail on time between April 2024 and March 2025.
Ofcom says it has therefore decided that the company breached its obligations by failing to provide ‘an acceptable level of service’ without justification, and took ‘insufficient and ineffective’ steps to try and prevent this failure.
“Hiding behind the pandemic as a driving factor in failures at Royal Mail does not cut it.”
Royal Mail has been fined £21m by Ofcom failing to meet its delivery targets / Credit: Royal Mail
The watchdog says this is likely to have impacted millions of customers who did not get the service they paid for.
“Millions of important letters are arriving late, and people aren’t getting what they pay for when they buy a stamp,” explained Ian Strawhorne, who is the Director of Enforcement at Ofcom.
“These persistent failures are unacceptable, and customers expect and deserve better.
“Royal Mail must rebuild consumers’ confidence as a matter of urgency, and that means making actual significant improvements, not more empty promises.
“We’ve told the company to publicly set out how it’s going to deliver this change, and we expect to start seeing meaningful progress soon. If this doesn’t happen, fines are likely to continue.”