“The days of suits are over”: The disruptive Manchester startup doubling its headcount with young talent
Dotted is partnering with University of Manchester, Manchester Metropolitan University and the University of Salford for a major recruitment day - giving youngsters the best possible chance of acquiring a fulfilling first role (coinciding with the government’s scheme to create jobs for young people).
When you picture a workspace for a company that outsources sales to software vendors, what comes into your head?
It’s probably not a trendy open-plan environment with glossy oak-style furnishings tinged in a distinctive purple hue, is it?
But that’s exactly what the Dotted offices look like.
Then again, everything here is different – from the aesthetic right down to the way they do business.
“It’s a Wolf of Wall Street atmosphere in here, sometimes,” laughs co-founder Azmat Sherwani, gazing out through the glass window at people punching numbers into phones.
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“We’ve got a very different kind of culture.”
It’s true that both businesses and graduates have had it tough over the past few months. UK employment figures have suffered a big dip – and 18-24 year-olds are being hit hardest.
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But Dotted is keeping its faith in youth. And it’s seeing huge success as a result.
At a time when organisations across the world are making redundancies, Dotted – a startup that sits at the hub of the city’s corporate scene in Spring Gardens – is doubling its headcount.
“We’ve got a lot to offer young people in their first real role,” Azmat says.
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“This is a stimulating and fun work environment. It’s a place that gets results but we also have a great time doing it.”
Dotted has provided an outsourced sales function for software vendors since 2019, working with firms from Ireland to India.
Now, the company is partnering with University of Manchester, Manchester Metropolitan University and the University of Salford for a major recruitment day – giving youngsters the best possible chance of acquiring a fulfilling first role (coinciding with the government’s scheme to create jobs for young people).
According to the founders, the secret to Dotted’s success lies in this non-traditional ‘youth over experience’ approach to sales.
During a turbulent time, the brand is boldly diversifying by expanding their service offering to accelerate the growth of their customers – and it’s doing so with youth at its core.
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By creating a stimulating environment packed with happy staff, Dotted has found a way to give brands a faster, more effective way to push their products; reducing sales costs by 70% in the process.
“The average age here is 25. We embrace youth,” says Azmat.
“We take on hungry, young people and graduates who want to make an impression and get their foot on the ladder.
“We don’t believe in the old way of working. The days of suits are over.”
This fresh attitude has transformed Dotted into one of Manchester’s most exciting, sought-after and most successful startups.
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Team members also enjoy a number of benefits – including flexible hours, unlimited holidays, a personal trainer for gym sessions downstairs, and a rooftop garden.
As hundreds of companies across Manchester scale back and exercise caution, Dotted is behaving very differently to many of their competitors.
The brand is being disruptive. And it’s doing it with the power of young people.
“I do love the culture we’ve created here,” Azmat says.
“Work hard, play hard.”
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The Dotted Recruitment Day is Friday 4 September. Visit their website to learn more about enrolling.
You can also learn more about the services Dotted offer here.
Business
Manchester Airport releases statement after customer data stolen in ‘targeted’ cyber security attack
Emily Sergeant
Manchester Airport has released a formal statement after data was stolen from 8.7 million customers in a ‘targeted’ cyber security attack yesterday.
Manchester Airport Group (MAG) – which operates Manchester Airport, Stansted, and East Midlands Airport – said the cyber security incident happened at around 1pm yesterday (Thursday 27 August), and that the data seized from 8.7 million customers included email addresses, phone numbers, vehicle registrations, and postcodes.
The data that was stolen related to car park, lounge and Fast Track bookings, and in-airport WiFi sign-ups, MAG stated.
It was initially confirmed that the system the hackers accessed did not hold customers’ bank or payment details, however, and that all other regular airport operations and customer parking continued uninterrupted.
Manchester Airport has now released a formal statement to reassure customers that they are taking the matter ‘extremely seriously’.
The statement reads: “Manchester Airport Group has been subject to a cyber security incident by an unauthorised third party.
“A quantity of customer data has been obtained that relates to car park, lounge and Fast Track bookings and in-airport WIFI sign-ups at Manchester, Stansted and East Midlands airports.
“We immediately contained the risk and have been working with specialist advisors and taking appropriate steps to protect our customers and systems. We have informed and are working with the relevant authorities, and at no point has passenger safety or aviation security been compromised.”
MAG insisted that the incident had not resulted in any ‘operational disruption’, adding: “Airport operations remain unaffected and customer parking services continue to operate normally.
“Neither MAG nor the system accessed hold customers’ bank or payment details. The data that has been accessed includes customers’ email addresses, phone numbers, vehicle registrations and postcodes.
“We would like to reassure customers that Manchester Airport Group takes the security of customer information extremely seriously, and we apologise for any inconvenience or concern caused.”
Featured Image – MAG
Business
Workers at major Manchester city centre hotel to strike this bank holiday weekend
Emily Sergeant
Workers at one of the most prominent hotels in Manchester city centre are set to strike this bank holiday weekend.
Workers at Kimpton Clocktower Hotel and its bar venue The Refuge, who are members of the union Unite, will take 24 hours of strike action on Saturday (29 August) in what is said to be a ‘long-running dispute’ over union busting.
The strike day chosen by the workers is the second day of this year’s Manchester Village Pride, and is historically the most lucrative day of the year for their employer.
This is because Kimpton Clocktower is located very close to the Pride Parade route, and for several years has been a very popular location for people attending the festival, and even runs a number of Pride events itself.
Unite says that for months now, workers at the Kimpton Clocktower – which is owned by InterContinental Hotels Group UK (IHG) – have been asking for formal union recognition to improve conditions after raising several issues with management, but IHG UK has refused this and instead ‘targeted’ the union for its actions.
Workers at a major Manchester city centre hotel are set to strike this bank holiday weekend / Credit: Rebecca Hope Photography (Supplied)
Previous strikes have already taken place this summer, apparently causing ‘financial hits’ to the business in the process – with the bar being forced to close early at several events as there were not enough staff to cover them.
“A strike on Kimpton’s most profitable day is entirely of its own making,” commented Unite regional officer, Alison Treacher. “Throughout this dispute, Kimpton Clocktower management have treated its loyal workforce with contempt and our members have shown they will not stand for it.
“There is still time to avoid this highly disruptive strike action, but that relies on IHG changing tack by listening to its members and giving them the union recognition they have long been calling for.”
This dispute is said to be the first ever hospitality strike in the North West.
Unite is currently running a petition demanding that IHG UK stop targeting union activists, recognise the Kimpton workers rights to have their grievance heard collectively, and support their union recognition campaign.