Andy Burnham is leading a group of five mayors who are taking legal action over the proposed closure of train station ticket offices.
The Mayor of Greater Manchester and Liverpool city region Mayor Steve Rotheram are two of the local mayors forming part of the campaign after the government-run Rail Delivery Group (RDG) unveiled plans last week to “bring station staff closer to customers” by moving them out of ticket offices and onto platforms and concourses instead.
Around three out of five train stations in England currently have a staffed ticket office, but all that could change moving forward with just under 1,000 of them earmarked to close – including at some of the UK’s busiest stations, such as Manchester Piccadilly.
In a letter penned to Transport Secretary Mark Harper to express his discontent at the proposed closures last week, the Greater Manchester Mayor also called for an “immediate suspension” to rail operator Northern‘s process.
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He then threatened that otherwise, he will “have no other option” but to consider legal action.
🗣️ "Passengers and staff have been taken aback by the scale of the proposed changes. To announce them without prior warning and head straight into a 21-day consultation period feels wholly inadequate to an issue of this seriousness."
— Mayor of Greater Manchester Andy Burnham (@MayorofGM) July 6, 2023
Now, it seems that that consideration has become a reality, as Mr Burnham has teamed up with four other regional mayors to take charge.
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As well as Andy Burnham and Steve Rotheram, the other regional mayors forming part of the legal campaign group are the Mayor of West Yorkshire Tracy Brabin, the Mayor of South Yorkshire Oliver Coppard, and the Mayor of Cambridgeshire and Peterborough Dr Nik Johnson.
According to the group, the campaign will take action against Northern, Thameslink, LNER, TransPennine Express, Greater Anglia, Avanti, and EMR.
Andy Burnham is taking legal action over proposed rail ticket office closures / Credit: RDG
“For the good of the country, it’s a campaign we must win,” Mr Burnham wrote in the Daily Mirror today.
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“If the Government and the rail industry get their way, it will erode what remains of public trust in travelling by train, and hasten Britain towards a faceless, soulless society.
“We do not believe the train operators have taken the required steps in law to make a change on this scale and hear the voices of those most affected.
Together with other Mayors, I’m initiating legal action against the train operators and their 21-day “consultation” on ticket office closures.
We’ll explain more tomorrow about why we believe we have a strong case to get the current process stopped.https://t.co/NGvlKXYRdG
Mr Burnham said a 21-day consultation on the plans were not long enough to consider the full implication of the closures, adding that “those in charge” are on a mission to “run [railway stations] down” and “turn passengers away so they can just focus on the most profitable parts”.
“The rail operators may be fronting up these plans,” he concluded, “but make no mistake, the Government is standing behind them and handing over the axe.”
Featured Image – RDG
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Manchester Oxford Road station could close for more than two years for a major refurb
Emily Sergeant
One of Manchester’s major central train stations could be set to close to the public for more than two years.
Hundreds of trains pass through Manchester Oxford Road each week, but that could soon be set to change, as Network Rail has today launched a public consultation on plans to carry out major upgrades at the station in a bid to “deliver improvements” for passengers and the wider rail network.
Upgrades include longer platforms, track and signalling improvements, and even the construction of a new station footbridge.
Proposed track layout and signalling improvements would reduce congestion by removing conflicting train movements, while overhead line equipment would also be upgraded, as well as over 900m of new track being laid.
Accessibility would also be improved throughout the station, with the proposed new footbridge increasing movement space for passengers and new lifts allowing step-free access to all platforms.
🛤️Big plans for Oxford Road!
Swipe through to see what’s in store for the future of Manchester’s transport➡️
Wider resurfaced platforms, and improvements to existing lifts are also planned.
Network Rail says the aim of the public consultation is to “give everyone the opportunity to review outline proposals” and to “provide their views” so that these can be taken into account and inform further design.
Feedback is being invited on all scheme elements – such as design, construction, and the impacts of the scheme on the rail network, environment and community.
Manchester Oxford Road station could close for more than two years for a major refurb / Credit: Northern
Speaking on the consultation as it launched today, Councillor Bev Craig, who is the Leader of Manchester City Council, said: “We have said for a long time that Oxford Road Station is in need of a range of improvements from easing the congestion, increasing capacity, improving reliability and ensuring that the station is accessible for all commuters.
“Any future development will be a long-term project but infrastructure upgrades like these are essential if we are to continue growing Manchester as the leading city of the North.”
The first round of consultation will run up until 28 February, both online via the feedback form available at here, as well as at two drop-in events at Friends’ Meeting House, on Mount Street in the city centre, on Saturday 1 February from 11am-4pm, and Monday 17 February from 2pm-7pm.
A second round of consultation is due to take place before the end of 2025, and once both consultations have been considered, Network Rail is looking to submit the applications needed to build the scheme next year.
Featured Image – Network Rail
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Public urged to use NHS services the ‘normal way’ after busiest winter week for jam-packed hospitals
Emily Sergeant
The public is being urged to use NHS services in ‘normal way’ this winter after hospitals experience their busiest winter week.
New data published by the NHS last week shows that more hospital beds were occupied during the first full week of the year (6-12 January 2025) than at any point so far this winter – with 97,636 adult general and acute hospital beds occupied, which equates to 96%.
In that same week, it was believed that almost one in seven occupied hospital beds (13,585) were taken up by patients who were fit to be discharged.
This meant it was officially the busiest week of the winter season so far for the NHS.
New NHS data reveals that last week saw the highest number of hospital beds occupied so far this winter, with 96% of adult general and acute beds in use.
Flu rates are still 3.5 times higher than last year, with 4,929 patients in hospital with flu on average each day of the week until 12 January, 1,112 patients across the UK were in hospital with COVID, and there was also 650 norovirus patients too, which is up 4% on the previous week and up a whopping 44% on last year.
With the cold weather set to continue and create “enormous pressure” on frontline services, it’s predicted that many hospitals could declare critical incidents.
While the NHS says it did learn from last year, and put in place measures to manage extra demand this time around, including upgraded 24-hour co-ordination centres, support for frequent users of A&E services, strengthening same day emergency care, providing more care in the community, and delivering 29 million vaccines since the autumn, there’s still more that needs to be done.
The public is being urged to use NHS services the ‘normal way’ after its busiest winter week / Credit: Pxhere
Professor Julian Redhead, who is the National Clinical Director for Urgent and Emergency Care at the NHS, said it’s “vital” that the public uses the health service in the “normal way” over the coming months.
“While it is encouraging news that flu cases are no longer increasing, hospitals are not out of the woods yet,” Professor Redhead said.
“Staff are working incredibly hard in sometimes challenging surroundings, but winter viruses are much higher than usual for this time of year, and this coupled with the cold snap and problems discharging patients means hospitals are jam-packed with patients – even as more beds have been opened to manage increased demand.
“With pressures on hospitals still formidable, it’s vital people continue to use NHS services in the normal way.
“[This means] using 111 and 111 online if you need advice and support for health conditions, and only using 999 or attend A&E in life-threatening emergencies.”
Emily Sergeant -
18th July 2023 
