Avanti West Coast has been ordered to release train tickets for its services further in advance, or face “formal measures” otherwise.
After customers have been claiming that the rail firm’s decision to only release tickets just a few days ahead of travel dates mean they are often being denied cheaper rates, Avanti West Coast has been told by rail regulator the Office of Rail and Road (ORR) to submit an improved recovery plan for producing timetables and releasing tickets by 2 February, or face “formal measures” if it fails to.
Since taking over from Virgin Trains back in December 2019, Avanti now runs the West Coast Mainline between London Euston and Glasgow Central, and also serves the Midlands, North West of England, and North Wales.
The rail firm is responsible for operating the route from Manchester Piccadilly to London Euston.
Most rail operators have a 12-week booking window for tickets, but so far this month, passengers looking to book tickets for weekend travel on Avanti West Coast Services have only been able to buy them just a few days in advance, while weekday tickets have also been released far later than what should be expected.
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Avanti West Coast told to release train tickets earlier or face ‘formal measures’ / Credit: TPE
Avanti has blamed the delay in tickets becoming available on it having to produce bespoke timetables in partnership with Network Rail during engineering work that are currently going on, and says tickets can only be put on sale once timetables are confirmed.
But the ORR says the rail operator is still “falling short”, and that passengers are “rightly frustrated” at the deteriorating services.
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“By 2 February, we expect Avanti to identify what has gone wrong and set out how it intends to get back to releasing timetables in normal industry timescales so that passengers can plan and book journeys with greater confidence,” said Stephanie Tobyn, Strategy, Policy, and Reform Director of the ORR.
“Failure to produce an acceptable plan or to deliver improvements may lead to more formal measures.”
The ORR says the rail operator is still “falling short” of what is expected / Credit: Avanti West Coast
Addressing the order to improve services, a spokesperson for Avanti West Coast said: “Unfortunately, some tickets for Saturdays and Sundays have only been available at short notice due to having to write unprecedented numbers of bespoke timetables to accommodate industrial action and engineering work which has stretched industry train planning resources.
“We know this causes huge uncertainty and inconvenience for passengers, and we’re sorry for that.
“Weekend tickets are now on sale up to mid-February, and by mid-March we’ll be selling weekend tickets six weeks out.”
Featured Image – Avanti West Coast
News
Arrest made after 14-year-old boy found in critical condition on Market Street
Daisy Jackson
An arrest has been made after a teenage boy was found unresponsive on Market Street in Manchester city centre.
Detectives believe that the boy, 14, was approached by seven males who stole a designer jacket from him.
Following the altercation, he went into cardiac arrest and was rushed to hospital in a critical condition.
Thankfully, the teenager is continuing to recover well.
Detectives from Manchester City Centre Criminal Investigation Department confirmed that an 18-year-old male was arrested yesterday, Thursday 20 February.
He has been arrested on suspicion of robbery and remains in police custody.
Detective Inspector Mark Astbury of GMP’s City Centre Criminal Investigation Department, said: “We hope the victim can continue his recovery following what must have been a terrifying ordeal for him.
“Officers are fully investigating all aspects of this shocking incident that has left a man with serious injuries in hospital.
“Our work doesn’t stop here, we are continuing to investigate this incident and information from the public plays an incredibly important role in our investigations and I ask that the community keep talking to us and keep sharing their concerns with us so our teams can act.”
If you have any information, contact GMP 101 or 0161 856 4305 quoting log 2854 of 16/2/25.
Comedy is being prescribed instead of antidepressants as part of UK trials
Emily Sergeant
Trials are currently underway to see if comedy could be an alternative to antidepressants as a way to reduce NHS costs.
UK tech company Craic Health has secured important funding for its ‘comedy on prescription’ project that’s aimed at helping the Government work with the comedy industry, communities, and organisations on comedy-based social prescriptions in the hope that they can solve financial struggles within the NHS.
The groundbreaking scheme uses stand-up shows and workshops to help people who are isolated, lonely, and vulnerable.
Craic believes comedy is an ‘untapped opportunity’ to improve health and wellbeing, and has a goal to make comedy easier to access, so that it can help communities experience its mental health and social benefits.
To achieve this, the company has started trialling Comedy-on-Prescription experiences in the UK – starting in London, with the potential for expansion – which includes things like curated comedy panel game show events and workshops, and general stand-up comedy shows at some of the capital’s world-famous venues.
Comedy is being prescribed instead of antidepressants as part of UK trials / Credit: Wikimedia Commons
“Mental health issues like loneliness, isolation, and stress are more common than ever,” the company explains.
“So much so that it’s projected that by 2030, mental health problems, particularly depression, will be the leading cause of mortality and morbidity globally, [but] in this challenging world, comedy stands out as a universal language that breaks barriers.
“Research shows that comedy and laughter have powerful effects – they bring people together, create positive connections, and make life more enjoyable.”
Craic Health says that social prescribing, of which Comedy-on-Prescription is a part of, is all about inclusivity, which makes it making it suitable for people of all ages, backgrounds, and abilities.
Its focus is on personalised support, tailored to individual needs and preferences.
Emily Sergeant -
25th January 2023 
