A Burnley plumber known for providing free services to the elderly and vulnerable in his community has been forced to put his help on hold.
James Anderson, the owner of DEPHER – a company providing emergency plumbing and heating services to the elderly, disabled, and vulnerable for free of charge – has this week been announced the company is to suspend its services for the time being.
James has spoken out about the reason he’s been forced into making this disappointing decision.
DEPHER was originally set up back in 2017 by the Burnley native after his son sadly died at just 16-weeks-old, and he made promise to him that he would “be a better man” – and while his original aim was to provide free heating and plumbing services to those in need, the company has since gone from strength to strength, and James and the team lend a hand with almost anything.
Staff get around 400 emails every day from people asking for help, and in almost six years since being set up, the company has been able to assist more than half a million people across Lancashire, the North West, and the rest of the country.
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Burnley plumber who helps elderly and vulnerable for free forced to suspend services over costs / Credit: The Manc Group
But while the services are provided for free to those in need, it of course comes at a cost for James and the DEPHER team.
And it’s the rising cost of living crisis that has proved to be the current roadblock for the company.
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James says that a “massive increase in demand” for their services as households nationwide grapple with finances has meant the company is running out of money each week.
Addressing the need to suspend services, James explained in a statement: “DEPHER will unfortunately have to postpone all requests for help with food, gas, and electricity. Due to a massive increase in demand, we are running out of funds very quickly every week.
“We will restart the initiative as soon as we find more support [but] we need to balance the outgoings for people who need our plumbing, heating boilers, and funeral support.
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“We cannot use everything on just food, gas, and electricity. We have a responsibility to a wide range of people around the UK.
As a community interest company, DEPHER relies largely on donations – with legendary actor Hugh Grant grabbing headlines for being a regular donor – which is why James is now appealing to the public for financial support as he “works hard to reinstall the initiative” as soon as possible.
Manchester’s libraries to become ‘warm spaces’ with free hot drinks and WiFi this winter
Emily Sergeant
Manchester’s libraries are set to become ‘warm welcome spaces’ offering free hot drinks and internet access to those in need again this winter.
After millions of local residents visited the ‘stigma-free safe spaces’ to escape and take refuge from the cold each year since they were first introduced in 2022, Manchester City Council has decided to reintroduce its popular ‘Warm Welcome Spaces’ scheme again this year during the chillier months.
All 22 of Manchester‘s public libraries are, once again, taking part in the scheme this time around.
Designed to ‘provide support to people who need it’ over some of the most challenging months of the year when temperatures drop, the Council’s scheme is offering a range of different services – and they’re all for free of charge.
Free hot drinks, WiFi and internet access, data SIM cards, and newspapers are just some of the things people can make the most of inside these ‘warm spaces’, as well as get access to information, advice, and extra signposting to other support services they made need in the city.
Manchester’s libraries will become ‘warm spaces’ with free hot drinks and WiFi again this winter / Credit: Haydon Waldeck | koolshooters (Pexels)
There will be age-friendly spaces to connect with others, story times once a week at 11am for children under five, and even weekly digital drop-ins too.
Manchester Central Library, Miles Platting Community Library, Hulme High Street Library, Beswick Library, Longsight Library, and Abraham Moss Library are just some of the libraries taking part this winter.
All 22 libraries will be free to enter, and the Council says people can stay in them ‘for as long as you like’.
“For many years, the Council has been a proud supporter of the Warm Welcome Spaces initiative,” explained Councillor Thomas Robinson, who is the Executive Member for Healthy Manchester and Adult Social Care at Manchester City Council.
“In Manchester we have been all too aware of the impact of the cost-of-living crisis and the hardships people have suffered as a result.
“It’s not an exaggeration to say this work has the potential to be lifesaving. The simple act of offering a person a safe place where they can interact with other Mancunians, to not feel alone or get the help they need, can have a lasting and meaningful impact.”
Find your local free ‘Warm Welcome Space’ in Manchester here.
Featured Image – RawPixel
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University fees set to increase in line with inflation but Government promises ‘better outcomes’ for students
Emily Sergeant
University tuition fees are set to increase in line with forecasted inflation for the next two academic years, the Government has announced.
Last year was the first year, since 2017, that tuition fees were increased in line with inflation, and now that the Office for Students is forecasting that 43% of institutions will be in deficit without further action to ‘shore up’ their finances, the Government has announced in its ‘landmark’ Post-16 Education and Skills White Paper – published this week – that fees will need to rise again.
To support universities in continuing to deliver world-class teaching and research, tuition fees will rise in line with forecast inflation for the next two academic years.
According to the Department for Education, legislation will then be brought forward, when parliamentary time allows, to enable automatic increases to fee caps in future years in line with inflation – but this will only be institutions that meet tough new quality thresholds set by the Office for Students.
Where standards are deemed to ‘fall short’, the Office for Students will then act quickly to stop the expansion of low-quality courses and will aim to hold providers to account.
University fees are set to increase in line with inflation for the next two years / Credit: PickPik
Universities that underperform could face financial and regulatory consequences, the Government has confirmed, as a way of ensuring public money is spent only on courses that deliver for students and the economy overall.
“Young people from all backgrounds feel they have been let down by a system that talks about opportunity but too often fails to deliver it,” commented Education Secretary, Bridget Phillipson, as the White Paper was published this week.
“Universities charge significant fees for their courses, but if they are going to charge the maximum, it is right that they deliver the world-class education students expect.
“These reforms will ensure value for money, higher standards across our universities and colleges and a renewed focus on the skills our economy needs.”
The Government has also said it will also work with universities and local authorities to ensure they offer ‘adequate accommodation’ for their students.
It will also support efforts to drive down the cost of living going forward.
Emily Sergeant -
16th February 2023 
