A community fundraiser has been launched to help rebuild Chorlton’s popular Phoenix Deli after it was destroyed in a fire last week.
The cafe is much-loved by locals for its tasty cakes, breakfasts and lunches, with many describing it as a “hidden gem” in an area saturated with popular restaurants and cafes.
But now the popular Manchester cafe and deli is under threat, after firefighters were called to the site on Oswald Road last week to attend to a late-night blaze – spending two hours battling the fire before suceeding to put it out.
According to Greater Manchester Fire and Rescue service, the source of the devastating blaze involved a chiller unit and a display cabinet inside the cafe. Now, the focus is on rebuilding and the Chorlton community have been quick to offer their help.
The cafe is much-loved by locals for its tasty cakes, breakfasts and lunches / Image: The Phoenix Cafe
Locals have rallied around its owners as they struggle to restore the cafe – which has suffered significant damage, caused by smoke and fire.
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Setting up a crowdfunder to help them fund the repairs, Sonia Harris explained what makes the cafe so special to the community and why locals are so keen to help restore it:
“We know how hard David and Co have worked to make it feel very homely and gorgeous over the last few year and seeing this was truly heartbreaking for all,” she said.
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“The café is much loved and treasured by the community and so chatting down our road we wanted to help out where we can, so have created this gofundme to try and raise a few pounds -to help David rebuild- least alone to get a few more of those wonderful retro crockery and pots he had in the café.”
Locals have rallied around its owners as they struggle to restore the cafe – which has suffered significant damage, caused by smoke and fire / Image: The Phoenix Cafe
It seems that her appeal has resonated with many, with the fundraiser already at £2,820 at the time of writing despite having only been created five days ago.
Many locals have chipped in, leaving comments to share what makes the cafe special to them and show support for the cafe’s owners.
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Donating £40 towards the fund, Ayako Sumers said: “I discovered this charming place during lockdown. Friendly and lovely place to chill with your friends. So shocked to find on Wed morning on the way to my walk what happened. I am now pleased to find David and Mark are eager to rebuild with Phoenix power. Wishing you all goes well!”
“Best cafe in Chorlton..happy to support them …plus Dave and Mark are absolute gentleman,” said donor Mark Napier.
Many have praised the breakfast items here, calling the cafe a “hidden gem” / Image: The Phoenix Cafe
And Stephen Fernley added: “Everything receives loving attention to detail from the decor to the sadly now incinerated tea cosy collection. Had so many good times here.
“The service is lovingly personal and far superior to the bland professionalism that is all too common in many establishments. Long live the Phoenix Deli!”
Neighbouring business the Thirsty Kkorean has also chipped in significantly, donating £300 to the fundraiser and commenting: “When I was about to close due to lock down, locals and community helped me alot. I am sending that love back to you. Stay strong and let us help you to stand on your feet again.”
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The fundraiser has been shared widely on social media and it seems that they have the full support of the community behind them, in a testament to how good the food and service is here.
Hopefully it won’t be long before the Phoenix cafe rises from the ashes. They’ve certainly got the name for it.
Royal Mail fined £21m by Ofcom failing to meet its delivery targets
Emily Sergeant
Ofcom has fined Royal Mail a whopping £21 million for failing to meet its delivery targets in the last financial year.
Each year, it’s the watchdog’s job to look at and measure Royal Mail’s delivery performance against nationwide annual delivery targets, and for the 2024/25 season, the company was required to deliver 93% of First Class mail within one working day of collection, and 98.5% of Second Class mail within three working days.
If Royal Mail misses its annual targets, Ofcom will first consider evidence of any ‘exceptional circumstances’ beyond the company’s control, and whether it would have achieved its targets had those events not occurred.
However, even after accounting for extreme weather events, Royal Mail was still found to have fallen short of its targets… and this time, they’ve been fined their highest sum so far.
We have fined Royal Mail £21m for missing its 2024/25 delivery targets, without justification.
The company must now urgently publish, and deliver, a credible improvement plan.
This is the third time in a row that Ofcom has found the company to be in breach of its regulatory obligations, after it was first fined a substantial £5.6m in November 2023, and then a further £10.5m in December 2024.
Royal Mail only delivered 77% of First Class mail and 92.5% of Second Class mail on time between April 2024 and March 2025.
Ofcom says it has therefore decided that the company breached its obligations by failing to provide ‘an acceptable level of service’ without justification, and took ‘insufficient and ineffective’ steps to try and prevent this failure.
“Hiding behind the pandemic as a driving factor in failures at Royal Mail does not cut it.”
Royal Mail has been fined £21m by Ofcom failing to meet its delivery targets / Credit: Royal Mail
The watchdog says this is likely to have impacted millions of customers who did not get the service they paid for.
“Millions of important letters are arriving late, and people aren’t getting what they pay for when they buy a stamp,” explained Ian Strawhorne, who is the Director of Enforcement at Ofcom.
“These persistent failures are unacceptable, and customers expect and deserve better.
“Royal Mail must rebuild consumers’ confidence as a matter of urgency, and that means making actual significant improvements, not more empty promises.
“We’ve told the company to publicly set out how it’s going to deliver this change, and we expect to start seeing meaningful progress soon. If this doesn’t happen, fines are likely to continue.”
Featured Image – Royal Mail
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Thousands of elderly and disabled people to get free 24-hour bus travel across Greater Manchester
Emily Sergeant
Hundreds of thousands of elderly and disabled people in Greater Manchester are set to benefit from round-the-clock bus travel for free.
Currently, as part on an ongoing pilot scheme, people with a Transport for Greater Manchester (TfGM)-issued concessionary travel pass have free unlimited travel on Bee Network buses between 9.30am and midnight during the week, and all day on weekends and public holidays.
The rule was lifted in August on a trial basis for a month, meaning older and disabled residents in Greater Manchester had access to unlimited free bus travel any time between the allocated hours.
During the August trial, more than 100,000 journeys were made by older and disabled people – with up to 6,000 people a day making use of the pilot.
But now, after proving to be a huge success, the pilot is being extended even further, so that 400,000 eligible residents will now get free bus travel 24-hours a day, seven days a week, starting from 1 November.
If you travel with a TfGM-issued concessionary travel pass, from 1 November you’ll be able to use it on #BeeNetwork buses before 9.30am as part of a second month-long trial.
As well as free early-morning bus travel, during the trial starting in November, eligible residents will be able to board the Bee Network’s night buses for free too.
TfGM says allowing concessionary pass holders to travel at any time will ‘better connect’ them to healthcare, leisure, and retail opportunities.
“The last trial in August was a brilliant success, which saw more than 100,000 journeys made by our older and disabled people before 9.30am,” commented Greater Manchester Mayor Andy Burnham.
“We are now carrying out this second trial, at a busier time of year, to see whether we can safely remove the restriction permanently and help our older and disabled people to get to work, go shopping, and get to medical appointments.
“We want the Bee Network to be the best public transport system possible and this means it needs to support all of our residents and communities to make the journeys they need to make and use the bus more.”
Georgina Pellant -
1st September 2021 
