Andy Burnham has slammed the proposed closure of train station ticket offices as “wholly inadequate” for Greater Manchester.
Around three out of five train stations in England currently have a staffed ticket office – but in case you hadn’t heard, the government-run Rail Delivery Group (RDG) announced earlier this week that it’s looking to change that moving forward, and unveiled plans to “bring station staff closer to customers” by moving them out of ticket offices and onto platforms and concourses instead.
Bringing staff out from ticket offices would apparently allow the rail industry to “respond to that generational shift in customer behaviour” just like other similar industries and organisations have, the RDG said.
Ticket office facilities will remain open at the stations and interchanges considered by the RDG to be the “busiest”, but aside from this, the rest would be closed.
If the proposed changes are accepted, the RDG says closures would be “phased in gradually”.
The industry body has now launched a 21-day public consultation on the proposed closures, and is asking passengers for their thoughts on the proposals.
Ticket offices could be closed at ‘nearly every’ train station in England / Credit: RDG
Since the proposed closures were announced, several concerns were raised.
One notable criticism on the plans came from Transport for the North (TfN), with a spokesperson issuing a statement and acknowledging that while the organisation “understands the way people buy tickets is changing” and that there “needs to be reform”, this should, however, be done in a “holistic” way that considers the needs of all station users and local communities.
“We are concerned that the focus on ticket office staffing in isolation of wider investment could lead to disadvantaging certain passengers and communities,” the TfN spokesperson explained.
Another vocal critic was Mayor Andy Burnham, who took to Twitter shortly after the RDG’s announcement to slam the proposed plans and insist that the Greater Manchester Combined Authority(GMCA) would be “fighting this hard” with Greater Manchester‘s best interests at heart.
Reeling from the news that FIFTY ticket offices are set to close at rail stations across GM.
Feels like the Government is determined to put the North’s railways into not-so-managed decline.
We will be fighting this hard and will say more about it tomorrow.
Mr Burnham tweeted earlier this week: “Reeling from the news that FIFTY ticket offices are set to close at rail stations across Greater Manchester. Feels like the Government is determined to put the North’s railways into not-so-managed decline.
“We will be fighting this hard and will say more about it tomorrow.”
As promised, the Mayor of Greater Manchester has now taken the fight one step further and has penned a letter to Transport Secretary Mark Harper to express his discontent and brand the proposals as “wholly inadequate”.
He has also called for an “immediate suspension” to rail operator Northern‘s process, otherwise he will “have no other option” but to consider legal action.
🗣️ "Passengers and staff have been taken aback by the scale of the proposed changes. To announce them without prior warning and head straight into a 21-day consultation period feels wholly inadequate to an issue of this seriousness."
— Mayor of Greater Manchester Andy Burnham (@MayorofGM) July 6, 2023
In the letter to Mark Harper, Mr Burnham says that passengers and staff in Greater Manchester have been “taken aback by the scale of the proposed changes”, and that it feels as though they are being “railroaded through” without proper consultation on the impact they would have on passengers – particularly disabled people and older people.
The Mayor argues that the proposals would “further damage the confidence of passengers in our railways at precisely the time when we are all seeking to attract more people to use public transport and rebuild vital revenue.”
He is calling on Northern to suspend the public consultation with immediate effect until they “publish an Equalities Impact Assessment (EQIA) to help inform consultation responses”, and has argued that current plans cannot “adequately be assessed without one”.
On top of that, he also said 21 days is a “clearly insufficient” amount of time for people to judge “such a far-reaching set of proposals”.
Featured Image – Flickr
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Manchester to fall silent today to mark 80th anniversary of VJ Day
Emily Sergeant
Manchester will mark the 80th anniversary of Victory over Japan (VJ Day) with a poignant ceremony at the city’s Cenotaph today.
While VE Day in May 1945 signified the end of World War II in Europe, thousands of British, Commonwealth, and Allied troops continued to fight in Asia and the Pacific – but VJ Day, which was declared on 15 August 1945, brought a final end to the global conflict.
The day remains a powerful reminder of the enduring spirit of those who fought for freedom, and Manchester‘s commemorations today will aim to honour their courage, resilience, and sacrifice.
The event will bring together veterans, civic leaders, cadets, and members of the public in a shared moment of reflection and gratitude.
This year’s commemorations in the city centre will begin at 11:50am.
15 August 1945 marked Victory over Japan.
Join us tomorrow at 11:40am at the Cenotaph to commemorate the 80th anniversary of WWII in the Far East and honour those who served🫡
A two minute silence will be held at 12 noon, marked by a maroon.
Commemorations will start with opening remarks from The Very Reverend Rogers Govender, followed by a solemn programme of remembrance.
The service will begin at 11:58am with The Exhortation recited by Brigadier AG Ross OBE, followed by The Last Post sounded by WO2 Nick Burroughs, and then at midday, a national two-minute silence will be observed – which will be marked by the firing of a maroon.
Brigadier Ross will then recite the Kohima Epitaph, leading into the wreath laying ceremony featuring cadets from the Manchester Trafalgar Unit Sea Cadets, and the Lord Mayor of Manchester.
The service will conclude with the singing of the National Anthem.
Manchester to fall silent today to mark 80th anniversary of VJ Day / Credit: Manchester City Council
Iconic buildings and landmarks in Manchester, including the Manchester Civic Quarter Heat Network (CQHN) tower, will illuminate their facades from 9pm tonight to honour VJ Day.
“Today, Manchester stands united in remembrance and respect,” commented Councillor Carmine Grimshaw, who is the Lord Mayor of Manchester. “The 80th anniversary of VJ Day is not only a tribute to those who served and sacrificed, but also a celebration of peace and resilience.
“Manchester’s commemorations today reflect the deep gratitude we hold for those who gave so much for the freedoms we have today.”
Featured Image – Manchester City Council
News
First look at Chester Zoo’s new luxury safari-style lodges where you can sleep amongst the animals
Emily Sergeant
The first look at Chester Zoo’s new luxury safari-style resort has been released to the public, and it looks stunning.
In case you missed it, artist impression images of the highly anticipated wildlife lodge experience at Chester Zoo, called The Reserve, were unveiled earlier this year ahead of its grand opening to the public this month following several years in the works… but now opening day is right around the corner, the first official images have been shared.
The Reserve at Chester Zoo features 51 beautifully-designed lodges, with some overlooking a private savannah where giraffes, zebras, and blesbok antelope roam free, while others are nestled beside a peaceful lake.
Guests can choose from a variety of different lodges to stay in, available for up to nine people.
The lodges have been crafted using natural and sustainable materials, with the décor being inspired by landscapes in Africa, and it’s already being described as ‘the ultimate African safari experience right here in the UK’.
Combining luxurious accommodation with exclusive behind-the-scenes access to the zoo’s world-renowned wildlife, Chester Zoo says the new resort is set to transform how travellers experience conservation in the UK.
Those behind the project say the innovative concept – where every stay directly-funds the protection of threatened species globally – will help to strengthen the zoo’s role as ‘one of the country’s most loved and most impactful conservation charities’.
Chester Zoo has given the first look at its new luxury safari-style lodges / Credit: Chester Zoo
“The Reserve at Chester Zoo is a game-changer, not just for luxury travel but for conservation,” commented Jamie Christon, who is the CEO at Chester Zoo.
“Born from our long-standing commitment to protecting African wildlife, we’ve created a truly immersive, safari-style experience right here in the UK, where guests may wake up to giraffes on their doorstep, enjoy unforgettable wildlife encounters and relax in beautifully designed lodges surrounded by nature.
“But what makes The Reserve truly unique is its purpose.
“Guests at The Reserve aren’t just going to enjoy a luxury break – they’re going to power our conservation movement for generations to come.”
Stays at the resort are now available to book online / Credit: Chester Zoo
In the off-season, prices for the lodges start from £375, while one-night stays in summer start from £672.50.
And then in peak season, for the more luxurious lodges, prices can go all the way up to £2,486, but it is worth noting, however, that this does include guided safari tours and going behind the scenes with the giraffes.
Emily Sergeant -
7th July 2023 
