News

Manchester Airport finally appoints new boss after weeks of travel chaos

Chris Woodroofe will start in his new role as Managing Director on 15 June.

Emily Sergeant Emily Sergeant - 9th June 2022

Manchester Airport has officially appointed a new managing director after the previous boss stepped down from the role.

After what has been scenes of chaos for travellers over the last few months, with long delays, unplanned flight cancellations, and queues so long many were required to turn up three hours in advance and even then still miss their flights in the most unfortunate cases, the UK’s third largest airport has now confirmed that a boss has taken over.

Chris Woodroofe has been appointed managing director of Manchester Airport.

His appointment comes after former MD Karen Smart stepped down from the role amid travel chaos back in early April 2022, and she said she would be leaving her position to return to the south of England and “pursue fresh career opportunities”.

The CEO of Manchester Airport Group (MAG) said that Karen guided the Airport through “the most challenging period of its 84-year history”, and said she made “a major contribution” to MAG throughout her time with the business.

Read more: Manchester Airport boss steps down amid another week of travel chaos

An interim MD was appointed following Karen stepping down from the role, but it’s now been announced that the position has been filled full time.

Manchester Airport has finally appointed a new managing director after weeks of travel chaos / Credit: Manchester Airport

Chris Woodroofe was previously the chief operating officer at London Gatwick Airport from 2016-2020, where he most-notably oversaw “a major programme of operational improvements” at the Airport.

He held a number of senior roles there prior to that, including in customer service, security, and engineering.

Chris – who is originally from Widnes – will start in his new role on 15 June, and will be supported by former interim MD Ian Costigan, who will continue to oversee the airport’s operational functions.

Speaking ahead of stepping into the new role, Chris Woodroofe said: “I look forward to working with the team to lead its recovery and drive the airport forward as the North’s global gateway [as] with the airport’s new Terminal 2 facilities and huge opportunities to attract new routes that enhance the North’s international connectivity, this really is an exciting time to be joining Manchester Airport.

Chris Woodroofe will start in his new role as MD on 15 June / Credit: Iwan Shimko (via Unsplash)

“Having taken my first ever flight from Manchester Airport as a child, I am looking forward to relocating back to the region and can’t wait to get started.”

In an open letter to passengers following Ms Smart’s departure back in April, MAG chief executive Charlie Cornish said he “cannot apologise enough for the disruption people have faced” and insisted the Airport would be “back where we need to be soon”.

Read more: Manchester Airport tells travellers to ‘take time’ – but says hundreds of new staff are on the way

“We are working as hard as we can to get there as quickly as possible,” he admitted.

Featured Image – Gatwick Media Centre

News

Manchester City supporters groups call on club and fellow fans to ‘make their voices heard’

Danny Jones Danny Jones Man City fan groups call for voices to be heard statement on season ticket changes

A collection of Manchester City supporters groups has urged both the club and the fans themselves to “make [their] voice heard” this season, following this year’s protests over the new and “drastic” ticketing policy.

Man City fans gathered both before and after the game against Wolves back in April to make their feeling known regarding season ticket changes.

Appealing to manager Pep Guardiola directly, insisting that he needs their energy to get the kind of “alive” crowds he’s also called for in the past, ‘The 1984’ has now been joined by four other supporters trusts in reaffirming their aims for the new campaign.

Sharing a new joint statement on social media, the five fan groups say that “last season saw unprecedented off-pitch unrest among City fans in the post-Maine Road era”, and the only way to avoid further disruption is to listen and heed their warnings.

Writing on behalf of the aforementioned 1894 group, Canal Street Blues, MCFC Fans Foodbank Support, Solid Citizens, Trade Union Blues and nearly 700 official members, as you can see, they penned a lengthy open letter to the club and the City Football Group (CFG).

“Despite recent success on the field,” they say, “two major in-stadium protests took place, with an estimated 16,000+ fans delaying their entry at the Leicester and Wolves games, and thousands more joining silent protests.

“The triggers were rising ticket prices, season ticket availability, poor supporter engagement (including the Club refusing to meet City Matters on ticket prices for months), and away fans in home sections – often linked to third-party resellers like Viagogo, whose new partnership with the Club proved the breaking point.”

They also conceded that the freeze in the cost of a full season ticket and reduced matchday prices were a welcome breath of fresh air and stirred hope for better fan engagement moving forward.

However, as the statement continues, “Unfortunately, the Club has instead introduced sweeping changes to season ticket terms and conditions, hitting some of our most loyal supporters and damaging long-standing fan culture.”

You can see all of the new and almost universally opposed ticket changes listed in full via bullet points above, but standouts include an unprecedented ’10-game personal attendance policy’ – the first of its kind in English football – stricter ticket transfer rules, and even new facial recognition scanners.

Fan reaction online has been as you would expect; most City supporters are in almost overwhelming agreement with the concerns raised in the latest communication, particularly in the minimum attendance and transfer rules, adding: “the latter directly undermines the stated aim of ‘keeping the stadium full.'”

“There are also fears some of these rules won’t apply equally to hospitality season ticket holders, introducing worries of inequality between fans,” the statement continues.

“These changes create unnecessary workload for ticket office staff, introduce barriers for digitally excluded fans, force some into paid memberships, and erode supporter culture.

“All [the] while, City Matters, our elected Fan Advisory Board, has repeatedly faced delays and broken deadlines for meeting minutes, with the most recent minutes now 59 days overdue from the June meeting. No one wants constant conflict with the Club, but when official channels fail, protest becomes the only option. Last season proved that fan action can drive change.”

“We call on all Blues to:

  • Track and record if and how these changes affect you.
  • Make your voice heard – online, via City Matters, and through fan groups.
  • Join fan groups such as 1894, the Disabled Supporters Association, Canal Street Blues, Trade Union Blues, and your local OSC branch to discuss issues with fellow Blues.”

Read more:

Lastly, they have called on the club to rethink their current policies surrounding personal attendance and ticket transfers, “take a ‘fans first’ approach when it comes to all future policies affecting supporters, engaging in meaningful consultation with fan representatives,” and publish fan meetings “on time.”

What do you make of the supporter groups’ statement and, more importantly, how do you feel about recent changes to season tickets and matchday admission, City fans?

For all the latest news, events and goings on in Greater Manchester, subscribe to The Manc newsletter HERE.

Featured Images — The Manc Group

News

Manchester’s newest bowling venue Wynwood Lanes is giving away 100 FREE sessions on opening week

Emily Sergeant Emily Sergeant

An exciting new bowling venue is opening in Manchester this week, and they’re giving away 100 free bowling sessions to celebrate.

Manchester get ready, as Wynwood Lanes is taking over the legendary Dog Bowl site and giving it a full Miami makeover.

Think five upgraded bowling lanes, pool tables, basketball hoops, sun drenched tunes, poolside cocktails, smoke machines, and a brunch menu from Kong’s NQ that’ll have you salivating before you’ve even sat down.

Wynwood Lanes will be running on a ‘unique’ day-mode and night-mode model.

This means that by day, guests can expect fresh brunch dishes and low-fi tunes, with children welcome until 7pm, and then when it’s in night mode, the Miami heat is turned up with party beats, celebratory smoke machines, late night snacks, and bar games.

Manchester’s newest bowling venue Wynwood Lanes is giving away 100 free sessions on its opening week / Credit: PICRYL | Supplied

As mentioned, fuel for the fun comes from Manchester legends Kong’s NQ, but this time with a Miami twist, so expect Cuban sandwiches, lime chicken avo arepas, tacos galore, and Miami-style brunch plates.

A boozy bottomless brunch will also take every Saturday and Sunday from next Saturday 30 August, with 90 minutes of Miami plates and free-flowing cocktails from £39.50 per person – with the option to upgrade to bowling for just a tenner

With the grand opening date just days away now, Wynwood Lanes wants to start things off with a bang… or you know, a strike.

In a bid to do this, they’ll be giving away free bowling sessions to the first 100 people through the doors on bank holiday Monday (25 August) from midday through to 11pm – with up to six players allowed per group.

Wynwood Lanes is open from 4pm tomorrow (Friday 22 August).

Read more:

Bowling prices will start at £9 (or totally free if you’re one of the first 100 to book for opening weekend), so follow this link to grab access to bowling booking slots when they’re released, and secure your lane before they’re gone.

Featured Image – Pexels

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