Some businesses have finally managed to regain a foothold after being knocked for six by the pandemic. But for bars and restaurants, the challenge has only just begun.
Whilst the general public are awaiting July 4 (the day pubs could reopen) with bated breath, the venues themselves aren’t filled with the same giddy optimism.
Social distancing rules and regulations have rendered ‘normal’ customer serving methods impossible, and for the smaller, independent bars we all know and love, finding a solution is proving panic-inducingly difficult.
That’s why seatd are stepping in to help.
This innovative tech system allows customers to order food and drink to their seats without the need to fill in forms, download an app or pre-order beforehand. All they need to do is scan a code on the table – and choose their serving preferences (bring to the table, collect at the till, or a specified pickup point).
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It’s easy for customers. It’s easy for venues. And everyone stays safe.
Through user-friendly design and technology, guests are invited to view digital menus on their phones – complete with food/drinks and dietary requirements.
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The web-app also features a unique back-of-house system, so businesses can track live orders clearly and efficiently – with an admin panel sitting on a tablet or laptop next to existing POS systems.
Every customer will also be given the option to donate to a local charity, at no extra cost to the venue.
Despite the straitjacket being thrown onto the hospitality sector, seatd has found a way to create environments where people still have freedom in how they order and pay.
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The brainchild of hospitality tech specialists Craig Davies, Matt Gibbs, Stephen Powell and Jack Woodward, the seatd software has been developed over the last three months and is being rolled out to venues ahead of the grand bar/pub/restaurant reopening next month.
Wikimedia Commons
Craig Davies, co-founder of seatd said: “seatd was born out of our love and understanding of the hospitality industry and what would be essential in supporting its recovery when doors reopen.
“With safety of paramount importance to us, we want to work closely with venues to help them get back on their feet, providing them with tech that helps them comply with social distancing measures.
“We’re so proud to have developed seatd. There’s absolutely no setup costs, and it’s really easy to use. Venues can literally be up in running in a matter of minutes.”
Fellow co-founder Steve Powell added: “While people are searching for a balance between peace of mind and returning to life, seatd hopes to reassure any apprehensions and help the public to enjoy the future of social hospitality and also ensure much-loved venues are able to stay trading safely and successfully.”
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Alongside seatd, Craig Davies and Stephen Powell are co-founders of the award winning Viper app, which enables customers to pre-book tables and drinks at bars in Manchester including Manahatta, Dirty Martini, Impossible and BLVD.
For more information on seatd, visit their website. Venues can get in touch right now for support with any social distancing measures.
You can also follow them on social media: @beseatd.
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‘Powerful’ new BBC documentary to tell the stories of the Southport victims’ families
Emily Sergeant
The BBC is set to tell the stories of the Southport attack victims’ families in a powerful new documentary airing next month.
The Southport attack was a tragedy that hit the nation like no other last summer, and the new hour-long documentary, titled Our Girls: The Southport Families, follows the parents of three young girls – nine-year-old Alice da Silva Aguiar, six-year-old Bebe King, and seven-year-old Elsie Dot Stancombe – who tragically lost their lives in the process.
Last summer, the three little girls had excitedly gone to a Taylor Swift-themed dance class – but tragically, they never came home.
Over the last nine months, a small team from the BBC followed the families’ journey through unimaginable grief and the beginnings of hope, and now their deeply personal interviews are to be shown alongside family footage shared for the first time.
Producers say the ‘moving’ documentary will show the joy the girls brought, and the legacies the parents are now building in their memory.
Set to air on BBC One and BBC iPlayer in early December, viewers will get to watch as the parents plan to create lasting legacies in their daughters’ names – Alice’s Wonderdance, Bebe’s Hive, and Elsie’s Story.
It will also show the parents’ fundraising efforts to build a playground at the school attended by two of the girls, which they hope will become a space for ‘joy, remembrance, and community’.
“This inspirational film is a heartfelt tribute to Alice, Bebe and Elsie, told through the voices of those who knew and loved them most,” explained Richard Frediani, who is the Executive Editor at BBC Breakfast and BBC News.
“It is both heartbreaking and uplifting, a testament to the strength of three families united in grief and now driven by purpose to ensure their names are never forgotten.”
Sarah Campbell, who is a BBC News correspondent, added: “Our hope is that people will take from their story that it is possible to find light and humanity in the darkest of times.”
Our Girls: The Southport Families will air on BBC One on Tuesday 9 December at 8pm, and will later be available on iPlayer.
Featured Image – Merseyside Police
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NHS says it’s the busiest it has ever been heading into winter as ‘damaging’ strikes begin
Emily Sergeant
The NHS has claimed it’s currently the ‘busiest it has ever been’ as we head into the winter.
While it has been revealed that the health service’s waiting list is 230,000 lower than this time last summer, and down 15,845 compared to the previous month, figures released this week show that the NHS is ‘approaching its limit’ as we head into winter – with A&E, ambulances, and more all facing record demand.
As the colder months edge closer, and a likely spike in flu cases is expected in the coming weeks, the NHS says it’s the ‘busiest it has ever been’.
It also comes during what officials are describing as ‘damaging’ industrial action.
From Friday and into next week, some NHS services will be affected due to strike action. Please continue to come forward for NHS care.
If you need urgent medical help, use 111, and if it is a serious or life-threatening emergency, please call 999. pic.twitter.com/ym87CQ3CRR
Last month, both A&E attendances and ambulance incidents were at a record high for October, with A&E attendances at 37,000 higher than October 2024, equating to over 1,200 more attendances per day this October.
Ambulance incidents also jumped nearly 50,000 compared with October last year (806,441), the NHS has confirmed.
“It is fantastic news that the health service managed to get the waiting list down in September, but there’s no doubt NHS staff will be approaching their limits this winter,” commented Professor Meghana Pandit, who is the NHS National Medical Director.
The NHS says it’s the busiest it has ever been heading into winter amid ‘damaging’ strikes / Credit: Stephen Andrews (via Unsplash)
“Flu is peaking early and looking like it will be long lasting, while industrial action comes on the back of the busiest October in A&E in NHS history.
“Staff continue to work incredibly hard and, as ever, the public can play their part.”
Despite the health service being stretched during this time, the public are still advised to attend any planned appointments that are scheduled during the ongoing strikes, unless they have been contacted to reschedule.
Primary and urgent and emergency care services will continue to be available for those who need them.
The public should use 111 online as the first port of call for urgent but not life-threatening issues during industrial action so that they can be directed to the best place for their needs, but patients who do need emergency medical care should continue to use 999 or come forward to A&E as normal.