Ticketmaster has agreed to change its ticketing procedures following the ‘dynamic pricing’ controversy over Oasis reunion tour tickets.
After a lengthy investigation, the Competition and Markets Authority (CMA) has secured formal commitments from Ticketmaster, known as ‘undertakings’, to make sure fans have the information they need when they spend their hard-earned cash to see the artists they love.
The leading ticketing platform will now be required to make it clear to fans what they will get for their money, and give more information about different ticket prices.
These undertakings require Ticketmaster to tell fans 24-hours in advance if a tiered pricing, or dynamic pricing, system is being used, and provide more information about ticket prices during online queues, helping fans anticipate how much they might have to pay.
Ticketmaster will also now have to ensure that tickets are described accurately, and do not give the impression that one ticket is ‘better’ than another when that is not the case.
ADVERTISEMENT
We’ve secured undertakings from #Ticketmaster to provide customers with more pricing information + make sure ticket descriptions are clear.
And finally, the ticketing platform will have to provide regular reports to the CMA to show how it has implemented the undertakings.
As mentioned, the CMA investigation comes following widespread concerns about the Oasis Live ’25 tickets sale.
ADVERTISEMENT
Two areas were identified as needing investigating following the sale.
The first being that Ticketmaster did not tell fans waiting in lengthy queues that standing tickets were being sold at two different prices, and that prices would jump as soon as the cheap tickets sold out.
The second being that Ticketmaster sold some ‘platinum’ tickets at almost 2.5 times the price of ‘standard’ tickets, and all without sufficient explanation that these offered no additional benefits over some ‘standard’ tickets in the same areas of the venue.
ADVERTISEMENT
Ticketmaster has agreed to change its ticketing procedures following the Oasis dynamic pricing controversy / Credit: The Manc Group
“Fans who spend their hard-earned money to see artists they love deserve to see clear, accurate information upfront,” explained Sarah Cardell, who is the Chief Executive of the CMA.
“We can’t ensure every fan gets a ticket for events as popular as the Oasis tour, but we can help ensure that next time an event like this comes along, fans have the information they need, when they need it – and the changes we’ve secured will give fans more information about prices and clear descriptions of exactly what they are getting for their money.
“If Ticketmaster fails to deliver on these changes, we won’t hesitate to take further action.”
Featured Image – Simon Emmett (Press Picture)
News
Greater Manchester’s World Cup warm-up – how to get ready for the 2026 tournament this summer
The Manc
Are you getting your practice in, too? It’s a team effort.
With the World Cup fast approaching, we thought we’d share some exciting footy and other sports-related activities available across Greater Manchester this Spring, to help get your heads in the game.
Now that this lovely sunshine has arrived, it’s time to start getting excited for a summer filled with football, barbecues and crowding around a big screen. Don’t know what to do with yourself until 11 June? Don’t panic, we’ve done the work for you.
Here’s a list of both free and paid activities for you to do with friends or family.
Check out the fixture list this spring…
1. ‘LOWRY 360’: Going to the Match – The Lowry Theatre, Salford
The UK’s first free and permanent immersive experience, which allows fans to transport themselves inside the art of LS Lowry.
Get lost within his famous painting ‘Going to the Match,’ in collaboration with Immersive Studio, to completely transport you to matchday, using sound and super-high resolution imagery.
It is a multi-sensory experience covering the experience and excitement of preparing for a game – it’s not one to be missed. Described as one of their most ambitious projects yet, expect to feel like you’re inside a booming Wembley on matchday.
2. The ‘Best Team On Paper’ Footy Quiz – The Loft Social, Stockport
Wednesday, 8 April
How’s your ball knowledge? Let’s find out at the ‘Best Team on Paper’ quiz in Stockport. Head down to Loft Social; at just £2.25 a ticket, it’s a great way to spend a midweek evening, consisting of footy trivia, catching up with friends and hopefully some winning. There’s a £75 bar tab, mystery shirts, special prizes and more to be won.
While you’re there, why not wander down to Little Underbank before kick-off at 7:30pm and try out one of their new bars or dinner spots? Our recommendations would be The Good Rebel for their outdoor seating or The Underbank for an unreal slice of Gatto sourdough pizza and some drinks.
Hurry, tickets were completely sold out last time. Find out more and see if you can grab yourself some sought-after tickets HERE. If you’ve not seen much about the venue before, look no further:
3. Girls’ Football Festival – Broadhurst Park, Moston
Wed, 15 April
Feeling inspired after the Lionesses brought home gold last year? Us too, here’s a great opportunity for 10-14-year-old footy-mad girls in Manchester.
Hosted by FC United of Manchester at their home ground, it’s going to be a day full of fun, meeting new people and learning some skills from expert coaches. The festival is open to all abilities, so whether you’re a pro like viral sensation Anna Panna or you’re looking to try something new, everyone’s welcome.
Come on, girls – let’s show ’em how it’s done. Find out more and sign up HERE.
4. Head Shoulders Knees & Goals – National Football Museum, Cathedral Gardens
Friday, 27 March – Sunday, 1 November
This is an exciting, full sensory experience for the whole family, in the Score Gallery at the National Football Museum (NFM).
Whether you’re into science or just have a love for the game, this is a great day out for both children and adults. Learn about the connection between the body and football, with attention to sport science, clothing, exercise and nutrition through an interactive experience.
This exhibition also delves into stories of identity, the matchday experience and the joy that football brings, through different sensory activities. Click HERE to find out more.
ADVERTISEMENT
5. ‘The Price of Passion’ – Football Museum, Cathedral Gardens
Thursday, 15 May 2025 – Wednesday, 30 September 2026
Might as well make a day of it.
While you’re at the National Football Museum, why not go and see the Price of Passion display in the Play Gallery? It was designed in collaboration with their new partnered Youth Advisory Group to explore financial barriers to football accessibility through the voice of the next generation.
The exhibition highlights the injustices some of our community face, regarding increasing matchday ticket prices and the consequent protests.
We don’t think anybody should be excluded from the football community, and this expertly highlights real issues faced by Mancunians. Let’s educate ourselves to better understand and support our community. Tickets are available now.
ADVERTISEMENT
Planning your Easter holidays? Make sure we're top of your list to experience why Football Matters.💚⚽
— Nat. Football Museum (@FootballMuseum) March 6, 2026
6. The Beautiful Game – NFM, Cathedral Gardens
Friday, 24 April
While you’re at it, here’s one for you music lovers: the National Football Museum is hosting a concert to celebrate music surrounding ‘the beautiful game’.
This concert draws the parallels between football, music and wider culture. While it presents the power behind the musical elements within a matchday experience, it also explores how identity and culture shine through music, from each of the wonderful cities across the country.
It’s set to be one to remember with familiar chants, anthems and music, both local and international, inspired by football. This celebration of culture and music is not one to miss, and it is guaranteed to get you in the spirit for the World Cup. Find out more down below.
Tameside Central Library (Wed, 1 April) and Denton West End Community Library (Sat, 18 April)
ADVERTISEMENT
The totally free theatre show ‘Footy Fairy Tales’ has come to Manchester and will be showing in libraries across Greater Manchester this April.
While designed for children ages 5 -11, this experience is fun for the whole family, whether you’re training your child up like Project Mbappe or if they just love theatre, this would be a great day trip for the Easter Holidays.
It combines storytelling and football to welcome those new to the game, as well as you experts. Everyone deserves to get involved in the World Cup, so go on down. Get your tickets HERE.
Let’s dress like winners. Why not head on over to the self-proclaimed ‘home of football shirts’ in the heart of our very own Northern Quarter? Check out their huge range of current and retro kits available for the whole family.
If you’re into modern streetwear or the history of football, this is the place for you. Established in 2006, with over 500,000 expertly selected, authentic vintage items, there is something for everyone.
ADVERTISEMENT
Don’t forget to check out their new adidas World Cup range of shirts to get you in the spirit. Nothing quite like a bit of retail therapy to get you in the mood for winning.
We still even reminisce about their old shop, and the operation has only grown since then.
9. West Didsbury and Chorlton AFC – Chorlton, Brookburn Park
Men’s at Home: Saturday, 11 April vs Prestwich Heys | Monday, 13 April v Cheadle Town | Wednesday, 15 April v Ramsbottom United
Women’s at home – Sunday, 19 Fleetwood Town
Come on down to support local grassroots football with West Didsbury & Chorlton AFC male and female teams down at Brookburn Road. With everything from a drummer at the shed end, dog-friendly fan hill, food, drink and more, it’s a class day out for all ages and people from all walks of life.
With three home games left for the men’s team and one for the women’s this April, come and support a local team that pride themselves on inclusivity and being an accessible local football club. The energy is electric, with a close-knit community feel that challenges prejudices in football.
Not to mention some sensational food, including burritos from WrapScallion, cakes from Sweet Talk and lovely pints from Monica’s Bar inside the clubhouse; at £8 a ticket on the gate, it’s a no-brainer.
10. Yard Ball – NFM, Cathedral Gardens
Last but not least, have you heard that the increasingly popular Yard Ball has popped up over at the NFM for the Easter bank holiday (and hopefully beyond)?
ADVERTISEMENT
Built around skills sessions, street football, and the backyard classic ‘bin game’, this increasingly popular activity is coming to Manchester city centre as the perfect distraction for your footy-mad little ones.
Having just opened up their latest full venue over in Sheffield, we know all too well how much time we could spend just playing this.
Honourable mention…
The University of Salford have joined up with Kick It Out, a charity on a mission to tackle all forms of discrimination. So, if you’re a University of Salford student, don’t miss out on access to multiple events and joining Kick It Out’s digital learning platform.
As a timely reminder that the people’s game is truly for everyone, there’s not much else left to say other than roll on this summer’s tournament, best of luck to England and… Oh, yeah: IT’S COMING HOME.
First look drone footage of £500m wellness resort Therme Manchester under construction released
Emily Sergeant
Impressive aerial drone footage has revealed the scale and outline of the £500m Therme Manchester development.
In case you hadn’t heard, after several years of planning, construction of the £500 million Therme Manchester wellness resort officially began last September, and now developers have released drone footage of the site showing the scale of the project and the work as it’s underway.
Once complete around the end of 2028, Therme Manchester will become one of the largest urban wellbeing resorts in the world.
Visitors can expect to make the most of a lagoon and wave pools, multi-sensory sauna rituals, steam rooms, water slides and affordably-priced luxury, across spa therapies, and health and fitness experiences.
CGIs of the £500m Therme Manchester wellness resort, set to open in 2028 / Credit: Supplied
From above, the outline of the project’s central circular hub – which is a key feature of the design, as previously seen only in CGI renderings – is now clearly visible on the ground in the newly-released drone footage as construction progresses at pace.
Spanning a site that’s roughly the size of 28 football pitches, developers say the emerging layout marks a shift from concept to construction, as the outline of the scheme starts to take form within the landscape.
Newly-released drone footage of Therme Manchester / Credit: Supplied
As groundwork progresses across the site, the aerial footage also begins to show how the development’s wider footprint will sit within the surrounding area.
Speaking on the release of the new drone footage, and what it means for the future of Therme Manchester, Chief Commercial Officer Jonathan Lingham said: “For the first time, you can see the design translating into reality. The central hub is a defining part of the scheme, and it’s now clearly visible on site as the project begins to take shape.”
Therme Manchester was initially touted as a £250m project that would complete in 2025, but it’s now up to £500m and is scheduled to complete for the end of 2028.
It marks one of the most significant building developments to ever take place in the North.