Ticketmaster has agreed to change its ticketing procedures following the ‘dynamic pricing’ controversy over Oasis reunion tour tickets.
After a lengthy investigation, the Competition and Markets Authority (CMA) has secured formal commitments from Ticketmaster, known as ‘undertakings’, to make sure fans have the information they need when they spend their hard-earned cash to see the artists they love.
The leading ticketing platform will now be required to make it clear to fans what they will get for their money, and give more information about different ticket prices.
These undertakings require Ticketmaster to tell fans 24-hours in advance if a tiered pricing, or dynamic pricing, system is being used, and provide more information about ticket prices during online queues, helping fans anticipate how much they might have to pay.
Ticketmaster will also now have to ensure that tickets are described accurately, and do not give the impression that one ticket is ‘better’ than another when that is not the case.
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We’ve secured undertakings from #Ticketmaster to provide customers with more pricing information + make sure ticket descriptions are clear.
And finally, the ticketing platform will have to provide regular reports to the CMA to show how it has implemented the undertakings.
As mentioned, the CMA investigation comes following widespread concerns about the Oasis Live ’25 tickets sale.
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Two areas were identified as needing investigating following the sale.
The first being that Ticketmaster did not tell fans waiting in lengthy queues that standing tickets were being sold at two different prices, and that prices would jump as soon as the cheap tickets sold out.
The second being that Ticketmaster sold some ‘platinum’ tickets at almost 2.5 times the price of ‘standard’ tickets, and all without sufficient explanation that these offered no additional benefits over some ‘standard’ tickets in the same areas of the venue.
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Ticketmaster has agreed to change its ticketing procedures following the Oasis dynamic pricing controversy / Credit: The Manc Group
“Fans who spend their hard-earned money to see artists they love deserve to see clear, accurate information upfront,” explained Sarah Cardell, who is the Chief Executive of the CMA.
“We can’t ensure every fan gets a ticket for events as popular as the Oasis tour, but we can help ensure that next time an event like this comes along, fans have the information they need, when they need it – and the changes we’ve secured will give fans more information about prices and clear descriptions of exactly what they are getting for their money.
“If Ticketmaster fails to deliver on these changes, we won’t hesitate to take further action.”
Featured Image – Simon Emmett (Press Picture)
News
First look at Albert Square as Manchester Christmas Markets return to their spiritual home
Thomas Melia
Manchester Christmas Markets are back and all our Christmas wishes have come true, as its spiritual home Albert Square joins in on the festivities for the first time in six years.
Grab a mulled wine, toast yourself a marshmallow and take a seat, because we’re going to take you on a quick tour of this brand-new offering.
You’ll be able to tick off your Christmas Markets wish list in one place, as Manchester has got all your usual favourites and so much more taking place right here outside of its iconic Town Hall.
As soon as you walk in you’re greeted by a huge sign spelling out the city’s iconic abbreviation ‘MCR’, just in case you forgot where you were, that also doubles as a nice photo opportunity.
Albert Square in Manchester city centre is getting into the Christmas spirit for the first time in six years / Credit: The Manc Group
As you walk into Albert Square there’s a mix of nostalgic wooden huts and brightly coloured modern street food vendor stations waiting to tempt you with all their tasty treats.
There’s no messing around at this Christmas hotspot because not even 10 feet after you enter, you can warm up with a glühwein and bratwurst, yes please.
Think you’re done sampling some festive feasts? Think again as there’s a marshmallow toasting station, a roasted chestnut cart and lots of huts are offering their own hot chocolate creations.
Local street food vendor Rita’s Reign has made her mark in Albert Square too, serving up her foodie feasts with a seasonal spin such as the ‘Festive Feast’ and ‘Christmas Crunch’ combo boxes.
Rita’s Reign is just one of many food vendors at Manchester Christmas Markets / Credit: The Manc Group
As you keep making your way round there’s some lovely gifts and trinkets to browse including tree decorations, ornaments and some vibrant pieces of art.
There’s plenty of ways to keep the kids (and big kids) entertained with some carnival-themed games and stalls as well as a vintage carousel, if that doesn’t get you in the Christmas spirit what else will?
Of course, there’s even more food to mention like mini dutch pancakes, toasted sandwiches, French toast, the list is endless (Much like many of our Christmas lists).
And we couldn’t finish our visit without acknowledging the elephant in the room, also known as The Manchester Big Wheel, which is the perfect people-watching spot, but maybe hop on this ride before you try all the tasty treats mentioned above.
Drivers warned of ‘bad habit’ that could land them with £1,000 fines this winter
Emily Sergeant
Drivers are being warned of a ‘bad habit’ on the roads that could seem them hit with hefty fines as winter rolls around.
Once the temperatures drop, and the days get shorter and darker, fog tends to become a more common weather occurrence around this time of year – but an eye-opening new survey has found that most drivers don’t really how to use their fog lights correctly.
According to guidance from the Driver and Vehicle Standards Agency (DVSA), fog lights should only be used on British roads when visibility drops below 100 metres, yet the new research by eBay has found that 60% of drivers use their fog lights at the wrong times, and what’s more is that one in 10 say they switch on their fog lights when visibility is less than 300 metres.
48% of drivers who took part in the research admitted that they activate full-beam headlights when it’s dark, regardless of oncoming traffic and other road users.
Drivers are being warned of a ‘bad habit’ that could land them with £1,000 fines this winter / Credit: Nabeel Syed (via Unsplash)
The RAC says these stats reveal a ‘worrying trend’ among motorists, and have warned that these habits could actually means drivers are risking fines of up to £1,000 and three penalty points on their licence.
If the incorrect usage of fog lights wasn’t bad enough as it is, the new research also found that many Brits say they do not stay on-top of regular car maintenance when it comes to car fog lights, either – with just 15% saying they check them every month, and shockingly, 24% stating they’ve never checked them before.
Due to the ongoing issue of headlight glare, in whatever form that may be, The RAC has found that as many as one in four drivers (25%) who find headlights ‘too bright’ are actually driving less as a result.
“Unfortunately for a lot of drivers, the annual onset of darker evenings coincides with another unwelcome arrival – that of overly-bright headlights that they believe make driving more difficult due to dazzle and discomfort,” explained Rod Dennis, who is the Senior Policy Officer at the RAC.
“While most of us have no choice other than to adapt to driving at night more often as the clocks go back, the fact headlight glare is the leading cause of nervousness underlines it’s a problem that needs tackling.
“At the same time, it’s important to remember that brighter headlights can give drivers a better view of the road ahead, so there’s a balance to be struck.”
Emily Sergeant -
26th September 2025 
