Some hilarious new data has revealed the names of the people who are the “biggest complainers” and most likely to leave one-star reviews.
And it’s one of the UK’s most enduringly-popular names that’s taken the top spot.
Finding itself either at the top, or generally floating around the top of the popularity charts ever since UK name data began being collated, ‘John’ has been revealed as the name of the biggest customer service keyboard critic, according to Trustpilot.
In an era where online opinion now helps guide what we buy and where we buy from, Trustpilot has decided to analyse its platform of over 213 million reviews to reveal who are the nation’s “loudest complainers” and most frequent one-star reviewers – with the top 10 being made up of names typically given to men.
‘John’ tops the list, with people named this having left 8,648 one-star reviews since the platform first launched all the way back in 2007.
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Hilarious new data reveals top 15 names of ‘biggest complainers’ leaving one-star reviews / Credit: Pinterest
‘David’ and ‘Michael’ are the second and third biggest complainers, with 7,370 and 6,530 one-star reviews apiece, while ‘Chris’, ‘James’, ‘Paul’, ‘Robert’, and ‘Mark’ are just a handful of the other names claiming places in the not-so-coveted top 10.
When it comes to traditionally-female names, it’s beyond the top 10 where you’ll find these.
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‘Lisa’ is the most prolific traditionally-female name on the top 15 list, claiming the 11th spot, with ‘Sarah’ following closely behind at number 12.
Top 15 names of one-star reviewers
John
David
Michael
Chris
James
Mike
Mark
Robert
Alex
Paul
Lisa
Sarah
Steve
Sam
Daniel
The industries and categories of Electronics & Technology, Business Services, Money & Insurance, and Shopping & Fashion, are the places where the name ‘John’ most-frequently leaves a critical review, according to Trustpilot, whereas people named ‘Lisa’ are the biggest complainers within the Beauty & Wellbeing category.
‘John’ has topped the list as the leaver of the most one-star reviews / Credit: Unsplash
“Despite 73% of consumer feedback about businesses being positive, 14% still give a one-star review of their experience with businesses on our platform,” explains Carolyn Jameson, who is the Chief Consumer & Trust Officer at Trustpilot.
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“Consumers don’t expect businesses to be perfect, but they do want them to care and to make them feel valued and listened to.”
‘The average cost of a pint’ in the UK by region, according to the latest data
Danny Jones
Does it feel like pints keep getting more and more expensive almost every week at this point? Yes. Yes, it does, and while you can’t expect a city as big as Manchester to be one of the cheapest places to get one in the UK, we do often wonder how it compares to other parts of the country.
Well, as it happens, someone has recently crunched the numbers for us across the nation, breaking down which regions pay the most and the least for their pints.
The data has been examined by business management consultancy firm, CGA Strategy, using artificial intelligence and information from the latest Retail Price Index figures to find out what the ‘average cost of a pint’ is down south, up North and everywhere in between.
While the latest statistics provided by the group aren’t granular enough to educate us on Greater Manchester’s pint game exactly, we can show you how our particular geographic region is looking on the leaderboard at the moment.
That’s right, we Mancunians and the rest of the North West are technically joint mid-table when it comes to the lowest average cost of a pint, sharing the places from 3rd to 8th – according to CGA, anyway.
Powered by consumer intelligence company, NIQ (NielsenIQ) – who also use AI and the latest technology to deliver their insights – we can accept it might seem like it’s been a while since you’ve paid that little for a pint, especially in the city centre, but these are the stats they have published.
Don’t shoot the messenger, as they say; unless, of course, they’re trying to rob you blind for a bev. Fortunately, we’ve turned bargain hunting at Manchester bars into a sport at this point.
We might not boast the lowest ‘average’ pint cost in the UK, but we still have some bloody good places to keep drinking affordable.
London tops the charts (pretends to be shocked)
While some of you may have scratched your eyes at the supposed average pint prices here in the North West, it won’t surprise any of you to see that London leads the way when it came to the most expensive pint when it came to average cost in the UK.
To be honest, £5.44 doesn’t just sound cheap but virtually unheard of these days.
CGA has it that the average cost of a beer in the British capital is actually down 15p from its price last September, but as we all know, paying upwards of £7 for a pint down that end of the country is pretty much par for the course the closer you get to London.
Yet more reason you can be glad you live around here, eh? And in case you thought you were leaving this article with very little, think again…
Benson Boone has announced a headline gig in Manchester – and it’s a big one
Danny Jones
American pop sensation and unrivalled king of unnecessary front flips, Benson Boone, has just announced his first-ever headline Manchester arena gig as part of a new arena tour.
The solo artist and acrobatic chart-topper has seen a meteoric rise in the US and, as is usually the case across the Atlantic, he’s become increasingly popular over here too.
Benson may have performed here in Manchester before as part of the 2024 MTV EMAs and for a small show at The Deaf Institute, but now big fans have the added Boone of getting to watch a standalone show at one of Europe’s leading indoor entertainment venues.
Announced on Friday, 30 May, the 22-year-old will be making his way across the pond from Washington for a limited run of UK concerts, with a date at Co-op Live arena being one of just five dates.
Extending his ‘American Heart Tour’ ahead of the release of his eponymous sophomore record, with this autumn leg, Co-op Live will mark his individual visit to 0161.
The Grammy-nominated artist has earned several nods of recognition already for his first album, Fireworks & Rollerblades, which was released just last spring.
He has been described as among the current trend of male singers who fit into the American Idol and ‘Voice audition pop’ genre (a term recently coined online), along with the likes of Teddy Swims, Shawn Mendes, Alex Warren and others.
Regardless of the slightly tongue-in-cheek term, he’s become a huge hit around the world and landing him is still a big coup for the venue that has already welcomed similarly massive pop contemporaries like Swims, Sabrina Carpenter, Olivia Rodrigo and more.
In case you’re wondering just how big a deal he is over in the States, even this early in his career, his domestic headline dates sold out in seconds, quite literally…
The last time he visited Co-op Live was to perform at the most recent MTV EMAs
Benson Boone is coming to Manchester on Monday, 27 October and will be playing just two other British venues: The O2 in London (two nights) and the Utilita Arena in Birmingham.
Safe to say you don’t want to miss this one if you like soaring vocals and lots of flipping.
General admission tickets go live at 10am on Thursday, 5 June, but Co-op Members can gain access via the arena’s official pre-sale window from the same time on Tuesday (3 Jun).
Emily Sergeant -
1st September 2023 
