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Hilarious new data reveals top 15 names of ‘biggest complainers’ who leave the most one-star reviews

Trustpilot's firing shots.

Emily Sergeant Emily Sergeant - 1st September 2023

Some hilarious new data has revealed the names of the people who are the “biggest complainers” and most likely to leave one-star reviews.

And it’s one of the UK’s most enduringly-popular names that’s taken the top spot.

Finding itself either at the top, or generally floating around the top of the popularity charts ever since UK name data began being collated, ‘John’ has been revealed as the name of the biggest customer service keyboard critic, according to Trustpilot.

In an era where online opinion now helps guide what we buy and where we buy from, Trustpilot has decided to analyse its platform of over 213 million reviews to reveal who are the nation’s “loudest complainers” and most frequent one-star reviewers – with the top 10 being made up of names typically given to men.

‘John’ tops the list, with people named this having left 8,648 one-star reviews since the platform first launched all the way back in 2007.

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Hilarious new data reveals top 15 names of ‘biggest complainers’ leaving one-star reviews / Credit: Pinterest

‘David’ and ‘Michael’ are the second and third biggest complainers, with 7,370 and 6,530 one-star reviews apiece, while ‘Chris’, ‘James’, ‘Paul’, ‘Robert’, and ‘Mark’ are just a handful of the other names claiming places in the not-so-coveted top 10.

When it comes to traditionally-female names, it’s beyond the top 10 where you’ll find these.

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‘Lisa’ is the most prolific traditionally-female name on the top 15 list, claiming the 11th spot, with ‘Sarah’ following closely behind at number 12.

Top 15 names of one-star reviewers

  1. John
  2. David
  3. Michael
  4. Chris
  5. James
  6. Mike
  7. Mark
  8. Robert
  9. Alex
  10. Paul
  11. Lisa
  12. Sarah
  13. Steve
  14. Sam
  15. Daniel

The industries and categories of Electronics & Technology, Business Services, Money & Insurance, and Shopping & Fashion, are the places where the name ‘John’ most-frequently leaves a critical review, according to Trustpilot, whereas people named ‘Lisa’ are the biggest complainers within the Beauty & Wellbeing category.

‘John’ has topped the list as the leaver of the most one-star reviews / Credit: Unsplash

“Despite 73% of consumer feedback about businesses being positive, 14% still give a one-star review of their experience with businesses on our platform,” explains Carolyn Jameson, who is the Chief Consumer & Trust Officer at Trustpilot.

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“Consumers don’t expect businesses to be perfect, but they do want them to care and to make them feel valued and listened to.”

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To finish on a slightly more positive note, Trustpilot revealed the traditionally-female name ‘Mary’ was the one to leave the most five-star reviews.

Let’s all be more Mary.

Featured Image – Charles Deluvio (via Unsplash)

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This Manchester hotel has a Bonfire Night ‘escape’ package for pets to help keep them calm

Emily Sergeant Emily Sergeant

One of Manchester’s most luxurious hotels is transforming into the ultimate pet refuge again over the firework season.

Bonfire Night is loved across the UK for the spectacular firework displays and all the festive-themed activities that go along with it, but the November annual event isn’t so fun for our four-legged friends, as fireworks can be frightening to pets due to loud bangs, flashing lights, and the unpleasant strong smell of spent explosives.

With multiple bangs occurring from numerous displays too, pets are rarely able to pinpoint where the booming explosions are coming from, only making it more terrifying for them.

This is why, after becoming a huge success following its launch last year, Kimpton Clocktower Hotel in the heart of the city centre has brought back its special ‘Bonfire Night Escape’ escape package, turning the already pet-friendly hotel into a firework-free sanctuary.

The hotel‘s year-round ‘PAWfect Stay’ package includes any dog staying at no extra cost, plus a pet tuckbox, a guide to the best dog-friendly places in the city, and a toy waiting for them in the room, but this fireworks season, pet owners will also get a luxury hamper including Pet Remedy’s ‘Party Season Survival Kit’

The kit comes together with a range of fast-acting products to help immediately in stressful situations such as fireworks, and includes calming spray, a plug diffuser, and some calming wipes too.

On top of that, dog owners can also take advantage of the hotel’s Music Concierge service, which allows guests to request a record player and vinyls to be placed in the room ahead of check in – with lots of classical and relaxing music records available to distract anxious pets from the noise of Bonfire Night celebrations.

Kimpton Clocktower Hotel has a Bonfire Night ‘escape’ package to help keep pets calm / Credit: Elisha Terada (via Unsplash)

The award-winning The Refuge Bar and Restaurant inside the hotel also offers a menu of carefully-curated dog treats throughout the week, as well as doggy Sunday roasts all Sunday.

David Lockhart, who is the General Manager at Kimpton Clocktower Hotel, said he likes to think of the hotel as a “home-away-from-home for our guests”.

“Our top priority is making sure everyone is feeling safe and comfortable,” he added. “We can’t wait to welcome our November guests and help them care for their four-legged family members, giving them everything they need.”

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The Bonfire Night Escape package at Kimpton Clocktower Hotel is available to book from Friday 1 November, subject to availability, and you can request the package via the hotel concierge or by emailing [email protected] to book.

Find out more here.

Featured Image – Jody Hartley (via Supplied)

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Scissor Sisters confirm reunion after more than a decade ahead of massive Manchester gig

Danny Jones Danny Jones Scissor Sisters are back UK reunion shows Manchester tickets

Still a firm cult favourite from the 2000s, Scissor Sisters are officially back and are bringing a special reunion tour to Manchester and the UK and Ireland at large.

The American outfit were one of the biggest and most well-known pop groups on this side of the Atlantic during their heyday, notching three BRIT Awards and two number-one albums.

Starting out in New York, like many bands in an oversaturated music market, they ended up proving to be much more popular here in Britain than they ever did in the US, not to mention becoming real icons among the LGBTQ+ community.

And now, over a decade later, the Scissor Sisters are set to repay the likes of Manchester, Leeds, London and more with a series of comeback shows, including one at Co-op Live arena – a gig which the venue has already teased earlier this week.

Confirming the reunion on social media on Thursday, 10 October, the band said: “Exciting news, for the first time in over a decade, we will come together again, live next May across the UK and Ireland.

“And for the first time ever, our debut album Scissor Sisters will be performed in full in celebration of its 20th anniversary – alongside all the other Scissor hits from along the way… See you very soon. Jake, Babydaddy, Del.”

Long-time fans were quick to notice that there was no mention of fellow founding member Ana Matronic nor former drummer Randy Real; the band themselves told BBC that the current lineup following their indefinite hiatus is by no means a way of replacing anyone but does give them a chance “to get some people on stage and ask some friends to do fun things.”

Frontman Shears’ 2023 Cabaret co-star, Rebecca Lucy Taylor, was also teased with a possible appearance on the Scissor Sisters reunion tour. Either way, they’ve promised a “little bit of chaos, anarchy” and an “‘anything can happen’ energy again.”

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It’s been 12 whole years since we last saw them out on the road, so it’s only fitting that they give us a dozen UK/IE dates, starting at Nottingham’s Motorpoint Arena before bringing the comeback party down the home stretch in Dublin.

Scissor Sisters are set to stun the Manchester crowd with their Co-op Live debut on Wednesday, 21 May 2025, with special guest support from Alison Goldfrapp of the iconic electronic music duo, and we truly really can’t wait to roll back the years with them.

Pre-sale goes live on Wednesday, 6 November at 10am which you can access via their website and general admission tickets will be available from the same time the following Friday, 8 November.

You can get ready to grab yours HERE.

We can’t wait to hear all the favourites – ‘Filthy/Gorgeous’, ‘I Don’t Feel Like Dancin”, ‘Take Your Mama’ and more – but, until then, the announcements coming out of Manchester’s biggest new music venue just don’t stop…

Pet Shop Boys named amongst latest wave of unreal acts set to play MTV EMAs at Co-op Live

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Featured Images — Press Image (supplied)

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