A Greater Manchester takeaway owner has expressed his frustration after being urged to refund customers for a series of “suspicious” requests on a delivery platform.
Hassan Habib, the owner of Lucky’s in Oldham, told the Manchester Evening News he can no longer afford to use Just East – with customer complaints costing him “hundreds of pounds” each month.
Mr Habib said that a “loophole” in the platform’s refund system has forced him to give back money to customers – including one incident where the buyer said their ice cream was “too cold”.
He told the MEN: “We can see how many orders someone’s made on Just Eat or with us and I’ve seen someone who’s ordered food from us and they’ve never placed an order on Just Eat before.
“They ordered four milkshakes, a cheesecake, and an ice cream and 45 minutes later they put in a refund request because the food was cold.
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“That’s just one of the many examples – they just order food, put down ‘X, Y, Z’ is wrong with it, do a refund and leave us to the costs.
“I fully understand that things go wrong, sometimes we make mistakes, we miss items or send the wrong item out, but we make it up to the customers whether it’s with a replacement item or a fully entitled refund.
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“But now some really bad, evil people are taking advantage of this loophole and it’s left us in a really bad position.”
Just Eat has said the company would communicate with Mr Habib regarding the claims.
A spokesperson for the firm stated: “Just Eat is only successful if our restaurant partners are successful and we have a track record of helping restaurants prosper.
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“The recent measures we’ve put in place are in line with industry standards and are to ensure an even fairer refunds process for all, such as increasing the time for restaurants to raise any disputes.
“Restaurant partners are always refunded in full when we find any fraudulent activity taking place.
“We’re keen to maintain an open dialogue with the restaurants on our platform and continue to review our policies and processes in this space to support both customers and restaurants alike.”
Image: Wikimedia Commons
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Gig review | Catfish at Heaton Park, Manchester – are the Bottlemen properly back?
Danny Jones
10 months on from their last gig and more than a year since they officially ended their hiatus, Catfish and the Bottlemen finally returned to Manchester for a sold-out show at Heaton Park, and while the reviews online have been mixed, we had a blast heading back to the fields again.
Making their Manc comeback just hours before this year’s Parklife Festival got underway, the beloved Welsh band had stirred lots of worry leading up to the day itself and, in truth, even in the moments leading up to (and after) their stage time.
Apart from their huge headline slot at Reading and Leeds, 2024 was the year of cancellations and controversy, so their fans had plenty of reason to be concerned. Nevertheless, we had faith and kept our spirits high, especially with the weather holding out.
Local legends and indie rock veterans James certainly helped on that front, delighting both die-hards watching from up on the hill and younger gig-goers who may have only heard a few of the big hits like ‘Sit Down’ – though they certainly didn’t heed that message, there was merely jumping up and down.
Some great computer-generated imagery backdropped the set.We watched this thing like a hawk.You can read our recent interview with them HERE. (Credit: Audio North)
Once the main support act had wrapped up their pretty perfectly timed set, we’ll admit, standing on that grass felt like an eternity, especially considering Catfish had us waiting an extra 15 minutes beyond their expected arrival at Heaton Park.
You could call it fashionably late, but in this case, it saw several people around us uttering, ‘they’re not coming on any time soon’, and some even beginning to walk off.
However, they did eventually arrive just over a quarter of an hour past schedule, and the eruption of cheers from the crowd and a fair few screams from those nearest the barrier signalled what summed up the entire night: we were just so happy to have them back.
We’ve heard people debating the sound quality and taking issue with parts of Van’s performance, but we’ll just leave this here and let you decide for yourselves:
One thing’s for sure: the energy was immaculate from start to finish.
From kicking things off with ‘Longshot’ for a limb-worthy intro, to hearing a fully acoustic version of ‘Hourglass’ as the lead singer stood alone on the dramatically lit main stage, soon to be followed up by a plethora of Parklife acts, we’d wager you they’ll remain a tough act to follow all weekend.
Other highlights included an entire park’s worth of people belting every word to ‘Kathleen’, ‘Fallout’, ‘Pacifier’ and pretty much every track they played, as well Van having the crowd repeat the chorus of ‘Cocoon’ as he hung up his guitar from the stand to deliver an ice-old mic drop.
We would’ve loved to hear a fuller set filled with the extended live versions of ‘Oxygen’, ‘Heathrow’ and ‘Glasgow’ too, especially given how many sections of pure instrumentation felt like they were going to transition into another track, but you can’t have everything, I guess.
Inflatable crocodiles and cracking flagsCredit: The Manc GroupEyes and arms wide openWe’re here to urge you not to be drawn in by TikTok reviews – as far as we’re concerned, Catfish were made to headline Heaton Park.
Sure, there might have been a few minor fluffed vocal notes and slightly over-lengthy solos here and there, but after all, it’s a rock show: we want a bit of mess.
The same goes for Van McCann himself, too; we worry that people are starting to forget what a proper rockstar is, and we’re not talking about contriving some kind of Hollywood lifestyle, but certainly getting lost in the music and trashing your guitar so hard that your face is draped in nothing but hair and sweat? Absolutely.
All in all, we think Catfish and the Bottlemen‘s massive outdoor show at Manchester’s Heaton Park and de facto ‘comeback after the last comeback’ was a triumph and even when they’re not absolutely 10/10, they’re still bloody good value live.
As for the question of ‘are they back?’ We think so and certainly hope that ‘Showtime’ wasn’t just released as a way of signalling fans to come along for one last ride before the final curtain call.
We rediscovered an old Boddingtons advert and now we’re gasping for ‘the cream of Manchester’
Danny Jones
If you’re from Greater Manchester, the name Boddingtons likely needs no introduction, but if you’re new to the area or part of the generation that’s young enough to have never clocked the legendary logo before, the ‘Cream of Manchester’ was known for making a good advert or two.
Answers on a postcard? Yes, we of course are referring to the classic ice cream van ad that featured a young Melanie Sykes serving an ice-cold pint of Boddingtons to a thirsty athlete, played by former EastEnders actor Ken George.
In fact, the recognisable TV presenter and British household name went on to feature in a few of them, including a contemporary recreation back in 2017, but it isn’t any of her appearances that recently re-captured our attention.
The old ‘Boddies’ ad that we stumbled across in 2025, more than 30 years on from when it originally aired, is the Gondola/’Just One Cornetto’ spoof filmed right here in the city centre along Manchester’s famous canal network.
Circa 1993. Recognise where it is?
Just as beautiful as Venice, if you ask us – and that’s just the pint…
As you can see, not only did the once beloved Boddingtons advert capture a glimpse of the River Irwell near the old Granada Studios and how Manchester’s waterways used to look back in the day, but it was also a pretty modern, ironic take for the time.
Inspired by arguably one of the most famous ads of all time, the Boddies marketing team and director Jeff Stark didn’t just imitate or poke fun at Wall’s Cornetto ice cream: they played on the genuine nickname and imagery drummed up by locals who drank it week in, week out.
The famous frothy white head and the ‘do you want a Flake with that?’ is the kind of joke you still hear to this day when someone overdoes it with a Guinness, but turning the glass into a golden ice cream was a bit of genius.
In fact, the old Boddies ad even helped launch the career of stingy ‘Gladys Althorpe’ herself, Anna Chancellor, who went on to appear in What A Girl Wants, Four Weddings and a Funeral, The Hitchhiker’s Guide to the Galaxy and many more.
She and Sykes weren’t the only ones either; another admittedly sexually-charged campaign released roughly a year later featured another familiar face in Sarah Parish (Doctor Who, Trollied, The Wedding Date) – again, always ending with a stereotypically Manc, if not at least Northern, punchline.
It was smash hits like these that saw Boddingtons dubbed not only Manchester’s most famous beverage but ‘the Cream of Marketing‘ for a time as well.
The beer may not be as prominent as it once was, but its legacy as part of classic UK telly is up there with R Whites Lemonade, Dairy Milk, Compare The Meerkat, and so many more.
You can see a super-cut compilation of some of their retro ads HERE.
Oh yeah, and if watching all this has made you get a thirst on like it did us, you’ll be glad to hear that while it may be difficult to locate these days, there are still a few places you can find a pint of Boddies in and around the area.
The Manc -
10th December 2021 
