Manchester Airport has issued a statement apologising for delays after passengers claim they were left waiting for “hours” just to check in.
It’s not been uncommon to see the UK’s third largest airport mentioned in headlines similar to this one over the past year or so.
The airport repeatedly drew criticism for its scenes of chaos for travellers this past summer – with extended delays, unplanned flight cancellations, and queues so long that many were required to turn up hours in advance and, even then, still ended up missing their flights in the most unfortunate cases.
But, despite the airport’s new CEO claiming “the big issues of earlier [last] year are behind us” in his first interview upon stepping into the role las July, passengers travelling through Manchester Airport yesterday said they were left waiting in “three-hour queues” just to check-in, and it was all due what the airport called an “an IT system outage”.
The airport explained in an initial statement that the IT outage was “affecting some of our processes”.
One passenger, John Gregory – who was due to fly from Manchester Airport to Dubai at 1:10pm – told ITV Granada that he experienced “painful” delays at baggage drop-off, and that, at one point, all passengers were told to check-in at the point where large objects usually go through, which he said made everything “extremely slow”
“We’ve been waiting three hours at the check-in,” Mr Gregory said at the time.
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“All bags are having to go through one bag inspection as the rest aren’t working. It’s painfully slow. There are lots of staff on the ground trying to get things through, but it’s absolutely rammed here now. It’s completely backed up.”
Another passenger told the MEN that they had been waiting for nearly two hours just for the plane to take off due to the IT outage causing baggage delays.
IT fault leaves Manchester Airport passengers waiting ‘hours’ to check in / Credit: Manchester Airport
Manchester Airport assured passengers facing complications and delays due to the IT outage yesterday that it was “doing all we can to ease congestion” within Terminal 1 to get travellers through the airport “as quickly as possible”, and said that its staff were “on hand to provide whatever assistance they can” to passengers in need.
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Passengers were also being advised to “check with their airline for up-to-date travel advice” throughout the day.
Shortly before 5pm, Manchester Airport then issued a statement confirming that “systems are all back up and running” and the airport is now “operating as normal” following the IT outage.
Millions of UK workers to get pay rises from today as National Living and Minimum Wage increases
Emily Sergeant
Millions of workers across the UK are set to begin receiving substantial pay rises from today.
After the Government announced back in November that it would take the recommendations made by the Low Pay Commission, and increase both the National Minimum Wage and National Living Wage, those changes have now come into force in a bid to ensure people on lower incomes are ‘properly rewarded’ for their work.
If you’re unfamiliar with the Low Pay Commission, it’s an independent body made up of employers, trade unions, and experts whose role is to advise the Government on the minimum wage.
As mentioned, the rate recommendations introduced today were agreed unanimously by the Commission.
This means that the living wage, for eligible workers who are aged 21 and over, has now risen by 4.1% from today to £12.71 an hour.
For a full-time worker, that means a pay increase of £900 a year.
Millions of workers in the UK are getting pay rises from today / Credit: John Kakuk (via Unsplash) | Pexels
The National Minimum Wage rate for workers aged 18 to 20-year-olds has also increased today by 8.5% to £10.85 an hour, and then for 16 to 17-year-olds, and those on apprenticeships, the rate has increased by 6% to £8 an hour.
“The recommendations we made last autumn sought to balance the need to protect the economy and labour market, whilst providing a real-terms increase for the lowest-paid members of society,” commented Baroness Philippa Stroud, who is Chair of the Low Pay Commission.
“A lot has changed since we gave our advice to the Government last autumn, and we are now beginning to gather evidence for recommendations later this year.
“The current economic uncertainty makes it essential that the Commission hears from those affected by the minimum wage and builds consensus for evidence-based recommendations.
Workers aged 21 and over are now legally entitled to the National Living Wage after the age threshold for the highest rate was lowered from 23 in 2024.
National Minimum Wage rates are available to workers aged 16 upwards.
Featured Image – Israel Andrade (via Unsplash)
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Delays on M60 continue after man dies falling from bridge near Trafford Centre
Daisy Jackson
A man has tragically died after falling from a bridge on the M60, near the Trafford Centre.
Police closed the motorway in both directions at around 10am this morning as they responded to the concern for welfare.
The man was on Barton Bridge on the M60, but tragically fell and passed away at the scene.
The motorway was shut anti-clockwise between junction 12 for the M602 and junction 10, and on the clockwise carriageway between junction 9 and 11, with a huge diversion in place.
Although the motorway has reopened as the afternoon has worn on, disruption is ‘likely’ to continue for several hours yet.
National Highways is reporting up to two miles of congestion on the M60 around Barton Bridge.
In a statement released earlier today, a GMP spokesperson said: “Officers are currently responding to a concern for welfare on Barton Bridge on the M60, reported at around 9:40am today (Tuesday 31 March).
“The M60 remains closed in both directions while emergency services are in attendance. Significant delays are expected and drivers are advised to avoid the area where possible.”
GMP later added: “Earlier today, officers responded to a concern for welfare on Barton Bridge on the M60. The man sadly fell from the bridge and passed away at the scene.
“The road remains closed while enquiries continue. Please avoid the area and plan alternative routes where possible as disruption is likely to continue for the rest of the day.”