A new study has revealed the most ‘unreliable’ train operators in Britain, and it’s pretty grim reading for us northerners.
That’s because, in what likely doesn’t come as that much of a shock to the millions of people who regularly travel by train across the country, Avanti West Coast has claimed the not-so-coveted top spot on the list compiled by travel deal site Tripplo.
We all know that public transport can be tricky to rely on, right?
But, in a bid to find out which train companies are considered to be the most unreliable of them all, the Tripplo team analysed data from the Office of Rail and Road between January 2021 and September 2023 to find the percentage of train journeys that were either cancelled, or delayed by 15 minutes or more, from different rail operators.
Coming out on top was Avanti – which runs the West Coast Main Line from Manchester to London – as it was found to have a massive 15.36% of its trains cancelled or delayed on average between the analysed time frame, and that works out to just over one in six trains not arriving when expected.
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Avanti West Coast has been revealed as Britain’s most ‘unreliable’ train operator / Credit: Avanti
These delays amounted to a staggering 1,289,833 minutes of delays, or in other words, passengers using Avanti services lost a total of 895 days of journey time because of delays.
The other North West representative on the list is TransPennine Express, which claimed seventh place within the top 10, and had an average of 9.29% of its services cancelled or delayed within the analysed timeframe.
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Other train operators appearing in the top 10 include Hull Trains, London North East Railway (LNER), Cross Country Rail, and Grand Central Rail.
Avanti being crowned Britain’s most unreliable comes after it was controversially awarded a long-term contract to operate the West Coast Main Line back in September of last year.
The train operator was found to have 15.36% of its trains cancelled or delayed on average / Credit: Network Rail
Before this, the company had previously been given until 1 April 2023 to continue running the route from London to Glasgow, but had been told that it needed to “drastically improve” its services if it was to stand any chance of having the contract extended further beyond that date, due to its chaotic past since taking over from Virgin in December 2019.
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Despite many customers continuing to voice discontent with level of services during this time, the Department for Transport (DfT) still went on to award Avanti another six-month contract extension from the start of April onwards, after it deemed “significant improvements had been made since October”.
Following DfT reviews, once again, Avanti’s long-term contract to operate the line was subsequently awarded in mid-September 2023.
Featured Image – Avanti
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You can now have a private tour of Manchester Christmas Markets
Thomas Melia
Every year, Manchester Christmas Markets hosts its almost two-month long residency on the frosty streets of our lively city, but now you can enjoy the cute huts with an unbeatable luxury experience.
Travel agency, Viator, who are directly connected to TripAdvisor, have launched a one on one guided tour of Manchester and its stunning Manchester Christmas Marketsin all their glory.
This private tour of the festivities occurring in the city will last two hours and for the whole duration of your time, a city host will be on hand to offer undivided attention, catering to your every need.
A makeshift itinerary is already awaiting guests and can be tailored according to the individual taking the tour, everything is catered to your preferences.
Anyone who books onto the tour also receives a complimentary hot chocolate and that’s sweetened the deal for me, I’m sold.
How can you go wrong with these incredible options at Manchester Christmas Markets?You can recreate your very own gigantic cheese pull and your local host can snap a piccie.Scrumptious selection of food available as you venture through Manchester Christmas Markets in style.
There’s also the chance to keep your hands toasty with a free cup of mulled wine or a soft-drink for those who aren’t interested in the warm alcoholic beverage.
Manchester Christmas Markets are a phenomenal day or night-out regardless so this latest personalised opportunity will take your festive fantasies to a whole new level.
This private tour provides a one-of-a-kind exclusive treatment making your stroll down Manchester Cathedral, Exchange Square and Manchester Town Hall that little bit more special.
These tours are a great chance to immerse yourself in one of Manchester’s many selling points as you can choose to focus your time around art and culture, fashion, architecture or our personal favourite – food.
This exclusive tour package which highlights the best of Manchester Christmas Markets is definitely a present in itself with tickets costing a hefty sum of £100.
If you want to visit Manchester Christmas Markets while also living the high life with a private tour, ‘Christmas In Manchester: Private Experience With A City Host’ is running all the way until the huts shut shop on 22 December and tickets can be found here.
A Christmas train in Wigan has been delivering donated toys galore
Thomas Melia
Yuletide wishes have come true as a donation of toys and goodies have been delivered via a Christmas train in Wigan, right in time for the big day.
The Amazon toy train, which is a new initiative running this festive season, is dropping off presents from now right up until Christmas day itself.
Already visiting Wigan earlier this month, the locomotive has its sites set on three more stops including London, Swansea and Scotland as it makes its journey across three nations.
In partnership with Multibank’s Brick-by-Brick project, the train hopes to provide and offer gifts to families in need across the UK with Wigan marking the closest stop off in Greater Manchester.
Credit: Lee Boswell (supplied)
All the toys that are being transported across the country in this Amazon-fronted train are featured on the company’s ‘Top Ten Toys 2024’ list.
Hatchimals, Screamerz and Taco Cat Goat Cheese Pizza were some of the exciting gifts found on the Christmas train in Wigan at the start of this month.
This lighthearted and fun-filled Christmas-themed project is kitted out with toys from top brands like Play-Doh and the brickmasters themselves, LEGO Star Wars.
So far, Multibank has helped over 400,000 families and provided three million essential items across their operations in England, Scotland and Wales since launching in 2022.
This collaborative local project doesn’t just operate at Christmastime either: Brick-to-Brick Multibank run all year round collecting surplus business requirements like furniture, hot water bottles and hygiene products to be used by those less fortunate.
The Christmas train in Wigan filled with Amazon’s top toys.The Wigan toy train features some well known brands.Credit: Supplied
This roster of children’s favourite companions and interactive games is inspired by the consumers themselves. Every toy is related to or the exact match of what Amazon customers have been searching for the most. A real Christmas list come true.
The list of the top toys isn’t extortionate either, offering customers some affordable and still as fascinating options with prices starting from £9.99.
Even old-school classics like Play-Doh have a spot on this wish list. This poses the really big question: where’s the adult version?
You may have finished your Christmas shopping not too long ago or might still be looking for inspiration, browse the top-ranked teddies and more HERE.
Emily Sergeant -
4th April 2024 
