A Burnley plumber known for providing free services to the elderly and vulnerable in his community has been forced to put his help on hold.
James Anderson, the owner of DEPHER – a company providing emergency plumbing and heating services to the elderly, disabled, and vulnerable for free of charge – has this week been announced the company is to suspend its services for the time being.
James has spoken out about the reason he’s been forced into making this disappointing decision.
DEPHER was originally set up back in 2017 by the Burnley native after his son sadly died at just 16-weeks-old, and he made promise to him that he would “be a better man” – and while his original aim was to provide free heating and plumbing services to those in need, the company has since gone from strength to strength, and James and the team lend a hand with almost anything.
Staff get around 400 emails every day from people asking for help, and in almost six years since being set up, the company has been able to assist more than half a million people across Lancashire, the North West, and the rest of the country.
ADVERTISEMENT
Burnley plumber who helps elderly and vulnerable for free forced to suspend services over costs / Credit: The Manc Group
But while the services are provided for free to those in need, it of course comes at a cost for James and the DEPHER team.
And it’s the rising cost of living crisis that has proved to be the current roadblock for the company.
ADVERTISEMENT
James says that a “massive increase in demand” for their services as households nationwide grapple with finances has meant the company is running out of money each week.
Addressing the need to suspend services, James explained in a statement: “DEPHER will unfortunately have to postpone all requests for help with food, gas, and electricity. Due to a massive increase in demand, we are running out of funds very quickly every week.
“We will restart the initiative as soon as we find more support [but] we need to balance the outgoings for people who need our plumbing, heating boilers, and funeral support.
ADVERTISEMENT
“We cannot use everything on just food, gas, and electricity. We have a responsibility to a wide range of people around the UK.
As a community interest company, DEPHER relies largely on donations – with legendary actor Hugh Grant grabbing headlines for being a regular donor – which is why James is now appealing to the public for financial support as he “works hard to reinstall the initiative” as soon as possible.
Peter Kay announces four intimate charity shows in Greater Manchester – but only for these postcodes
Emily Sergeant
Peter Kay has just announced four intimate shows to raise money for a very worthy cause… but you can only get tickets if you live in these particular postcodes.
Comedy legend Peter Kay is set to return home to the Bolton Albert Halls for four very special hometown shows in this summer, marking his first performances at the venue more than two decades.
Taking to the very stage where he recorded the UK’s biggest-selling stand-up DVD, it’s set to be a proper nostalgic homecoming for one of Britain’s most beloved comedians.
The summer shows – which are taking place from 9 – 11 July 2026, even including a matinee performance – this is a rare chance for local fans to be part of something incredibly special, with all funds raised going to Bolton Hospice.
But, there’s a bit of a catch… you’ll only be able to get tickets if you live in Bolton (and some parts of Bury), as it’s strictly limited to BL postcodes.
Peter Kay Live at the Bolton Albert Halls – 2026 Dates
Thursday 9 July (Evening)
Friday 10 July (Evening)
Saturday 11 July (Matinee)
Saturday 11 July (Evening)
Tickets officially go on sale Friday 24 April at 10am, and you can get your hands on them here.
Featured Image – Supplied
News
Seven in 10 NHS workers think the health service is ‘poorly prepared’ for another pandemic
Emily Sergeant
A new survey has revealed that seven in 10 NHS workers believe the health service is ‘poorly prepared’ for another pandemic if one should arise.
After the recent meningitis B outbreak in Kent last month raised the conversation of mass contagion once again, of course following the COVID-19 pandemic, a new YouGov survey of more than 1,000 NHS workers has now uncovered how well prepared staff in the health service think it is for another global pandemic.
The results show that 69% of staff surveyed think the health service is ‘poorly prepared’ for another pandemic, and to make matters worse, 26% of those even say it’s ‘very poorly’ prepared.
Only one in five (22%) think the NHS is could properly handle another pandemic, but statistically, YouGov claims none of those surveyed said it’s ‘very well’ prepared.
Seven in 10 NHS workers think the health service is ‘poorly prepared’ for another pandemic / Credit: Pxhere | Rawpixel
When workers were asked how the NHS’s level of preparedness now compares to prior to the COVID-19 pandemic, 41% did concede that they think it is better prepared now than 2020, however 37% admitted they think it’s no better prepared.
16% actively think it’s less well-prepared now than it was prior to 2020.
This marked a new era of ‘transparency’ and ‘accountability’ in the NHS, with the league tables delivering on the Government’s promise to drive up standards, tackle variation in care, and ensure people get the high-quality service they rightly expect.
Every trust in England – from urgent and emergency care, through to elective operations and mental health services – will now be ranked quarterly against ‘clear and consistent’ standards.
Emily Sergeant -
16th February 2023 
