A family from Stockport have described the scenes at Tenerife airport following a massive air traffic control failure, which left them sleeping on military-style camp beds INSIDE the airport.
Thousands of Brits have seen their journeys cancelled and are still waiting for new flights home following a network-wide technical issue that put the UK’s entire air traffic control system offline on Monday.
The National Air Traffic Services warned that the disruption “could last days” — and, for now, that certainly looks to be the case.
Stricken passengers and airlines have been left scrambling to find hotel accommodation for those affected by the travel chaos.
That’s included sleeping in hotel lobbies and in airport lounges, including the scenes seen at Tenerife Airport, where tired, hungry and frustrated would-be fliers were temporarily housed along rows of military-style camp beds, as terminals have been turned into temporary bedrooms and living spaces.
Sight like this are fairly common at most airports.This one is less so.People are sleeping on benches, floors and even military camp beds at airports like Tenerife TFS. (Credit: Bruno Sanchez-Andrade Nuño/Natalie Wood)
Stockport local Natalie and her family were set to travel home from a holiday in Tenerife and arrive back at Manchester Airport in the early hours of Monday 28 August. However, after hearing about all the travel drama at the reception of their hotel, they later received an email from easyJet informing them that their flight had been cancelled.
“We booked direct with easyJet but there was no communication directly to us, we just received the email saying the flight has been cancelled and there was no holiday rep [to help] and no one who spoke English for us to communicate with,” she explains.
“We tried to call customer service but got cut off, so we were left unsure even if the coach scheduled to take us back to the airport was going to pick us up.”
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Thankfully, their coach did arrive, but after apparently queuing for 45 minutes to board and arriving at the airport, they were then told by an easyJet employee to go back to the hotel whilst they waited to be assigned to a new flight.
“It was at our expense as they stated there were rooms available but when we returned there wasn’t any and when we asked for food vouchers, they said we weren’t allowed and were then told by easyJet to get on our transfers.”
Natalie went on to explain how they had to settle for sitting on the airport floor and how her daughter had to re-wear dirty clothes from the holiday after all the travelling back and forth. Even after the medics arrived with the camp beds, along with some blankets, fruit and water, they obviously prioritised children, the elderly and people with disabilities first.
Fortunately, there were just enough beds for her and her family to use, but with Natalie and her family facing being in Tenerife until the next flight on Friday, it’s not the most comfortable of circumstances.
So like so many others in the same boat, the family have had to make alternative arrangements.
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“We have had to lend money from family to get us a BnB till Friday and a car rental because our flight lands us in Edinburgh and we’ve still heard no news from easyJet,” she said.
Sadly, their story is just one of countless Brits stuck abroad and those who were scheduled to fly out from the likes of Manchester and other airports are now heading home and simply looking to cancel bookings and get their money back.
The Manc has approached easyJet for a comment.
The airline has been sending some ‘rescue flights’ to various locations across Europe and said in an update that they have been “providing customers with assistance and hotel accommodation and advising anyone who has needed to make their own hotel or alternative travel arrangements that they will be reimbursed.”
At present, they are running a total of “five repatriation flights” from Palma, Faro, Tenerife, Enfidha and Rhodes to London Gatwick this week and have said, “We are also operating larger aircraft on key routes including Faro, Ibiza, Dalaman and Tenerife to provide some additional 700 seats this week.” Meanwhile, the press surrounding our local airport has gone from bad to worse in the last 24 hours or so…
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Pretty grim reading for Greater Manchester holidaymakers for the second year running. 😬✈️https://t.co/J16EMibOQJ
Council calls on Manchester public to help bring hundreds of empty homes back into use
Emily Sergeant
Residents across Manchester are being called on to help bring hundreds of empty homes across the region back into use.
Since the beginning of this year, a major review has been underway around the city’s draft strategy for bringing empty homes back into use to help meet demand for affordable homes across the city, while also improving communities by tackling empty homes that can blight an area… but now, Manchester City Council needs your help.
Following a major public consultation, the Council is now acting on feedback to accelerate plans to bring as many long-term empty homes back into active use as possible.
Although the number of long-term empty homes in Manchester is near a historic low, with the Council having managed to reduce the number by more than half since 2013, there is still more work to be done.
“Every void property is a missed opportunity to provide a family a place to live, reduce homelessness, and lessen the burden on temporary accommodation,” the Council said in a statement.
The Council is calling on the Manchester public to help bring hundreds of empty homes back into use / Credit: Benjamin Elliott (via Unsplash)
So, how can residents help then? What do you need to do if you spot an empty home on a street nearby?
Well, the easiest way to report an empty home is to report the issue online here, or by emailing [email protected]. And then once that’s done, a team of dedicated empty homes officers will take up the case to find out who owns the property and work with the owner on a plan to bring the home back into use.
The vast number of empty homes are privately owned with complex histories, and there are some cases where an owner may have passed away.
While working collaboratively with housing providers, voluntary organisations and public services are also a key element of detecting potentially empty or ‘problematic’ homes to repurpose them.
Officers can also support, where required, if a communication or language poses a barrier to resolving an empty home issue.
Tailored approaches to different communities – where empty homes impact neighbourhoods in different ways – are also being considered, according to the Council.
“To think, if we could bring all empty homes back into use, then we could provide more homes for those on the housing register and take pressure off the whole housing system,” explained Cllr Gavin White, who is Manchester City Council’s executive member for housing and development.
“The potential of making empty homes a thing of the past is huge for Manchester families looking for a place to call home – and a significant part of tackling the housing crisis.”
Featured Image – Wikimedia Commons
News
Urgent travel warning issued ahead of one of Manchester’s busiest event weekends of the year
Emily Sergeant
Greater Manchester is gearing up for what is set to be one of the busiest weekends of the year.
Manchester‘s biggest music festival, Parklife, returns to Heaton Park this weekend (Saturday 20 and Sunday 21 June), with tens of thousands of people expected to make the journey to see headliners Calvin Harris, Sammy Virji, Skepta, and Zara Larsson, as well as many other well-known music names… but that’s not all.
Over at the Etihad Stadium, Take That are set to perform a series of shows across the weekend, while the Etihad Campus will also host the Women’s Netball Final at Co-op Live from 3pm on Saturday afternoon.
The city will also welcome Lily Allen and the B52s across three nights at the AO Arena, and the Women’s Cricket World Cup will draw thousands to Emirates Old Trafford on 21 June, when South Africa take on India.
So, as you can see, we’ve got a jam-packed couple of days coming up.
📣 This weekend is expected to be one of the busiest in Manchester, with multiple events taking place across the city.
🚗 Public transport, roads and venues are likely to be extremely busy.
🕛 If you’re travelling anywhere this weekend, please plan ahead and allow extra time… pic.twitter.com/iqtmlSpAOR
In fact, it’s estimated that more than a quarter of a million people are expected to be travelling to the various events over the weekend, and of course, this means the roads and public transport will be significantly busier than usual.
Whether you’re one of the many fans or just making a regular journey, Transport for Greater Manchester (TfGM) is advising everyone to ‘plan ahead’, allow extra time for their journey, and avoid the busiest areas and times.
To prepare for the increase in travel, TfGM has confirmed that there will be more trams serving event venues, alongside extended tram operating times, to ensure everyone gets home safely.
For travel to and from Parklife, the specific Parklife travel ticket – which will be available on the Bee Network app – is valid on trams and buses across Greater Manchester, and this includes relevant shuttle buses operating to and from the city centre.
An urgent travel warning has been issued ahead of one of Manchester’s busiest event weekends of the year / Credit: Steve Turvey (Supplied) | TfGM
Throughout the weekend, extra staff and TravelSafe Support Officers will be out and about across the transport network to help passengers, and TfGM will be working closely with police and other partners to manage roads and the transport network around the clock.
“We’re expecting it to be very busy across the network, with more than a quarter of a million fans travelling to various sports and music events,” commented Danny Vaughn, who is the Chief Network Officer at TfGM.
“We will have as many staff as possible on the network, running as many services as we can to ensure that the Bee Network is here to help you get where you need to go.
“So, for everyone looking to get out and about, please plan ahead, check the Bee Network app for updates and have a safe journey.”
A dedicated travel page for this weekend’s event has been set up, so you can find out everything you need to know and get live updates on the Bee Network website here.
Danny Jones -
30th August 2023 
