Over 100,000 sign pensioner’s petition to bring back tills at Tesco
69 year old Pat McCarthy says her local Tesco has ''inaccessible self-service tills with no staff', leaving some shoppers waiting over 30 minutes to be served
A regular shopper at Tesco is pleading with the supermarket giant to “stop replacing people with machines”, and has even launched a petition to take them on.
Pat McCarthy, aged 69, started the petition after she struggled to use the self-checkout tills at her local big Tesco supermarket.
Stating “you can’t speak to a machine”, she’s now calling on the company to reintroduce more staffed checkouts – and it seems the nation is on her side.
The petition has already hit over 100,000 signatures – 102,222 at the time of writing – and looks set to soon become one of the most-signed petitions on Change.org.
In it, Pat makes several well-put arguments for the return of more staff, explaining that at her local Tesco, and “probably all over the country, Tesco is bringing in new self-service and sort-it-yourself card only till machines. They make up 3/4 of the tills now.
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“These new tills are not accessible for people who don’t have credit cards and can only use cash or those with little confidence to use these self-service card-only tills – myself included.
“As an older woman, I can’t lift anything heavy, and that goes for many disabled people.”
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She continues: “People such as carers, older people, disabled people with mobility problems or lifting problems have to queue waiting for more than 30 minutes.
“I couldn’t lift the windscreen wash the other day in Tesco because it was so heavy and some men were lovely to help and had to put it in my car for me.
“If they weren’t around and my daughter wasn’t with me, I would have been helpless.”
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On my last visit to Tesco’s we had a £170 shop. We were told to go to the self check out tills! We said unless you open the check out we were leaving all this right here and will never shop here again – they opened the tills #BringBackTescoStaff
Her petition also points out that the new self-service tills have “displaced mainly part-time women staff”, and echos something many older people miss – the bit of chit-chat you have with the staff as they’re scanning your items.
She explains: “I love chatting with the staff, albeit briefly, especially as l live on my own. Talking with human staff is important to me. Now that experience has been taken away from me.
It is not the first time that shoppers have pushed back against self-checkout tills. Back in 2015, Morrisons brought back staff at 1,000 “express” checkouts after learning 67% of their customers felt enxious using the self scanning tills.
The full petition reads: “My name is Pat, I am 69 years old, and retired but I am a volunteer helping disabled people with applying for Personal Independence Payment (PIP) forms and a Trustee of my local Disability Network.
“My local Tesco has inaccessible self-service tills with no staff which makes the shopping experience physically difficult and overwhelming.
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“At my local Tesco mega-store, and probably all over the country, Tesco is bringing in new self-service and sort-it-yourself card only till machines. They make up 3/4 of the tills now.
“These new tills are not accessible for people who don’t have credit cards and can only use cash or those with little confidence to use these self-service card-only tills – myself included.
“People such as carers, older people, disabled people with mobility problems or lifting problems have to queue waiting for more than 30 minutes.
“I couldn’t lift the windscreen wash the other day in Tesco because it was so heavy and some men were lovely to help and had to put it in my car for me. If they weren’t around and my daughter wasn’t with me, I would have been helpless.
“These new self-service card tills have displaced mainly part-time women staff.
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“I love chatting with the staff, albeit briefly, especially as l live on my own. Talking with human staff is important to me. Now that experience has been taken away from me.
“With these new replacement Self-service-card-only tills (SSCOT) you have to choose your shopping if you can find it, put it in the trolley, unpack it, load it onto the belt that is static, scan it (if the scanner works), shove it across onto a packing area, pay for it and then lift it off out of the packing area and then load it into your trolley. This is a physically taxing process. As an older woman, I can’t lift anything heavy, and that goes for many disabled people.
“I challenge Ken Murphy Chief Executive of Tesco to meet with me for a discussion to explain his ‘replace people with machines policy’. I want Ken Murphy to bring staff back to do check-outs on the till and not have a replace people with machines policy.
“If we lose, it means an erosion of a great shopping experience into a Tesco’s shopping nightmare.
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“Sign and share this petition to help people with physical difficulties to have a better shopping experience in Tesco by bringing back staff.”
A Tesco spokesperson said: “Our colleagues and the friendly service they provide are absolutely vital to our stores and will always be on hand to help our customers, whether they are checking out at one of our colleague-operated or self-service checkouts.”
If you’d like to sign the petition you can do so here.
Pep Guardiola signs new contract to stay at Manchester City until 2027
Danny Jones
Blues will be delighted to hear that Manchester City manager Pep Guardiola is staying after agreeing to sign a contract extension that will keep him at the club until at least 2027.
The Catalan coach and supremely talented tactician has won all there is to win with Man City and after completing not only a record-matching treble but making history by becoming the first English team to win four Premier League titles in a row, you could argue his Etihad project is well and truly completed.
Guardiola, who joined City back in 2016, has gradually been creeping towards the end of his most recent contract, leaving those slowly searching for his replacement and the fan base wondering what the future holds for their next chapter.
But it turns out they don’t have to worry about life after Pep for a little while longer, as the 53-year-old has now extended his stay for another two seasons. The blue moon that has loomed over Manchester for the best part of a decade isn’t going anywhere just yet.
The former Barcelona and Bayern Munich manager, who is comfortably one of the most decorated and celebrated coaches in football history, was due to leave the club at the end of the current campaign.
However, although his contract would have seen him depart by June of next summer, this new deal will now see him stay in post until the end of the 2026/27 campaign, which will see him surpass the 10-year mark and then some.
It’s the news all Blues have been waiting for and an announcement that will no doubt come as a huge relief given the immense success he has brought to East Manchester.
Despite waiting until now to seemingly decide his future, the man himself has actually been pretty clear on the matter, insisting that he “fell in love” with the club from the moment he got here and saying as far back as 2020 that “unless they [CFG] sack me, I will stay here.”
Speaking in an official statement, Guardiola said: “Manchester City means so much to me. This is my ninth season here; we have experienced so many amazing times together. I have a really special feeling for this football club. That is why I am so happy to be staying for another two more seasons.”
“Thank you to everyone for continuing to trust and support me – The Owner, The Chairman Khaldoon, Ferran, Txiki, the players and of course the fans… everyone connected to Manchester City. It has always been an honour, a pleasure and a privilege to be here.”
Man City fans will honour Pep with a banner which reads in Catalan, 'we want you to stay'…
"They'll have to bring me the bill. I will pay the bank. I don't want them to spend money for that reason. I feel in love since the first day I came here." 🥺
Better still, while the details of the agreement are yet to be fully detailed, it is thought that the new contract still includes an option to extend for an extra year, meaning we could be looking at Pep in Premier League dugouts even longer.
Should City go on to close the gap on current league leaders Liverpool, it would mean Guardiola would have overseen five title wins with the same team in a row: a feat only matched by very few in European football, most notably Juventus and Bayern Munich, the latter having managed 13 consecutive years.
Who knows if/when Guardiola will actually leave the Etihad Stadium for a new challenge, all we know is he changed modern football forever and has given Manchester – a city already spoilt in this respect – some of the most impressive football it’s ever seen.
All we do know is that the beautiful game’s passionate, bald, tiki-taka extraordinaire known simply as Pep is staying in 0161 for the time being and there are countless fans who are absolutely buzzing about it.
Tributes pour in for chairman of Manchester City’s ‘Cheadle Blues’ supporters club, Tommy Muir
Danny Jones
Tributes are pouring in following the death of Tommy Muir, the long-standing chairman of Manchester City’s ‘Cheadle Blues’ supporters club, at the age of 71.
News of Muir’s death broke on Thursday, 21 November, with countless Man City fans learning of his tragic passing online and proceeding to pay their respects.
The Cheadle Branch boss, lifelong supporter and well-known club figure is said to have died following a period of illness, with a member of the popular Bluemoon Forum claiming he suffered from the progressive disease pulmonary fibrosis for some time.
Numerous messages of sadness, love and support have been shared on social media already.
Sad to hear the news that Tommy Muir has died. A wonderful person who first helped me with my research decades ago. A dedicated MCFC fan. My thoughts are with his family and friends. https://t.co/8rLcL10N2Ipic.twitter.com/dkEmCSU1vl
Just heard a top blue Tommy Muir has passed away. Met Tommy years ago, he helped me out with tickets down the years, we shared a few laughs and pints. He gave me this plaque after he rescued it from Maine Road and is something I'll always treasure. RIP Tommy #trueblue 💙⚽ pic.twitter.com/jfbFLfZCKS
By all accounts, Muir will be remembered as a much-loved leader of City’s Cheadle Branch, as well as a generous character with a great sense of humour.
There are countless messages from people who know him from the local area or through helping sort spare tickets for matchdays and as the familiar face around Maine Road back in the day and on the bus to the Etihad Stadium for many years.
Tommy was also one of the official supporters group members who were treated to a visit by Man City themselves, naming him honorary Life Vice President of the Official Supporters Club and bringing the Treble trophies to his doorstep back in July 2023.
Muir, an ex-Royal Mail worker, also served as the landlord of The Kenilworth pub back in Cheadle, Stockport, where fans would regularly meet pre-match before heading to watch the game.
Local author and historian of Manchester sport, Gary James, wrote on Facebook: “I’ve just seen this news… Sad to hear the news that Tommy Muir has died. A wonderful person who first helped me with my research decades ago. A dedicated MCFC fan. My thoughts are with his family and friends.”
Speaking to The Manc, General Secretary of City’s Official Supporters Club, Kevin Parker told us: Tommy was a blue through and through and 100% committed to The Supporters Club at Cheadle and its members.
“I have known Tommy for over 30 years and no one deserved the recent success the club has had more than him. He will be greatly missed by all who knew him and fondly remembered. He will still be watching our wonderful club from the Blue Stands in the Sky telling anyone who disrespects his Club to ‘do one'”
Known to so many throughout the fan base, even supporters who never met him personally have been sharing their condolences on various platforms. Those who knew him well have nothing but heartwarming memories to share.
Fan forums like Bluemoon have been awash with people mourning Muir’s passing. One person told the story of meeting him at the age of 17 and following him when moved to The George and Dragon pub – another popular City haunt before games.
Another wrote: “I got to know Tommy when I joined the Cheadle Supporters branch. Tommy loved being branch secretary. He was absolutely dedicated to his position as branch secretary […] The branch meetings were serious affairs, getting through what had to be discussed, but in between was humour and laughter brought about by Tommy.
“Tommy had a huge sense of humour, and his one-liners were famous amongst the branch members, which would have everyone laughing throughout the meetings. The coach trips to the away games were never dull. They were always full of cheer, drinking, laughter, and City songs.”
“Keep on watching your beloved City from above. Rest in peace, Tommy.”
Losses like this within a fan base are always tough to take. Our thoughts go out to his family, friends, the Cheadle Branch and all the Blues whose lives he touched. RIP Tommy Muir.
Georgina Pellant -
18th May 2022 
