Over 100,000 sign pensioner’s petition to bring back tills at Tesco
69 year old Pat McCarthy says her local Tesco has ''inaccessible self-service tills with no staff', leaving some shoppers waiting over 30 minutes to be served
A regular shopper at Tesco is pleading with the supermarket giant to “stop replacing people with machines”, and has even launched a petition to take them on.
Pat McCarthy, aged 69, started the petition after she struggled to use the self-checkout tills at her local big Tesco supermarket.
Stating “you can’t speak to a machine”, she’s now calling on the company to reintroduce more staffed checkouts – and it seems the nation is on her side.
The petition has already hit over 100,000 signatures – 102,222 at the time of writing – and looks set to soon become one of the most-signed petitions on Change.org.
In it, Pat makes several well-put arguments for the return of more staff, explaining that at her local Tesco, and “probably all over the country, Tesco is bringing in new self-service and sort-it-yourself card only till machines. They make up 3/4 of the tills now.
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“These new tills are not accessible for people who don’t have credit cards and can only use cash or those with little confidence to use these self-service card-only tills – myself included.
“As an older woman, I can’t lift anything heavy, and that goes for many disabled people.”
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She continues: “People such as carers, older people, disabled people with mobility problems or lifting problems have to queue waiting for more than 30 minutes.
“I couldn’t lift the windscreen wash the other day in Tesco because it was so heavy and some men were lovely to help and had to put it in my car for me.
“If they weren’t around and my daughter wasn’t with me, I would have been helpless.”
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On my last visit to Tesco’s we had a £170 shop. We were told to go to the self check out tills! We said unless you open the check out we were leaving all this right here and will never shop here again – they opened the tills #BringBackTescoStaff
Her petition also points out that the new self-service tills have “displaced mainly part-time women staff”, and echos something many older people miss – the bit of chit-chat you have with the staff as they’re scanning your items.
She explains: “I love chatting with the staff, albeit briefly, especially as l live on my own. Talking with human staff is important to me. Now that experience has been taken away from me.
It is not the first time that shoppers have pushed back against self-checkout tills. Back in 2015, Morrisons brought back staff at 1,000 “express” checkouts after learning 67% of their customers felt enxious using the self scanning tills.
The full petition reads: “My name is Pat, I am 69 years old, and retired but I am a volunteer helping disabled people with applying for Personal Independence Payment (PIP) forms and a Trustee of my local Disability Network.
“My local Tesco has inaccessible self-service tills with no staff which makes the shopping experience physically difficult and overwhelming.
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“At my local Tesco mega-store, and probably all over the country, Tesco is bringing in new self-service and sort-it-yourself card only till machines. They make up 3/4 of the tills now.
“These new tills are not accessible for people who don’t have credit cards and can only use cash or those with little confidence to use these self-service card-only tills – myself included.
“People such as carers, older people, disabled people with mobility problems or lifting problems have to queue waiting for more than 30 minutes.
“I couldn’t lift the windscreen wash the other day in Tesco because it was so heavy and some men were lovely to help and had to put it in my car for me. If they weren’t around and my daughter wasn’t with me, I would have been helpless.
“These new self-service card tills have displaced mainly part-time women staff.
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“I love chatting with the staff, albeit briefly, especially as l live on my own. Talking with human staff is important to me. Now that experience has been taken away from me.
“With these new replacement Self-service-card-only tills (SSCOT) you have to choose your shopping if you can find it, put it in the trolley, unpack it, load it onto the belt that is static, scan it (if the scanner works), shove it across onto a packing area, pay for it and then lift it off out of the packing area and then load it into your trolley. This is a physically taxing process. As an older woman, I can’t lift anything heavy, and that goes for many disabled people.
“I challenge Ken Murphy Chief Executive of Tesco to meet with me for a discussion to explain his ‘replace people with machines policy’. I want Ken Murphy to bring staff back to do check-outs on the till and not have a replace people with machines policy.
“If we lose, it means an erosion of a great shopping experience into a Tesco’s shopping nightmare.
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“Sign and share this petition to help people with physical difficulties to have a better shopping experience in Tesco by bringing back staff.”
A Tesco spokesperson said: “Our colleagues and the friendly service they provide are absolutely vital to our stores and will always be on hand to help our customers, whether they are checking out at one of our colleague-operated or self-service checkouts.”
If you’d like to sign the petition you can do so here.
Fans are preparing to pay tribute to Mani from The Stone Roses ahead of his funeral service
Danny Jones
Stone Roses fans and Greater Manchester locals alike are getting ready to pay their respects to the late, great, Gary ‘Mani’ Mounfield, following his tragic passing last month.
As well as details surrounding his funeral being announced earlier this week, the iconic Manc musician’s cause of death has also finally been revealed.
While Hatton’s service featured a high-profile cortège which started all the way from his hometown of Hyde, past multiple landmarks and ending at the Etihad Stadium, those local to Mani’s family home on the edge of Stockport are also being welcomed to help send him off.
It's the funeral of Mani of the Stone Roses on the 22nd. He lived locally. This poster is asking people to line the route of his funeral cortege to "show that he truly was adored". pic.twitter.com/X0DYHl10Hp
He had been struggling with emphysema for some time; he was declared dead at his home in the suburb of Heaton Moor, and is said to have died peacefully in his sleep.
As you can see from the posters put in various places around the area, residents wishing to pay their own tributes to Mani before his private funeral service at Manchester Cathedral are encouraged to line the long street leading down from St Paul’s and Heaton Moor United Church as he heads towards the city.
Departing Parsonage Road from 10am on Monday, 22 December, before turning right onto Heaton Moor Rd, then Wellington and eventually on to the Cathedral, you can expect plenty of people to show up.
One of those people will be his former bandmate and another influential guitarist, John Squire, who is one of many famous musical names to have honoured him in their own way over the last few weeks.
Other members of The Stone Roses, as well as Primal Scream (who he joined in 1996), are expected to join the close family and friends at the service itself.
Nevertheless, we have no doubt that plenty will be observing the funeral in their own way.
So, for those of you also looking to honour him, you know what to do; and to quote the poster itself, “together we can show this local legend and his family that he was truly adored.”
Plans to transform Chorlton’s old shopping centre have been green-lit
Danny Jones
Yes, after a prolonged period of uncertainty, the plans put together for redeveloping Chorlton Cross Shopping Centre are now moving forward.
Following an extensive consultation period back in 2023 and planning permission having now been approved by Manchester City Council, the transformation of the long-neglected retail complex has been green-lit, and the project will be moving forward even sooner than you think.
As confirmed earlier this week, Stretford-based construction company PJ Livesey will be working in tandem with the Greater Manchester Pension Fund to deliver the major regeneration, which will see even more living spaces and leisure facilities arrive in the already thriving suburb.
Following an official press release on Thursday, 18 December, we’ve now been given a latest glimpse at what the developers are hoping the new Chorlton Cross district will look like.
Credit: Font Communications (supplied)
Plans for the transformation of both the high street and the old Leisure Centre date back to 2023 and even further when taking into account the Council asking the public for their thoughts on what should happen with the area, but Chorlton Cross, specifically, has been the subject of debate for some time.
The bulk of units in and around the largely forgotten shopping centre are now empty, with just a few hold-outs still clinging on to their space.
Now, following extensive feedback from native Mancs and those who have flooded into the South Manchester town over the past decade, the approved plans have now been revealed.
They include:
A mix of 262 one, two and three-bed apartments, all with access to outdoor space through balconies and gardens
20% affordable homes available through a mix of tenures, with 18.5% of these being available for social rent
Around 3,500 sq metres of public open space, including a fully walkable route through Manchester Rd and outdoor seating areas to encourage people to stop and dwell
A mix of flexible retail spaces, such as a new ‘Makers Yard’ suitable for smaller, start-up businesses
Up to 60 new trees across the site with maximised retention of existing trees
Manc filmmaker, Bernard Leach – who has been making videos about the region since 2007 – shared a longer look at how the vision for this next chapter in Chorlton‘s residential and retail history is currently shaping up earlier this month.
As you can see, some sections of the old Lancashire village and ‘cum-Hardy’ parish could look rather unrecognisable sooner than you think.
Should everything go ahead as scheduled, those involved are hoping to get work underway in the New Year, with the ‘decommissioning’ of all existing buildings, including Graeme House, undergoing demolition by early 2026.
With the majority vacating their premises in recent years, it’s fair to say that it’s been vastly underutilised for far too long.
Posting on social media back in September last year, nearby resident Nigel Woodcock wrote: “Serious question, not just councillor-baiting, but can anyone explain why the retail businesses in Chorlton Precinct were booted out before any decisions were made about what’s going to happen to it?
“It makes no sense to me. No plans have even been submitted, so far as I’m aware, so why kick out those businesses and leave it derelict for so long? The land and buildings are actually owned by the combined GM Local Authorities, so one might expect a modicum of political and business nous to be applied.”
Similar to the new plans being put together for the stretch of land between Castlefield and Salford, most are just glad something is finally happening with the space.
Commenting on the plans progressing, PJ Livesey’s Managing Director, Georgina Lynch, said in an official statement: “This is a landmark moment for Chorlton, marking the transformation of the former shopping centre into a vibrant new hub for the community.
“Working closely with Manchester City Council, we’ve carefully balanced the delivery of much-needed new homes – including 20% affordable – with the creation of lively, welcoming spaces to shop, relax, and spend time.
“This site is at the heart of Chorlton, and we’re bringing it back to life, cementing the area’s reputation as a truly great place to live.”
What do you make of the Chorlton Cross Shopping Centre regeneration plans?
Georgina Pellant -
18th May 2022 
