Over 100,000 sign pensioner’s petition to bring back tills at Tesco
69 year old Pat McCarthy says her local Tesco has ''inaccessible self-service tills with no staff', leaving some shoppers waiting over 30 minutes to be served
A regular shopper at Tesco is pleading with the supermarket giant to “stop replacing people with machines”, and has even launched a petition to take them on.
Pat McCarthy, aged 69, started the petition after she struggled to use the self-checkout tills at her local big Tesco supermarket.
Stating “you can’t speak to a machine”, she’s now calling on the company to reintroduce more staffed checkouts – and it seems the nation is on her side.
The petition has already hit over 100,000 signatures – 102,222 at the time of writing – and looks set to soon become one of the most-signed petitions on Change.org.
In it, Pat makes several well-put arguments for the return of more staff, explaining that at her local Tesco, and “probably all over the country, Tesco is bringing in new self-service and sort-it-yourself card only till machines. They make up 3/4 of the tills now.
“These new tills are not accessible for people who don’t have credit cards and can only use cash or those with little confidence to use these self-service card-only tills – myself included.
“As an older woman, I can’t lift anything heavy, and that goes for many disabled people.”
She continues: “People such as carers, older people, disabled people with mobility problems or lifting problems have to queue waiting for more than 30 minutes.
“I couldn’t lift the windscreen wash the other day in Tesco because it was so heavy and some men were lovely to help and had to put it in my car for me.
“If they weren’t around and my daughter wasn’t with me, I would have been helpless.”
On my last visit to Tesco’s we had a £170 shop. We were told to go to the self check out tills! We said unless you open the check out we were leaving all this right here and will never shop here again – they opened the tills #BringBackTescoStaff
Her petition also points out that the new self-service tills have “displaced mainly part-time women staff”, and echos something many older people miss – the bit of chit-chat you have with the staff as they’re scanning your items.
She explains: “I love chatting with the staff, albeit briefly, especially as l live on my own. Talking with human staff is important to me. Now that experience has been taken away from me.
It is not the first time that shoppers have pushed back against self-checkout tills. Back in 2015, Morrisons brought back staff at 1,000 “express” checkouts after learning 67% of their customers felt enxious using the self scanning tills.
The full petition reads: “My name is Pat, I am 69 years old, and retired but I am a volunteer helping disabled people with applying for Personal Independence Payment (PIP) forms and a Trustee of my local Disability Network.
“My local Tesco has inaccessible self-service tills with no staff which makes the shopping experience physically difficult and overwhelming.
“At my local Tesco mega-store, and probably all over the country, Tesco is bringing in new self-service and sort-it-yourself card only till machines. They make up 3/4 of the tills now.
“These new tills are not accessible for people who don’t have credit cards and can only use cash or those with little confidence to use these self-service card-only tills – myself included.
“People such as carers, older people, disabled people with mobility problems or lifting problems have to queue waiting for more than 30 minutes.
“I couldn’t lift the windscreen wash the other day in Tesco because it was so heavy and some men were lovely to help and had to put it in my car for me. If they weren’t around and my daughter wasn’t with me, I would have been helpless.
“These new self-service card tills have displaced mainly part-time women staff.
“I love chatting with the staff, albeit briefly, especially as l live on my own. Talking with human staff is important to me. Now that experience has been taken away from me.
“With these new replacement Self-service-card-only tills (SSCOT) you have to choose your shopping if you can find it, put it in the trolley, unpack it, load it onto the belt that is static, scan it (if the scanner works), shove it across onto a packing area, pay for it and then lift it off out of the packing area and then load it into your trolley. This is a physically taxing process. As an older woman, I can’t lift anything heavy, and that goes for many disabled people.
“I challenge Ken Murphy Chief Executive of Tesco to meet with me for a discussion to explain his ‘replace people with machines policy’. I want Ken Murphy to bring staff back to do check-outs on the till and not have a replace people with machines policy.
“If we lose, it means an erosion of a great shopping experience into a Tesco’s shopping nightmare.
“Sign and share this petition to help people with physical difficulties to have a better shopping experience in Tesco by bringing back staff.”
A Tesco spokesperson said: “Our colleagues and the friendly service they provide are absolutely vital to our stores and will always be on hand to help our customers, whether they are checking out at one of our colleague-operated or self-service checkouts.”
If you’d like to sign the petition you can do so here.
Local LGBTQIA+ football team Manchester Laces are set to play in the FA Cup for the first time ever
Danny Jones
Inclusive football team Manchester Laces are set to break even more new ground are they prepare to compete in the Adobe Women’s FA Cup for the first time ever.
What a truly incredible few years it’s been for the club.
Set to play their maiden match in the female division of the sport’s oldest competition this weekend, Manchester Laces’ Yellows squad will be taking on rival Greater Manchester Women’s Football League (GMWFL) side, Northwich Victoria, in another historic milestone for the local outfit.
Announced last month, the game is now fast approaching, and they’re hoping that plenty of Manc natives will turn up in support.
For anyone unfamiliar with the story, Manchester Laces has grown to become the leading women’s, non-binary and LGBTQIA+ positive sporting bodies in the region.
In fact, as part of a wider family – which includes clubs in Hackney, South London and Limehouse Laces, not to mention players over in Canada too – they’re comfortably one of the biggest in the entire country.
Sticking with MCR Laces alone, founded by Helen Hardy, they have grown so much in reputation and size that they have six different teams besides just the Yellows: the other Manchester squads include the Blues, Greens, Oranges, Purples, as well as the budding new Reds and Blacks.
It’s this kind of impressive expansion and, crucially, representation that has seen them win two Football v Homophobia Awards and Grassroots Initiative of the Year back in 2023.
Side-note: they also happen to have one of our favourite fooy kits of the entire year so far…
Boasting a new regular stadium at Timpson Road and set to take part not only in the North West Women’s Regional Football League (NWWFL)/GMWFL, but now FA Cup and county cup games, 2025 could be their most momentous year yet.
Providing access to countless women and people from within the queer and non-binary community who love the beautiful game and may have otherwise struggled to find an outlet, their work has been crucial in and around Greater Manchester.
With that in mind, taking part in an inaugural run within the prestigious knockout tournament feels like yet another watershed moment for the organisation.
Speaking ahead of the fixture, the club wrote on social media: “In 2021, we started our journey in Div 2 of the GMWFL with the aim of creating an inclusive and welcoming space for all. After winning consecutive league titles and earning back-to-back promotions, we are now a Tier 6 team.
“Yellows are delighted to be stepping into the magic of the FA Cup for the very first time, and we would love to see you there!
Taking place at both Wythenshawe Town FC’s and the Yellows’ own new home ground of Ericstan Park on Sunday, 7 September (2pm KO), we wish them the best of luck.
18-21 year olds can now travel on Greater Manchester’s buses for half price
Emily Sergeant
18-21 year olds can now apply to travel on Greater Manchester’s bus network for half price, it has been announced.
The Bee Network says it is ‘continuing to lead the way’ when it comes to cutting the cost of public transport, with applications for half price unlimited bus travel for 18-21 year olds now open and around 150,000 young people in Greater Manchester set to benefit.
The new pass will ‘better connect’ young people to work, training, or education opportunities.
With the Greater Manchester economy found to be experiencing faster growth compared to the UK as a whole, and with making travel ‘easier, more affordable, and inclusive’ a critical part of the Bee Network’s success, Mayor Andy Burnham announced the half-price bus travel this week, alongside a raft of other improvements across the region.
Some of the other improvements the Mayor announced include more frequent buses, cheaper travel, and new round-the-clock services.
18-21 year olds can now travel on Greater Manchester’s buses for half price / Credit: TfGM
Young people can now buy a 28-day bus travelcard for just £40, which is half the price of adult fares and the equivalent of just £1.43 per day for unlimited travel on any Bee Network bus in Greater Manchester.
Transport for Greater Manchester (TfGM) says the new half-price travel is aimed at helping the thousands of young people once their 16-18 ‘Our Pass’ expires, and will support them as they move into further education or the world of work.
“Young people in Greater Manchester have been calling out for an affordable transport option for when their Our Pass expires and this new pass will give them that,” commented Fran Wilkinson, who is the Director for Customer and Growth at TfGM.
The new 18-21 Bee Bus ticket is here! 🙌
Enjoy 28 day’s of unlimited travel on #BeeNetwork buses for just £40. 🚌
Buy yours now on the Bee Network app with an 18-21 Pass ID.
“We know this is such an important time in a young person’s life as they look to go into further education or enter the world of work.
“Now as they explore the many opportunities available to them they will be able to use any Bee Network bus as much as they need to at half the price.”
Fatima Bangoura, who is the Youth Engagement Officer at Youth Leads, added: “The new 18-21 pass opens doors for those who may worry about losing that support once their Our Pass ends, making travel for training, apprenticeships, education and employment far more accessible.”