New research has revealed that Brits have chosen to splurge on the home comforts of coffee, tea, biscuits and books the most during lockdown.
How have you been spending your money over these past few months?
According to latest supermarket industry data and market research company Kantar, in the past four weeks alone, an additional £24 million was spent on tea and coffee, and £19 million more was spent on biscuits compared to the same period this time last year.
Fraser McKevitt, Head of Retail and Consumer Insight at Kantar, said that “the cost of working from home is starting to add up for many”.
Figures also showed that over the past 12 weeks, supermarket sales grew by 16.9% on the same period last year, which is the fastest increase since its records began in 1994, and with more people turning to online supermarkets during this period, home delivery grocers and services now account for 13% of the market, which is up from 7.4% in March when lockdown restrictions were first put in place.
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“Although restrictions have eased, more than one in five households still made an online order during the latest four weeks” Mr McKevitt added.
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There has also been a surge in reading during lockdown too.
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According to publisher Bloomsbury, its sales have climbed by almost a fifth compared to last year and its consumer division also reported a 28% rise in revenue. Bloomsbury said that its good performance during May and June “were particularly unexpected”, with print revenues were 9% above the same period last year and digital revenues growing by 63% year-on-year.
In line each of the above findings, high street footfall was also found to be down by 15%.
Speaking on the predicted future consumer habits, Mr McKevitt added: “As lockdown restrictions are gradually eased and non-essential retail outlets re-open, some consumers are slowly resuming their pre-COVID routines and shopping habits”.
“However, we are clearly a long way off a complete return to normality”.
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Manchester has been named one of the ‘friendliest’ cities in the UK
Emily Sergeant
A new study has crowned Manchester as one of the ‘friendliest’ cities in the UK.
With reviews playing a huge part in the success of small businesses – especially in the hospitality and tourism sector – business insurance expert MoneySuperMarket has analysed more than 100,000 reviews of customer-facing businesses in over 100 cities worldwide to discover where the UK’s ‘friendliest’ places are.
Their new research reveals which cities nationwide attract the highest number of reviews that particularly highlight friendly staff and excellent customer service in their venues and attractions.
For each city, the reviews were analysed for mentions of friendly staff and excellent service.
Cities were then ranked by the percentage of reviews containing these markers – with the highest percentage earning the top spot for friendly customer service.
Manchester came in at a very respectable ninth place in the whole of the UK, with just over 50% of reviews mentioning friendly staff and service.
Other northern cities in the top 10 include Leeds at number six and Liverpool at number two, while looking at the global rankings, the UK dominates for friendliness – with four cities making the top 10, more than any other country in the world.
According to MoneySupermarket, the even spread of cities across the UK suggests that excelling in customer service is a national trait, rather than a local one.
European cities make up seven of the top 10 spots, suggesting that hospitality and friendly service are deeply embedded in the continent’s culture.
Featured Image – Manchester City Council
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Bolton man sets Guinness World Record for most fish fingers eaten in a minute
Emily Sergeant
A man from Bolton has set a very unique world record.
Nathan Davies, from Westhoughton in Bolton, is on a roll – first he won £98,000 on ITV‘s hit gameshow The 1% Club, and now he’s a world record holder.
After telling the show’s host, Lee Mack, that he wanted to break a world record, the 32-year-old has followed through on the promise he made on national television by claiming the title for the most fish fingers eaten in one minute.
The dad-of-two managed to scoff down 15 fish fingers in 60 seconds.
A man from Bolton man has set the Guinness World Record for the most fish fingers eaten in a minute / Credit: Guinness World Record
Nathan chose fish fingers as they’re a staple in his household thanks to his two young boys, and after first testing how quickly he could eat four of them, he decided to go for the official Guinness World Record attempt.
“I decided fish fingers was achievable given that I’ve got a few less formal eating records, so it’s up my street,” Nathan explained of his world record attempt.
Despite his impressive effort though, Nathan admits he was still a little gutted about how many he managed to chow down in the allotted time, adding: “I think I could have done more if I had let them cool down longer, but just happy to have the record.”
Nathan says it’s a ‘bit strange’ to have an official Guinness World Record for eating fish fingers, of all things, but he is ‘very proud’ of it all the same.
Emily Sergeant -
24th July 2020 
