Would it come as a shock to you if we said that Manchester has earned itself a place in the top 10 for towns with the “noisiest neighbours” in the UK?
Is it a title us unspoken Mancunians would wear with pride?
According to new Freedom of Information data obtained by leading insurance comparison website, Confused.com – which looked at how many noise complaints were made in the top 100 most populated places in the country – more than a quarter of a million noise complaints were made to UK councils last year, and Manchester lands at number six on the top 10 list of places where those complaints were lodged, with 6,274 complaints made in total and a rate of 276 complaints per 10,000 households in the region.
The city was beaten to a top five spot by Cambridge, Portsmouth, Bath, Southampton, and probably unsurprisingly coming in at number one, London.
Perhaps more shockingly though is that Manchester was also joined in the top 10 by Stockport.
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The Greater Manchester borough town ranks at number eight on the list, with 253 complaints per 10,000 households.
The UK’s Noisiest Neighbours
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London (158,958)
Southampton (5,147)
Bath (3,288)
Portsmouth (3,490)
Cambridge (1,693)
Manchester (6,274)
Oxford (1,521)
Stockport (3,282)
Luton (2,003)
Brighton (3,182)
The research also revealed that of the some 250,000 noise complaints lodged across the UK within the last year, of those who did complain, more than half (52%) went directly to their neighbour to resolve the issue, 49% got in touch with their local council, and a third (33%) even went as far as reporting their neighbour to the police.
Researchers at Confused.com also conducted a survey of 2,000 Brits to find out what people think about their neighbours and what they are likely to complain about.
The largest source of noise pollution as voted by survey participants was loud music at 50%.
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This was followed by loud parties (43%), raised voices / shouting (29%), barking dogs / excessive animal noise (24%), and television noise (21%).
How about on the other end of the spectrum though?
Well, when it comes to the towns with the quietest neighbours, the sleepy Gloucestershire town of Cheltenham took the top spot, shortly followed by Solihull in second place, and then rounding out the top three is another Greater Manchester representative – Oldham.
There were 615 complaints of noise in Oldham, a rate of just 67 per 10,000 households.
Speaking on the research findings, Jessica Willock – Home Insurance Expert at Confused.com – said: “It’s no fun living in a noisy neighbourhood, and it seems some areas across the UK are a lot worse for noise pollution than others.
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“And living with noisy neighbours can be really difficult to handle without creating tension.
“More often than not, a friendly conversation goes a long way, but when that fails, where to turn to next can be confusing [which is why] we’ve created a guide to understanding basic neighbour etiquette, including how best to handle noisy situations.
“While calling the police might seem like the best route to take, you should in fact be getting in touch with your local council”.
UK’s best and worst parcel delivery companies named following new research
Emily Sergeant
Some eye-opening new research has revealed the best and worst parcel delivery companies in the UK ahead of Christmas.
With the festive season fast approaching and many already in the process of Christmas shopping, Citizens Advice has released its annual parcel league tables, ranking the UK’s five major delivery companies in order from best to worst based on their overall performance.
From chasing missing parcels, and battling arduous complaints systems, to even having accessibility requests ignored, Citizens Advice found through its latest research that more than a third (37%) faced issues with their most recent delivery – which works out to roughly around 15 million people, a new record.
The research – which was carried out in a ‘snapshot’ one-month period – reveals that the rate of parcel problems remains at the highest levels seen in half a decade.
Now in its fifth year, the charity’s league table looks at the top five delivery companies by parcel volume and measures their performance against criteria to determine who is the best.
The criteria each company is measured against includes customer service, delivery problems, and how well they meet accessibility needs, such as people needing louder knocking or longer to answer the door.
This year’s parcel league table shows Royal Mail scored the highest with 3.25 out of five stars overall, while Yodel slips to the bottom with just two out of five stars.
UK’s top 5 parcel delivery companies
Royal Mail – 3.25 out of 5 stars
Amazon Logistics – 3 out of 5 stars
DPD – 2.5 out of 5 stars
Evri – 2.5 out of 5 stars
Yodel – 2 out of 5 stars
Citizens Advice found through its new research that accessibility was the worst performing area overall, and this is despite Ofcom’s new condition requiring firms to give disabled consumers the opportunity to report their accessibility needs.
There was also customer service failures, with almost half (47%) of the people who had a problem with their initial delivery going on to have further issues trying to resolve the problem.
Research found that the most common problems customers faced with their last delivery include the driver leaving before they had time to get to the door (29%), their parcel being left in an insecure location (24%), and parcels arriving late (24%).
The UK’s best and worst parcel delivery companies have been named / Credit: Evri (Press Picture)
“Ofcom has passed the parcel of responsibility for long enough,” commented Dame Clare Moriarty, who is the Chief Executive of Citizens Advice.
“We’ve been doing the work of the regulator for five years now by holding parcel companies to account and speaking up for consumers who are bearing the brunt of persistently poor service.
“Our league table has tracked parcel problems from warehouse to doorstep. We continue to see millions of people chasing lost parcels, having their accessibility needs ignored and hitting a brick wall when they try to complain.
“The question now is whether the regulator will take tougher action to improve the parcel market once and for all.”
Featured Image – Amazon (Press Picture)
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Tesco unveils Britain’s favourite Christmas meal deal – is yours on here?
Thomas Melia
Supermarket giant Tesco has announced brand-new data revealing Britain’s favourite Christmas meal deals.
But has yours made the cut?
Of course, Christmas is famed for its food, especially the Christmas dinner, but nowadays, the days leading up to the big day have also become filled with foodie feasts, and nothing proves this more than the popularity of the Christmas meal deal – something which Tesco, arguably, knows how to do better than anyone else.
Tesco has been actively tracking the nation’s everyday eating trends all year long, and now that the festive season’s here, shoppers favourite Christmas meal deals have been announced.
It seems meal deal lovers are eager to get into the Christmas spirit, with the best-selling main being the Tesco Turkey and Trimmings Sandwich.
Tesco has unveiled Britain’s favourite festive meal deal / Credit: Tesco plc | The Manc Group
This roast dinner-inspiredbutty has been purchased over 2.5 million times between October and December 2024, and it was so popular, in fact, that it was chosen almost three times as often as this year’s runner up – Tesco Jingle Brie Sandwich.
To pair with this much-loved sandwich is the classic Mccoy’s Flame Grilled Steak Crisps, which are championing the snack category overtaking last year’s champion, Egg Protein Pot, which finished third this year.
And if you’re wondering what beverage Brits are pairing with their lunchtime combinations, it’s none other than Coca-Cola 500ml.
This will come as no surprise to any avid meal deal fans, as this drink has worn the crown as the nation’s favourite drink, not just during Christmas but the whole of 2024 itself.
Tesco top 10 festive meal deal mains (October – December 2024)
1.
Tesco Turkey & Trimmings Sandwich
2.
Tesco Jingle Brie Sandwich
3.
Tesco Yuletide Half ‘N’ Half Sandwich
4.
Tesco Christmas Wrapped Up
5.
Tesco Festive Chicken & Trimmings Sub
6.
Tesco Ho-Ho-Hog Wrap
7.
The Gym Kitchen Chicken Bacon & Stuffing Sandwich
8.
Tesco Cracking Currywurst Sub
9.
Tesco Finest Festive Chicken & Bacon with Gravy Mayonnaise Dip
“Turkey isn’t just for the big day, our customers love bringing festive flavours to their lunchtimes even as early as October,” commented Sarah Bryer, who is the Product Development Manager for Tesco Meal Deal.
“With the crowd-pleasing Turkey and Trimmings Sandwich back again, this year’s line-up of Meal Deal mains has something to suit both traditionalists and those looking for something new with the addition of our Honey Ham, Red Leicester and Festive Chutney Sandwich, Finest Brie and Bacon Brioche Bagel, and Tesco Plant Chef Festive Feast Wrap.“