Virgin Media has apologised after tens of thousands of customers across the UK experienced several broadband outages yesterday.
The first outage was reported in the earlier hours of yesterday (Tuesday 4 April) morning at around 2am, with the firm confirming just after 8am that it was “aware of an issue that is affecting broadband services” for both customers and contact centres.
It said teams were “currently working to identify and fix the problem as quickly as possible”.
This initial issue was resolved by around 11:30am, with Virgin Media assuring customers it was “closely monitoring the situation”.
We’re aware of an issue that is affecting broadband services for Virgin Media customers as well as our contact centres. Our teams are currently working to identify and fix the problem as quickly as possible and we apologise to those customers affected.
However, disruption was reported once again at 4pm by Downdetector – which is an online platform that provides users with real-time information about the status of their broadband services – and Virgin Media was forced to address the situation once again by explaining that engineers were “continuing to investigate”.
With around 55,000 people thought to be affected by the outages nationwide, the company took to social media to “apologise for any inconvenience caused” while work to restore services was being carried out once again.
The company said its engineers were working “flat out” to resolve the issue.
We’ve restored broadband services for customers but are closely monitoring the situation as our engineers continue to investigate. We apologise for any inconvenience caused.
Unfortunately we have seen a repeat of an earlier issue which is causing intermittent broadband connectivity problems for some Virgin Media customers. We apologise again to those impacted, our teams are continuing to work flat out to find the root cause of the problem and fix it.
In a statement on Twitter at 5:25pm yesterday, Virgin Media said: “Unfortunately we have seen a repeat of an earlier issue which is causing intermittent broadband connectivity problems for some Virgin Media customers.
“We apologise again to those impacted, our teams are continuing to work flat out to find the root cause of the problem and fix it.”
While these repeat broadband outages were said to have been reported by around 55,000 people, one fifth of those who reported it said they were suffering from a total blackout – which has inevitably lead to some aggravated customers demanding a refund.
Several called the company out for the fact these disruptions and outages are being followed by a hike in price for their services.
Virgin Media apologises after more than 50,000 customers experienced ‘repeat’ broadband outages / Credit: Kaitlyn Baker (via Unsplash)
“Some cheek telling us our bills are going up 13% whilst our internet isn’t even working,” one customer said on Twitter.
Another customer said: “There’s an honesty about Virgin Media. In response to widespread outages, they take their help pages down and ignore Twitter. Nothing says “switch your broadband, we don’t know what we’re doing” more effectively than that.”
One customer added on Twitter that he believes all customers should “receive compensation in the amount of one month free internet”.
Hi, Virgin Media thanks for warning us. I’ve been running multiple devices off my phone all day 🙄
Can I get a refund for your 17% price hike? Above inflation? @virginmedia
Another customer seeking a refund said on Twitter: “Hi Virgin Media, thanks for warning us. I’ve been running multiple devices off my phone all day. Can I get a refund for your 17% price hike? Above inflation?”
“Virgin Media need to refund my bill this month,” another angry customer claimed.
“Hope I get some sort of refund,” another said on Twitter.
“You have the cheek to raise prices without improving services. And now a nice 7 hour outage? As long as that profit line stays on the up eh? You clowns.”
Featured Image – Virgin Media
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Darts returns to Manchester as Premier League dates are confirmed for 2026
Danny Jones
The schedule for the 2026 Premier League Darts tour has been officially announced, with the PDC’s annual championship returning to Manchester once again.
PDC Premier League fixtures continue to grow in popularity both in TV figures and live match attendance, with a whole new generation of fans getting into ‘the arrows’.
Just as it has for decades now, league darts is coming back to Manchester city centre and the legendary AO Arena once again, with our date landing right in the middle of the season.
Booking a big night right in the middle of a crucial period in the competition? It sounds like 0161 is set to welcome another blockbuster night up at the oche.
Confirmed on Thursday, 11 September, next year’s PDC Premier League Darts campaign will get underway in February, spanning the course of four months and eight countries.
Of the European cities on the circuit, the tournament will be heading to Belgium for the very first time, as the AFAS Dome in Antwerp replaces Exeter.
Elsewhere on the continent, there are two other mainland evenings in Germany and the Netherlands, along with multiple Northern dates here in the UK, such as Liverpool, Leeds and Sheffield.
As for Manchester, we’ve been selected for round nine of 17 (including the finals), with the AO Arena set to welcome multiple favoured competitors from the North West, including 18-year-old phenomenon Luke Little from down the road in Warrington, as well as Stockport’s very own Nathan Aspinall.
It was an unforgettable experience for Aspinall last time around in his local event, as he finally managed to win a PDC Premier League night on home turf for the first time in his career.
Those hoping to enjoy a night of darts in front of a Manchester crowd on April 26, 2026, still have to be patient for now, as general admission is still a little way off.
However, if you are interested, you can sign up for the AO’s newsletter to find out more information and get yourself on the waiting list early.
Better, if you go straight through the PDC, you can throw your hat in the ring for the presale window right now and be first in line to grab tickets when they go live.
You can do so HERE and, until then, get your signs and fancy dress at the ready because we’ll be heading back to the ‘boring, boring tables’ soon enough.
See the 2026 PDC Premier League Darts schedule in full down below:
Manchester City said no to a pretty significant player swap with Liverpool last year
Danny Jones
Manchester City reportedly rejected a transfer proposal involving swapping one of their youngest and most exciting stars with close rivals Liverpool in 2024
This could have proved to be an interesting one…
Man City aren’t exactly short on forwards at the moment and have brought in plenty of attacking options over the past year, and with Erling Haaland breaking all manner of records up front for them, they didn’t find it too hard to sell on another promising young striker in Julián Álvarez for a club record sale.
However, as per recent claims made by a Telegraph Sport journalist, there was a possibility of Álvarez swapping the blue of City for the red of Liverpool.
🚨🚨| In summer 2024, when Liverpool realised Luis Díaz wanted to join Man City, their recruitment team proposed the Colombian to the Etihad Stadium in exchange for Julián Alvarez. Man City said: “We don’t sell to rivals." Liverpool said: “Neither do we then."
That’s according to football writer Chris Bascombe, anyway, who recently wrote that the two Premier League sides could have engaged in a player swap deal were the division’s then Treble-winners willing to negotiate with the only other team that has really contested the title with them in recent years.
As you can see, Bascombe states that Luis Díaz wanted a switch to the Etihad Stadium even before the current English champions shuffled their front three.
This has been backed up by The Times’ Paul Joyce as well, who says that the Colombian winger was ultimately “unsettled” by interest from City and others
Díaz (who recently signed for Bayern Munich) made it clear he wanted to play under Pep Guardiola, and it seems there was at least some willingness from the Merseyside outfit.
Provided they get an increasingly wantaway Julián Álvarez in return.
With Haaland having been brought in and making himself comfortably the go-to number nine for what could very well be the next decade, they clearly saw an opportunity to offer him an alternative, but Man City simply said, “We don’t sell to rivals.”
Ultimately, the now 25-year-old World Cup winner went to Europe, joining Atletico Madrid for a whopping £81.5m.
Regardless, it seems hard to imagine not only two top-flight English teams doing a deal like this but to picture what it would have been like to see Álvarez, who was still very highly thought of among a large section of supporters, being cheered on by the fans inside Anfield.
The Argentinian striker – though he has been utilised in a variety of positions at the top end of the pitch – has well and truly shone in La Liga, and now looks like he could be set to swap Madrid for Barcelona.
Álvarez has apparently made it clear to those closest to him that he wants Barca, and despite the summer window closing, the Catalan giants could pursue a deal to sign him next year when his contract expires, or indeed, even go after him this January.
Meanwhile, after bringing in plenty of new talent over the past few months, with Manchester City now effectively being given the green light to proceed with a major commercial sponsorship deal, you could very well see yet more big money being spent in seasons to come.
Emily Sergeant -
5th April 2023 
