A popular pub in Manchester city centre is giving you the chance to get £1 off a pint of Stella, simply if you say “please”.
It’s all part of the ‘Stella Please’ campaign by Stella Artois and Hospitality Action.
With the festive season fast approaching and Christmas only around the corner, the two brands have joined forces for a new campaign that is calling for politeness towards hospitality workers during this busy period as “manners don’t cost a thing”.
New research among hospitality workers from Stella Artois and YouGov has revealed that 41% of those surveyed are concerned that customers will be ruder this festive season, with 40% reporting that customers’ rude behaviour has got worse since lockdown measures lifted earlier this year, and so, to help tackle these eye-opening findings and encourage respectful behaviour, the campaign has been launched today.
Fiery chef Marco Pierre White has even got himself involved with the campaign too, as having been in the industry for 30 years means he knows a thing or two about the inconsiderate behaviours of Christmas revellers.
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Research has also found that not using essential manners like ‘please’ and ‘thank you’ (78%) is the most common form of discourteous behaviour experienced by the 1,000 hospitality workers who were approached as part of the survey. This is followed by complaining about the cost of services/products (64%), talking on phone whilst interacting with them (49%), with 71% sharing that they have experienced rudeness from customers.
Not only do manners not “cost a thing”, they can even say you a few pennies in a handful of pubs across major UK cities.
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The Bay Horse Tavern in the Northern Quarter is the Manchester’s pub that’s taking part.
The Bay Horse Tavern in the Northern Quarter is the Manchester’s pub that’s taking part in the ‘Stella Please’ campaign / Credit: Facebook (The Bay Horse Tavern) | Stella Artois
Customers simply need to say “Can I have a Stella, please” when placing their order, and in return will receive £1 off their pint – but that’s not all though, as for each pint ordered, a donation by Stella Artois will also be made to Hospitality Action to support hospitality workers during their busiest season in years.
“Christmas can be a difficult time of year for hospitality workers, even more so this year with many preparing for an unpredictable, yet their busiest festive season in years,” said Tim Ovadia – Global Vice President at Stella Artois.
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“We wanted to raise awareness on the pressure the hospitality workers may face this season and our research shows how small acts of kindness from the public really can go a long way for them.”
Customers simply need to say “Can I have a Stella, please” when placing their order, and in return will receive £1 off their pint / Credit: Twitter (@StellaArtois)
UK-based charity Hospitality Action has been helping hospitality staff get back on their feet after a tough 18 months, with the company’s Chief Executive Mark Lewis adding: “Verbal abuse towards hospitality staff is a serious issue and as research indicates, things have unfortunately intensified since the end of lockdown.
“We praise the efforts of Stella Artois and Marco in helping spread awareness of this important issue and getting the nation to show kindness to the hospitality industry during this busy time of year for them.
“Hospitality staff will bend over backwards to ensure you enjoy the festive season, so please show them some kindness in return.”
The Stella Please campaign is the latest initiative from Stella Artois to support the hospitality industry and workers as they continue to get back to work after lockdown, and comes after the brewer also launched Stella Tips when pubs re-opened earlier in the year to give out £500,000 in tips to hospitality staff in UK pubs – with staff offered £1 for each pint of Stella they pulled.
Major pop star crowns humble rice and three cafe as ‘Jewel of Manchester’ ahead of sold-out gig
Thomas Melia
A beloved city centre takeaway has been given the title of ‘Jewel of Manchester’ by chart-topping UK singer Sam Smith.
Known for hits like ‘Stay With Me’, ‘I’m Not The Only One’ and more recently ‘Unholy’, UK pop-ballad act Sam Smith also likes to drop a food review every once in a while.
Currently on the road with a run of shows in Manchester and London for their ‘To Be Free’ live shows, Sam Smith is stopping off at some of our city’s much-loved spots.
On their food-reviewing account titled ‘Sam Served’, where they adopt the aptly-fitting nickname ‘Ham Smith’, Sam has visited restaurants across the globe – and most recently turned their attention to Manchester’s own This & That.
Smith decided to pop in and grab a cheeky rice and three from long-standing backstreet food business This & That, and it certainly went down a treat.
After sampling their amazing selection of meat, vegetable and vegan curries, the musician crowned this family-run Indian takeaway a ‘Jewel of Manchester’.
The hitmaker described this Northern Quarter Indian eatery as ‘Everything food should be’ and definitely enjoyed all the curries on offer ‘leaving belly and heart full’.
This & That prides itself on affordable and comforting food with its ‘Rice and Three Curries’ starting from just £6 – not bad for a city centre foodie spot.
Sam has racked up an impressive 490k followers via their ‘Sam Served’ profile, with famous faces like Lily Allen, Denise Welch and CMAT all wanting to know the superstar’s foodie thoughts.
After enjoying a curry or three, Sam Smith also made sure to feed their soul to by venturing down to Afflecks and getting lost in the music at Mars Tapes.
Recognised as one of the UK’s only cassette and tape shops, Mars Tapes lets you flick through their crates of physical media and even preview tracks before you buy with its dedicated listening areas.
It’s safe to say that Smith has ‘Latched’ onto Manchester’s independent business scene and we’re here for it.
The London-born artist has just released their latest album Hazel Eyes and is currently amid a UK residency tour with two dates in Manchester’s Albert Hall and eight shows set for London Coliseum.
You can now have a private sleepover amongst all the history inside Manchester Museum
Emily Sergeant
Manchester Museum is now offering one lucky family the chance to have a sleepover with Stan the Tyrannosaurus rex.
For the first time in Manchester Museum’s history, one lucky family will be given the chance to experience an incredible night at the museum.
This unique opportunity is being offered as part of a prize draw, allowing visitors to find out what happens once the sun goes down inside the Fossils and Dinosaurs gallery – in the company of Stan, the famous Tyrannosaurus rex, of course.
The Fossils and Dinosaurs gallery is one of the most iconic spaces within Manchester Museum.
Having opened to the public all the way back in 1888, it’s part of the museum’s original building designed by celebrated Alfred Waterhouse, who also designed Manchester Town Hall and London’s Natural History Museum.
Not only will the lucky winning family enjoy an overnight stay in the gallery, but they’ll also be treated to a guided torchlight tour of the galleries after the Museum has closed, as well as other fun activities and a film screening too before bed.
You can now have a private sleepover inside Manchester Museum / Credit: The Manc Group
“We can’t be completely sure what happens when the sun goes down in our Fossils and Dinosaurs gallery, because nobody has ever spent the night in there before, but we can only imagine the kind of fun that can be had with Stan the T. rex and his friends,” said Dean Whiteside, Head of Commercial and Operations at Manchester Museum.
“This is a chance to be a part of museum history and enjoy the kind of once-in-a-lifetime experience you can’t usually buy.
“At the same time, Manchester Museum is a charity so, by getting behind this initiative, you’ll be helping to support vital work that impacts the lives of people across Greater Manchester and beyond.”
Fancy it then? You can enter the prize draw by buying a ticket for £5 from the Manchester Museum Shop, with each ticket counting as one entry and the winner set to be chosen at random from all valid entries.
The prize draw is now open and closes on Monday 28 September 2026.
Emily Sergeant -
7th December 2021 
