Major UK supermarkets provide updates on delivery services
Several of the major UK supermarkets have issued statements in response to the growing volume of website traffic; providing updates for customers hoping to get food and drink dropped off on their doorsteps.
As it turns out, the great Scramble For Delivery Slots of April 2020 wasn’t just an infuriating flash in the pan, after all.
Six months down the line, we’re all back at square one: Staring at the delivery pages on supermarket websites and hitting the refresh button with one hand whilst crossing our fingers with the other.
Joy.
As cases rise and restrictions increase, more and more people are turning back to home drop-off services – whether its due to isolation, shielding, or to avoid social interaction with others wherever possible.
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Several of the major supermarkets have issued statements in response to the growing volume of website traffic, offering updates for customers hoping to get food and drink dropped off on their doorsteps.
Here’s what some of the major brands have had to say so far.
Same-day delivery isn’t available from Tesco right now, but at the time of writing there are slots available with three to five days.
Tesco is prioritising services for customers in isolation – and there’s an option to let the driver know you’re isolating so you don’t have to come into contact with them.
Tesco shopping doesn’t arrive in bags as standard anymore, “so you’ll need to choose to get your shopping in bags when you check out.”
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The bag charge is 40p.
The supermarket stated: “We know that it’s difficult right now to get a delivery slot for online shopping. We’re at full capacity for the next few weeks, so if you’re able to shop in-store safely instead of booking a delivery, it would be a great help. This will allow us to start freeing up more slots for the more vulnerable.
“We’re looking at every opportunity to increase the number of slots available. As we increase our capacity, we’ll also set aside more of these slots for our most vulnerable customers.”
At the time of writing Asda still has a number of slots available for delivery in Manchester – but they’re filling up pretty quickly.
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The Asda Delivery Pass service is currently not available to new customers due to high demand.
The supermarket added: “Unfortunately we cannot guarantee delivery slots to existing Delivery Pass customers either, so if you do not save money on your delivery pass, we will refund the difference automatically with an eVoucher.”
Asda has also stated that in certain circumstances they will place limits on certain products – likely in an attempt to prevent that toilet roll fiasco in spring from happening all over again.
Sainsbury’s is continuing to distribute food to homes – prioritising delivery slots for vulnerable customers.
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“We have been working hard to expand our service across home delivery and we are now able to offer home delivery slots to many of our customers,” the supermarket stated.
“We’re continuing to prioritise access to home delivery slots for vulnerable customers, and are releasing new slots regularly.”
There are apparently as many as 700,000 weekly slots available across stores.
New customers can also register online for both home delivery and click and collect slots.
Morrisons delivery slots are looking pretty packed out in the city right now, but it’s still worth trying your luck as drop-offs may be more widely available in certain postcodes.
The supermarket also does pre-packed food boxes (meat and veggie) – which are great to order either for yourself or send to a family member/friend who might be isolating.
There’s also some rationing going on – with items like toilet roll and disinfectant limited to three items per person to prevent stockpilers grabbing all the goods.
Co-Op appears to have a number of slots available – although this may change as demand is expected to increase further over the coming days.
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The minimum spend is £25, and drop-off prices vary depending on where you’re getting your items dropped off.
You’ll need to sign up and register an account to arrange delivery.
The supermarket stated: “We are restricting all delivery orders temporarily to 30 items per shop, so everyone has the opportunity to get hold of those essential items they need.”
Michelin-recommended rooftop restaurant Climat has closed its doors with immediate effect
Daisy Jackson
One of Manchester’s top-rated restaurants has announced its shock and immediate closure.
Climat, which is set way up high in Blackfriars House with staggering views of Manchester city centre, has said that the Michelin-recommended restaurant is now permanently closed.
In a heartbreaking statement, founder Christopher Laidler said that Climat is ‘yet another casualty of the times we’re living in’.
Laying out the brutal reality of running a hospitality business, Chris wrote about ‘rampant food inflation’, an ‘ever-increasing tax burden’, and ‘the persistent cost of living crisis’, describing it as a perfect storm against hospitality.
Then delving deeper into the numbers, he shared that Climat has faced an eye-watering £112,000 electricity bill for its first 13 months in business – that’s 400% more than they’d budgeted.
That was chased by a 33% increase in staff wages, then a jump in business rates from £12,000 a year to £38,000 a year.
Couple that with reduced footfall and it’s ‘spelling disaster for so many’.
Climat has closed its doors with immediate effectClimat has laid their finances bare in their closing statement
He wrote: “Whilst I wanted to highlight these reasons for closure, in the naive hope the Government will start to listen before it’s too late for others, I want to acknowledge the fantastic work of our team over the last 3.5 years.
“The closure does not do justice to their efforts and dedication. I’d also like extend a huge debt of gratitude to our guests for their support, enabling us to build a nationally recognised wine list – our raison d’être.”
Signing off, he said: “I wish everyone the very best of luck in these challenging times. Bye for now, Christopher.”
Climat opened in late 2022, with an impressive wine list and a beautiful restaurant space overlooking Manchester.
It didn’t take long before it was added to the Michelin Guide, which wrote: “An open kitchen is the focus of the room, with its aromas filling the air, and the concise fixed-price menu includes well-executed dishes such as halibut with spinach and sorrel velouté, where the ingredient quality shines through.
“Wine is a feature with one side of the room acting as a bar and the carefully curated list deftly mixing traditional and modern styles.”
Claire’s is closing down stores in the UK and Ireland with more than 1,300 jobs set to be lost
Danny Jones
In another hit to domestic shoppers, Claire’s Accessories is closing down en masse across the UK and Ireland after entering into administration once again.
Falling into an unfortunate financial status for the second time in less than a year, Claire’s will be shutting down all of their standalone stores across Britain, along with their IE branches.
A total of 154 stores will soon disappear, with more than a thousand people set to be put out of work.
Once a mainstay of British high streets up and down the country, the accessory shop known for all things jewellery, piercings and more has ceased trading effective immediately.
Announced at the start of the week and the end of the first full month of Q2, it was confirmed that Claire’s closed their final locations on Monday, 27 April.
With administrators, Kroll, appointed to wrap up business proceedings, an estimated 1,300 English, Irish, Scottish and Welsh workers have now lost their jobs.
Founded way back in 1961 over in the United States, Claire’s has operated across the Atlantic for more than three decades.
However, with various other contemporaries and cheaper online options having appeared over the years, they’ve struggled not just to remain profitable but to compete full stop.
They most recently filed for bankruptcy in the US this past August (2025), with their Belgian, Spanish, and Dutch divisions having already called it quits.
Manchester location(s) have changed a lot over time, but now they’re on the way out (Credit: Arndale)
For many, the outcome isn’t all that surprising, but it will nevertheless be a sad loss for many who have seen multiple generations visit these venues over the years.