Authorities and organisations are issuing warnings to Brits to remain vigilant over the Christmas period as scam parcel delivery texts are set to spike.
You may remember that in 2020 – and continuing into 2021 – there was significant rise in sophisticated scamming and phishing activity throughout the pandemic, with scammers found to have been carrying out fraudulent activity under the guise of just about everything from Amazon Prime, and hot tub sales companies, to social media platforms such as Facebook, and even the NHS.
It’s all part of what’s known as ‘Smishing’ – or ‘SMS phishing – and it’s where fraudsters send texts to mobile phones in the hope that people will click on a link to download malicious software, or give away their private data.
It was even found, thanks to a survey by consumer group Which?, that 60% of Brits received fake texts as scammers impersonate delivery companies during the pandemic.
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And that, unfortunately, only looks set to continue over the festive season, as it’s being reported by the BBC that more than a million scam texts will be sent in the UK in just this week alone.
More than half of those will use parcel deliveries to try to trick consumers.
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🤔 Received a suspicious message that you're unsure about?
Fake messages can be difficult to spot and criminals put in a lot of effort to make their communication look legitimate so it’s important to take your time and not act too quickly.https://t.co/AzELWBNpEt#12Fraudspic.twitter.com/Cbyn0qdnif
One cyber-security firm, Proofpoint – which works with regulators and retailers, collating and analysing ‘smishing’ texts – says it is seeing ten times more scam messages this year than last, and its Vice President of Operations, Jacinta Tobin, said a mix of COVID and Christmas makes the texts more tempting.
“We are totally susceptible, because we trust and we act quickly,” she said, with 98% of people reading a text within three minutes.
“And up to only a few years ago texts were used by friends and families.”
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Ms Tobin also pointed out that fraudsters use fear to manipulate us, and this is just one way to spot a scam, adding: “We don’t want to miss that parcel or present [and] we are seeing more and more urgent messages warning packages will be returned unless action is taken.”
While we know that the run-up to the big day is a time when fraudsters will be hard at work, Proofpoint is also warning Brits that after Christmas, there is also expected to be a spike in scam texts regarding Boxing Day sales, deals, and discounts.
Scam texts related to the new Omicron variant are also said to be expected.
More than a million scam texts will be sent in the UK in just this week alone / Credit: Twitter (@RoyalMail)
So, what’s the advice then? And what are delivery companies saying about the scams?
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This past year, the Royal Mail says it has been contacted by 60,000 members of the public concerned about texts or emails pretending to be them, and as a result, 40,000 websites have been taken down or blocked within 24 hour that claim to be for Royal Mail parcel fees.
Adam Christie – Privacy Manager at the Royal Mail – said consumers will never receive just a text or email from them asking for money or more information.
“The business is doing everything it can to deliver Christmas to people,” he said, “but we would urge people to be suspicious and not to click on any links they are sent unless they are 100% certain it’s from us.”
A spokesperson for Hermes also said: “We’re aware of a phishing attempt claiming to be Hermes where individuals are receiving a text message including a link to pay for parcel delivery.
“We would never ask for payment in this way.”
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Royal Mail, UKFinance, and Proofpoint are currently all urging consumers to forward dodgy texts so that they can take action.
Family pays tribute to ‘much-loved son’ who died after Wigan bus crash
Daisy Jackson
The family of a man who died in a tragic bus crash in Wigan have paid a moving tribute to him.
Luke Hill, 28, was involved in a collision between a bus and a motorbike earlier this month, and sadly passed away in hospital the following morning.
The incident occurred on the Wigan Road junction of Alexandra Road, at around 11.54pm on Thursday 6 August – and GMP are still appealing for members of the public to come forward with CCTV, dashcam, or information.
The driver of the bus remained at the scene following the crash, and continues to support police with their investigation.
Paying tribute to Luke, his family described him as a ‘rock and much-loved part of the family’.
His mother said that living without him feels like a ‘terrible nightmare’.
Paying tribute, Luke’s mum, Sharon, has said: “Luke was my son, my rock, and a much-loved part of our family. There are simply no words to describe the pain of losing a son, especially in such a tragic way.
“It still doesn’t feel real. I keep expecting this terrible nightmare to end and for you to be here with us again.
“Luke was a beloved son, brother, uncle, nephew and grandson. He meant so much to so many people, and he will be deeply missed by all his family and friends.
“We miss you more than words could ever say. The pain of losing you is something we will carry with us forever, but so will the love and memories you gave us.
“The whole family is deeply saddened by this heartbreaking loss. We kindly ask that everyone respects our privacy and allows us the time and space we need to grieve.
“You will never be forgotten, Luke.
“We love you and miss you so much.”
Officers are continuing to appeal for any witnesses who may have seen the moments leading up to this incident, or anyone who has mobile phone or dash cam footage, to come forward and assist the investigation.
Anyone with information can contact police via 0161 856 4741 or our Live Chat at gmp.police.uk, quoting the log number 4225 of 06/08/2026.
Alternatively, you can contact the independent charity Crimestoppers, anonymously, on 0800 555 111.
Government issues UK-wide temporary ban on sale of disposable barbecues due to wildfire risk
Emily Sergeant
A temporary ban on the sale of disposable barbecues has been issued nationwide.
Following the UK’s fourth heatwave of the summer, and as many regions declare drought conditions, the Government has made the decision to issue a temporary ban on the sale of disposable barbecues due to wildfire risk.
A disposable barbecue is defined as a fuel tray or grill grid that includes charcoal fuel ‘sufficient to provide cooking temperature for the duration of a single cooking episode’.
Earlier this week, Prime Minister Andy Burnham described the UK as a ‘tinderbox’ and urged ‘all retailers big and small’ to withdraw the sale of disposable barbecues to prevent further wildfires, but following the shocking scenes in Stourbridge which raged overnight, it appears this has been escalated to a formal temporary ban.
The ban applies to all producers and distributors of the product – including retailers that make disposable barbecues available on the British market – and includes online sales too.
A Government statement reads: “During the current drought and heatwave conditions, the Government considers that the supply and subsequent foreseeable use of disposable barbecues poses a significant risk to the public, and the environment, and therefore cannot be considered a safe product.
“They should not be made available for supply either in store or online at the current time.
“These guidelines will be kept under review, and will be withdrawn in consultation with relevant departments and agencies, as weather conditions change sufficiently to significantly reduce the risks.”
Emily Sergeant -
23rd December 2021 
