The new boss at Manchester Airport has admitted there’s no quick-fix to ongoing issues – but said things are “considerably better” than they were earlier this year.
The UK’s third largest airport announced last month that Chris Woodroofe had been appointed managing director after former MD Karen Smart stepped down from the role back in early April 2022 to return to the south of England and “pursue fresh career opportunities”.
And now, Mr Woodroofe has spoken out for the first time since his appointment to give an insight into the current situation at the airport.
He has broken his silence and spoken out after what has been scenes of chaos for travellers over the last few months, with long delays, unplanned flight cancellations, and queues so long that many were required to turn up hours in advance and even then still miss their flights in the most unfortunate cases.
Speaking to both BBC Breakfast and ITV Granada this past weekend, Mr Woodroofe acknowledged that customers had suffered a “poor” experience in 2022, but unfortunately admitted that peak-time queues would continue over the coming months.
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He did however vow to “get passengers on their way” this summer holiday season.
The new boss at Manchester Airport has said things are “considerably better” than they were earlier this year / Credit: Manchester Airport
“It’s not going to be as good as we want it to be, it’s not going to be as good as it was in 2019 but what it will be is considerably better than it was three or four weeks ago,” he told ITV Granada.
“The big issues of earlier this year are behind us.
“Are we in a position to say it’s going to be like it was in 2019? No, there are still going to be difficult periods, we are still on a recruitment ramp-up and as a result security officers are going to be fairly new and they are still finding their feet but you can see the positive steps in the right direction.”
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He added that the airport was “looking to rebuild”, and told BBC Breakfast that it would aim to return to the standards seen in 2019 by the autumn.
Mr Woodroofe did however say that, despite these admissions, the vast majority of passengers travelling through the airport this summer are going to have a “reasonable experience”, but reiterated that people should still turn up no earlier than and no later than three hours ahead of their scheduled flight.
Chris Woodroofe – who is originally from Widnes – was previously the chief operating officer at London Gatwick Airport from 2016-2020, where he most-notably oversaw “a major programme of operational improvements” at the airport.
He held a number of senior roles there prior to that, including in customer service, security, and engineering.
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Mr Woodroofe officially started in his new role at Manchester Airport on 15 June.
Since taking on his new role, Mr Woodroofe said his priority is to get people on holiday without having lots of cancellations, adding: “I’m sure we’ve all done what we can to line ourselves up to get everyone on their way.
“It won’t be the perfect experience that I would have liked it to have been, but it will be an awful lot better than it was earlier this year.”
Extremely rare ‘dancing lemur’ that’s only the size of a tennis ball born at Chester Zoo
Emily Sergeant
An extremely rare ‘dancing lemur’ that weighs 100 grams and is only the size of a tennis ball has been born at Chester Zoo.
Primate conservationists at the UK’s largest charity zoo are celebrating the birth of the critically-endangered Coquerel’s sifaka – also known as a ‘dancing lemur’ – with the tiny baby arriving to parents Beatrice (12) and Elliot (12), and bringing an end to a five-month pregnancy.
The first images released by Chester Zoo show mum Beatrice carefully cradling her new baby, who was born with thick fuzzy white fur, as it clings to her belly.
Chester is the only zoo in the UK, and one of just three in Europe, to care for Coquerel’s sifakas.
Unlike other species of lemur, sifakas stand perfectly upright and use their powerful legs to spring side to side along the forest floor, hence them being affectionately nicknamed the ‘dancing lemur’.
ChDuke Lemur Centre in America to establish a conservation breeding programme across the continent that’s working to prevent the rare primates from becoming extinct.
The unique primates are found in only one place on Earth, the northwestern forests of Madagascar, where its wild population has declined by 80% in the last 30 years due to widespread deforestation, and as a result, the species has sadly been listed as the highest conservation priority there is – critically endangered.
Currently just nine sifaka reside in the whole of Europe, with four now found in Chester.
An extremely rare ‘dancing lemur’ that’s only the size of a tennis ball has been born at Chester Zoo / Credit: Chester Zoo
Chester Zoo has worked with the Duke Lemur Centre over in America to establish a conservation breeding programme across the continent that’s working to prevent the rare primates from becoming completely extinct.
Primate experts at the zoo say the new baby will begin to branch out and explore on its own at around six months old, and it’s at this point they’ll determine whether it’s a male or female.
“Every Coquerel’s sifaka birth is a huge cause for celebration,” commented Dr Nick Davis, who is the Mammals General Manager at Chester Zoo.
“There are very few remaining globally and every addition within the European conservation breeding programme is vital to the work we’re doing to safeguard the future of this species.
“The new baby has spent the first vital few weeks of life quietly bonding with mum, Beatrice, and we’re very happy to report that they’re both doing great so far. We’re seeing positive signs – they’ve been inseparable so far.”
Featured Image – Chester Zoo
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Police continue searches and issue public appeal to find missing Wigan man ‘known to many in the area’
Emily Sergeant
Officers are continuing searches to find missing Wigan man Darren Orme who’s said to be ‘known to many in the area’.
A public appeal for information has now been issued.
According to Greater Manchester Police (GMP), Darren was last seen shortly before 9pm last Wednesday (5 March) at the junction of Woodhouse Lane and Scot Lane Beech Hill Lane in Wigan, and officers have been searching several locations since he was reported missing the following day.
Darren is 54 years old, around 6ft 3in tall, and of slim build with short red/ginger hair.
He was last seen wearing blue jeans, blue trainers, a navy-blue Wigan Athletic jumper, and a three-quarter length blue Wigan Athletic jacket, police explained in their appeal.
Since Darren’s family reported him as missing, a large GMP response has been underway – including specialist search advisors, an underwater search team, and police dogs, alongside officers from Wigan Police Station.
If you have any information on Darren’s whereabouts, or you have any footage which may show Darren since he was reported missing, please call us on 101 quoting log 2423 of 06/03/2025. pic.twitter.com/5UCKtUYlmL
Darren’s family said in their own heartbreaking plea for him to return home that they ‘implore’ anyone who has any information to contact the police immediately and ‘help return Darren to us’.
Their direct appeal to Darren continues: “Darren, you’re not in any trouble. We just want you home. We need you to know that we love you and we’re here for you. Even though it may feel you have the world on your shoulders and you’re under a lot of stress, you’re not alone and the people of Wigan are right behind you.
“We will do anything we can to take this weight from you. We just want you safe, please come home to us.”
Detective Inspector Lee Shaw added: “Specialist officers from across the force are continuing to search for Darren… and we remain hopeful of finding [him] and want to retrace his last known movements.
“The number of people who have shared our appeals and are out looking for Darren shows how loved he is by the local community, and I would like to urge the public in continuing to share our appeals and information which may assist us.
“We know Darren is known to many in the area, and we appreciate all the help from people who have joined the search over the past few days.”
Anyone with any information on Darren’s potential whereabouts, or any footage which may have shown him since he was reported missing, are urged to call police on 101 quoting log 2423 of 06/03/2025.
Emily Sergeant -
4th July 2022 
