The new boss at Manchester Airport has admitted there’s no quick-fix to ongoing issues – but said things are “considerably better” than they were earlier this year.
The UK’s third largest airport announced last month that Chris Woodroofe had been appointed managing director after former MD Karen Smart stepped down from the role back in early April 2022 to return to the south of England and “pursue fresh career opportunities”.
And now, Mr Woodroofe has spoken out for the first time since his appointment to give an insight into the current situation at the airport.
He has broken his silence and spoken out after what has been scenes of chaos for travellers over the last few months, with long delays, unplanned flight cancellations, and queues so long that many were required to turn up hours in advance and even then still miss their flights in the most unfortunate cases.
Speaking to both BBC Breakfast and ITV Granada this past weekend, Mr Woodroofe acknowledged that customers had suffered a “poor” experience in 2022, but unfortunately admitted that peak-time queues would continue over the coming months.
He did however vow to “get passengers on their way” this summer holiday season.
The new boss at Manchester Airport has said things are “considerably better” than they were earlier this year / Credit: Manchester Airport
“It’s not going to be as good as we want it to be, it’s not going to be as good as it was in 2019 but what it will be is considerably better than it was three or four weeks ago,” he told ITV Granada.
“The big issues of earlier this year are behind us.
“Are we in a position to say it’s going to be like it was in 2019? No, there are still going to be difficult periods, we are still on a recruitment ramp-up and as a result security officers are going to be fairly new and they are still finding their feet but you can see the positive steps in the right direction.”
He added that the airport was “looking to rebuild”, and told BBC Breakfast that it would aim to return to the standards seen in 2019 by the autumn.
Mr Woodroofe did however say that, despite these admissions, the vast majority of passengers travelling through the airport this summer are going to have a “reasonable experience”, but reiterated that people should still turn up no earlier than and no later than three hours ahead of their scheduled flight.
Chris Woodroofe – who is originally from Widnes – was previously the chief operating officer at London Gatwick Airport from 2016-2020, where he most-notably oversaw “a major programme of operational improvements” at the airport.
He held a number of senior roles there prior to that, including in customer service, security, and engineering.
Mr Woodroofe officially started in his new role at Manchester Airport on 15 June.
Since taking on his new role, Mr Woodroofe said his priority is to get people on holiday without having lots of cancellations, adding: “I’m sure we’ve all done what we can to line ourselves up to get everyone on their way.
“It won’t be the perfect experience that I would have liked it to have been, but it will be an awful lot better than it was earlier this year.”
Kalvin Phillips is reportedly set to be reintegrated into the Manchester City squad
Danny Jones
Long-exiled Manchester City player Kalvin Phillips is reportedly on the verge of being reintegrated into Pep Guardiola’s squad this season.
The ex-Leeds United star, who signed for the Blues back in 2022, has still only made just 16 appearances for the club, but could now be eyeing up a potential renaissance.
Man City have made plenty of signings this year, but with a number of outgoings and several injuries in key positions, it looks like there could be an avenue for the one-time England international to fight his way back into the team.
As per Telegraph Sport‘s Mike McGrath, Kalvin Phillips is set to be reintroduced to City’s 25-man Premier League selection; the question is, can he make it into a first-team XI?
🚨 EXCLUSIVE: Kalvin Phillips has chance to resurrect career at the Etihad Stadium after failed loan spells with Ipswich and West Ham
According to McGrath, Phillips will be “given a chance to resurrect his career at the Etihad Stadium” with the meat and potatoes of the 2025/26 campaign still yet to get properly underway.
Now 29, the Yorkshireman is well and truly within the crucial ‘prime’ years as an athlete, and after such an extended period on the sidelines, he’ll be more motivated than anyone to get his career back on track.
The central defensive midfielder – who was formerly considered a key cog in the middle of the park for Leeds – has spent two loan spells away from the Etihad, but neither really worked out for the undeniably talented footballer.
Having joined West Ham for the latter portion of the 23/24 term and spending the last 12 months on loan at struggling Ipswich Town, his time at both clubs was pretty forgettable, punctuated by little more than a couple of unfortunate red cards and more time on the bench.
Speaking to Sky Sports fairly recently, he confessed that the last couple of years have been very difficult and was visibly emotional discussing his struggles since moving to Man City.
It’s also worth noting that Guardiola himself has admitted to feeling “so bad” for Kalvin Phillips’ situation – perhaps why he now looks like he could be given a second chance.
CDM-wise, Rodri and Nico González are considered the go-to options, but Stockport-born Rico Lewis and Mateo Kovačić have also been used in the role.
Once again, although Man City face somewhat of an injury crisis ahead of the Manchester derby this weekend, any prolonged absences could at least see an opportunity arise for the forgotten man.
What do you make of Kalvin Phillips’ chances of being restored to the Manchester City squad and maybe even putting himself back into national team contention ahead of the World Cup?
Featured Images — Sky Sports (screenshot via YouTube)/pantkiewicz (via Flickr)
News
Brand new venue confirmed as the host of The Manchester 24 Hour Run Against Homelessness
Danny Jones
The magnificent Manchester 24 Hour Run Against Homelessness is back this year, and with the 2025 event fast approaching, they have announced arguably their biggest host venue yet, setting up in camp in a brand new food and drink hall.
Having housed the incredible charity gathering from Freight Island last year, it was always going to take some beating this time around, but somehow they’ve managed to.
The annual relay run in aid of Greater Manchester’s homeless community will be taking place at none other than the city centre’s recently unveiled House of Social, with the building’s wider student living quarters serving as the perfect fit for the initiative first thought up by university friends back in 2018.
Announced this week, House of Social will be teaming up with the wider First Street neighbourhood to look after the hordes of incredible runners this year.
Jamie Hills, Development Director at Ask Real Estate – who operate the ever-growing First St complex – said of volunteering as this year’s hosts: “First Street is thrilled to welcome and fuel the incredible runners of The Manchester 24 Hour Run Against Homelessness.
“As the city’s hotspot for community events and culture, we’re proud to be a place where community thrives, so we’re incredibly excited to support this important initiative. With our fantastic on-site amenities like House of Social, we’re ready to keep those participating powered up and going strong!”
As for co-founder Tom Lewis, speaking to The Manc, he said: “We’re excited to return for our 7th edition, with Manchester being our flagship event.
“Through being hosted at House of Social in First Street, we’re hoping to make this year’s edition the best and biggest yet, aiming to raise £50,000 for the Greater Manchester Mayor’s Charity Scheme, ‘A Bed Every Night’.
“We’d love to see you all at the event, plus bring your friends and workplace to. There are paces for everyone, including walking laps.”
In November 2024, not only did the fundraising phenomenon mark its first-ever expansion with an inaugural event in Birmingham, but it also surpassed £50,000 here in Manchester alone, and is now set to make debuts in a trio of new cities.
Tom went on to add: “I couldn’t be more proud of what we’ve managed to accomplish as a team with starting up three more events across the country this year and expanding Manchester to a scale we couldn’t have dreamed of when we started out seven years ago.”
We here at The Manc Group have been helping The MCR 24 Run Against Homelessness for several years now, and have put in plenty of those 5k laps between ourselves, so you can bank on us being there to put in some more hard yards this November.
Even better still, we’ve already roped in our friends over at The Hoot to help out with the maiden 24 Hour Run Against Homelessness in Leeds, and we hope to see lots more of you chipping in across the North and beyond.
Here’s to helping rough sleepers find beds and get back on their feet all over the country.
The @mcr24hourrun is expanding in 2025 and is heading to Leeds for the first time. 🏃♂️
And they're not the only city making their debut this year either… 👊
Emily Sergeant -
4th July 2022 
