The new boss at Manchester Airport has admitted there’s no quick-fix to ongoing issues – but said things are “considerably better” than they were earlier this year.
The UK’s third largest airport announced last month that Chris Woodroofe had been appointed managing director after former MD Karen Smart stepped down from the role back in early April 2022 to return to the south of England and “pursue fresh career opportunities”.
And now, Mr Woodroofe has spoken out for the first time since his appointment to give an insight into the current situation at the airport.
He has broken his silence and spoken out after what has been scenes of chaos for travellers over the last few months, with long delays, unplanned flight cancellations, and queues so long that many were required to turn up hours in advance and even then still miss their flights in the most unfortunate cases.
Speaking to both BBC Breakfast and ITV Granada this past weekend, Mr Woodroofe acknowledged that customers had suffered a “poor” experience in 2022, but unfortunately admitted that peak-time queues would continue over the coming months.
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He did however vow to “get passengers on their way” this summer holiday season.
The new boss at Manchester Airport has said things are “considerably better” than they were earlier this year / Credit: Manchester Airport
“It’s not going to be as good as we want it to be, it’s not going to be as good as it was in 2019 but what it will be is considerably better than it was three or four weeks ago,” he told ITV Granada.
“The big issues of earlier this year are behind us.
“Are we in a position to say it’s going to be like it was in 2019? No, there are still going to be difficult periods, we are still on a recruitment ramp-up and as a result security officers are going to be fairly new and they are still finding their feet but you can see the positive steps in the right direction.”
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He added that the airport was “looking to rebuild”, and told BBC Breakfast that it would aim to return to the standards seen in 2019 by the autumn.
Mr Woodroofe did however say that, despite these admissions, the vast majority of passengers travelling through the airport this summer are going to have a “reasonable experience”, but reiterated that people should still turn up no earlier than and no later than three hours ahead of their scheduled flight.
Chris Woodroofe – who is originally from Widnes – was previously the chief operating officer at London Gatwick Airport from 2016-2020, where he most-notably oversaw “a major programme of operational improvements” at the airport.
He held a number of senior roles there prior to that, including in customer service, security, and engineering.
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Mr Woodroofe officially started in his new role at Manchester Airport on 15 June.
Since taking on his new role, Mr Woodroofe said his priority is to get people on holiday without having lots of cancellations, adding: “I’m sure we’ve all done what we can to line ourselves up to get everyone on their way.
“It won’t be the perfect experience that I would have liked it to have been, but it will be an awful lot better than it was earlier this year.”
Huge tunnel through the Peak District linking Manchester and Sheffield moves one step closer
Daisy Jackson
Ambitions plans to build a tunnel beneath the Peak District to connect Manchester and Sheffield has moved a step closer.
The proposed tunnel, which could completely transform travel between the two cities, has received a major £500,000 funding boost.
Picture the Eurostar, but plonk it going across the Pennines instead of London to Paris.
If it all goes ahead, journeys between South Yorkshire and Greater Manchester would be much quicker and easier, cutting times by up to 30 minutes, The Sheff reports.
The whopping £500,000 funding has been secured by infrastructure group Future Works, which is behind the proposed Trans-Pennine Connect scheme.
The money will be used to carry out technical and environmental feasibility studies to establish whether the project could actually go ahead.
The plans would see a 14-mile dual-carriageway tunnel built underneath the Peak District, potentially running between Langsett in South Yorkshire and Hollingworth or Tintwistle in Greater Manchester.
Michael Dnes, Future Works co-founder, said: “We’re very excited to be working with UK Dynamism Fund to unlock the next stage of our project.
“This funding will let us complete the technical and environmental feasibility studies needed to get the right outcomes for people and the Peak District as we deliver better transport connections across the Pennines.”
South Yorkshire Mayor Oliver Coppard has previously voiced his support for the proposals, describing them as a “really exciting opportunity”.
Speaking at a South Yorkshire Mayoral Combined Authority meeting back in September, he said: “We all know the frustrations of travelling between two of the North’s biggest and best cities.”
He also stressed that any plans would need to take environmental considerations very seriously, particularly the impact on wildlife in the Peak District.
The project is still in very early stages, and the funding doesn’t indicate that planning has been approved. We’ll keep you updated with any updates as and when we know.
So, what do you make of this proposal? Would you be keen for a drive through the tunnel?
Town just outside Greater Manchester named one of UK’s ‘happiest’ places to live
Emily Sergeant
The UK’s happiest places to live for 2026 have been named, and a town just outside Greater Manchester is in the top 10.
Just as it has done for the last 14 years now, Rightmove has published its annual ‘Happy at Home’ index, which explores exactly what it is that makes people feel content about where they live, and highlights the happiest places nationwide ahead of the new year.
This year, thousands of residents across more than 200 locations told the leading property listing platform what they love (or don’t love) about their community – from the friendliness of their neighbours, to job opportunities, access to green spaces, and so much more.
The survey also outlines the differences in happiness in rural, urban, and suburban environments, as well as the way our sense of ‘home happiness’ changes as we age.
So, where do we have in the top 10 then?
Well, Skipton in North Yorkshire – last year’s winner – only ranked seventh in this year’s study, making way for Richmond upon Thames in London to take the coveted stop spot, but looking a little further down the list, you’ll find the Lancashire town of Chorley in sixth place.
Closest to the Bolton and Wigan boroughs, Chorley is about a 40-minute drive outside of Manchester, and sits on a direct train route into the city centre.
The UK’s top 10 happiest places to live 2026
Richmond upon Thames
Harrogate
Cirencester
Monmouth
Hove
Chorley
Skipton
Llandrindod Wells
Horsham
Hexham
With a deep legacy rooted in the Industrial Revolution, Chorley is now a popular place to live full of amenities, good local schooling options, and convenient transport links – with an average property price of £234,387, and average rent costing £1,011 per month.
When it comes to the wider rankings, and the North West ranking as a whole, two Greater Manchester towns made it into the region’s top five, Stockport at number two and Altrincham following right behind at number three.
Other of the region’s inclusions like Bury, Bolton, Wigan, and the Manchester borough itself all ranked towards the bottom.
Speaking on this year’s list, Colleen Babcock – a property expert at Rightmove – explained: “The balance between greenery and everyday convenience runs through the wider findings. Even among people who would ideally choose a rural setting, access to amenities, parks and public transport remains important.
“This year’s results suggest that the places people rate most highly aren’t simply urban or rural, but often bring together some of the best elements of both.”
Emily Sergeant -
4th July 2022 
