Sam Smith has issued a statement after their Manchester concert was abruptly stopped just a few songs in.
Initially, the thousands of fans inside the AO Arena thought there’d been a power cut – but then around 23 minutes later the house lights came back up and everyone was told the gig was off.
The pop sensation had performed just four songs, and dedicated their huge show to the late, great Tina Turner.
Sam had also teased a ‘surprise’ last song for Manchester on their Twitter account, later revealing a new Madonna collaboration, leading plenty to hope that the duo would perform together on stage.
Sam has now addressed last night’s incident on the Gloria tour, which left fans ‘gutted’, with a statement on their Instagram story.
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They wrote that they struggled with their vocals, just weeks after a virus that forced several other shows around the UK to be cancelled.
Sam Smith added that they were ‘heartbroken’ to not have finished the show in Manchester after being ‘so excited’.
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They wrote: “Dearest sailors, I don’t know what to say honestly.
“I fought off a virus a few weeks ago and since then we have travelled across Europe and had such incredible shows. Today in soundcheck I felt fine and was so excited to give Manchester an amazing show tonight, with a special surprise at the end.
“During my third song, I noticed something wrong with my voice. I prayed it was just my voice waking up for the show but into the fourth song I could feel something was really wrong.
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“I came off stage and have tried everything to get my voice back in gear but it won’t.
“I am honestly heartbroken I couldn’t finish the show tonight for you all.
“I love you all. I’m sorry I’m sorry I’m sorry x”
Many of Sam’s fans – who call themselves ‘Sailors’ – sent get-well wishes to the 31-year-old star. Others demanded a refund…
One person blasted the lack of information and confusion inside the arena, saying: “If Sam Smith cancelled their show tonight due to their voice, surely they should have cancelled it BEFORE, seems insensitive to stop mid show, turn lights on and say there’s issues at an arena where there was a serious terrorist attack, talk about anxiety for the crowd.”
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Someone else echoed this, saying: “No idea what’s gone on at the Sam Smith concert but if it genuinely is vocal issues I think they need to put out a statement asap. Not fair to cause so much unnecessary worry & anxiety with such a significant week in Manchester.”
One person wrote: “It was hideous how it happened and how the crowd had to wait to be told after they where sounding literally incredible – but they’ve got to look after themselves and their voice ultimately. The promo for the Madonna song was up on digital billboards across Manchester too…”
Addressing the ‘surprise’ that had been teased before the gig, someone said: “The surprise is there is no surprise and you’ve all gotta go home early x.”
It’s not yet known if fans will be offered refunds or if the gig will be rescheduled to a new date.
In a statement shared today, the Co-op Live said it has been ‘undertaking an extensive protocol of testing critical procedures to ensure all areas are ready for fans’.
It said that the shows are being rescheduled to ensure they can ‘run safely’.
The 23,500-capacity arena said this will give them ‘the extra time we need to continue testing enhanced emergency communications thoroughly’.
The Black Keys will now perform on 15 May, and Peter Kay on 23 and 24 May.
As for the Bolton-born comedian, he sounds somewhat in disbelief himself:
My apologies once again but unfortunately the Co-op Live still isn’t ready and so, as yet, remains untested for a large-scale audience. Consequently, they are having to reschedule my two shows yet again (I know I can’t believe it either).
Co-op Live’s statement reads: “Since making the difficult decision to postpone the live shows at Co-op Live due to take place this week, we have been undertaking an extensive protocol of testing critical procedures to ensure all areas are ready for fans.
“To ensure that we can run all shows safely, regretfully we have now had to take the decision to reschedule the planned The Black Keys and Peter Kay shows.
“Both The Black Keys and Peter Kay have graciously agreed to reschedule their shows. The Black Keys will now perform on 15 May 2024, and Peter Kay will now perform on 23 and 24 May 2024.
“All tickets remain valid and ticket holders will be contacted by their point of purchase. Refunds will be available for those who can no longer attend.
“We deeply appreciate the impact this will have on excited fans, and sincerely apologise for the inconvenience that this change will undoubtedly cause.
“Rescheduling Peter Kay and The Black Keys will give us the extra time we need to continue testing enhanced emergency communications thoroughly.
“This is vital to satisfy the rigorous set of guidelines and protocols that are necessary for a venue of this size to ensure that our fans, artists and staff have the safest experience possible.”
Co-op Live boss resigns just days before venue’s official opening
Daisy Jackson
The boss of Co-op Live, Manchester’s enormous, ground-breaking new arena, has resigned from his position just days before the venue is set to open.
The enormous music-first arena has been taking shape beside the Etihad Stadium for several years, and was due to welcome its first official audiences this week, but has been hit with last-minute challenges.
And now Co-op Live‘s boss Gary Roden has quit the mammoth project, with the news of his resignation announced late Thursday evening.
Oak View Group, which Co-op Live is part of, said in a statement that they would like to ‘thank Gary for his help bringing the UK’s newest arena to live entertainment fans’.
Stepping into his shoes as interim general manager will be Rebecca Kane Burton, who previously ran the U.K.’s highest-grossing venue, London’s The O2 arena.
Gary has previously come under fire for saying that some grassroots music venues ‘poorly run’ – a statement that OVG has now distanced itself from.
A separate statement said that ‘neither Co-op Live nor Oak View Group share the sentiment expressed by former Co-op Live General Manager Gary Roden regarding the grassroots industry’.
It continued: “As OVG Chairman and CEO Tim Leiweke has repeatedly stated, Co-op Live remains committed to grassroots music in Manchester and beyond, including teaming up with Mayor of Greater Manchester Andy Burnham on the Artist of the Month campaign, and as a founding partner of Beyond The Music.
“Co-op Live also donates over £1m a year to the Co-op Foundation to support communities and empower young people to take social action through its new Young Gamechangers fund.
“Oak View Group and Co-op Live remain happy to meet with grassroots organisations once the venue is fully operational.”
Co-op Live boss Gary Roden speaking at the launch of Co-op Live just days before he resigned. Credit: The Manc GroupInside Co-op Live in Manchester
The news of the venue’s boss stepping down comes at a time when all eyes are on Co-op Live, the opening of which has been delayed.
The venue did host a test event with Rick Astley last weekend, but even that faced difficulties, with thousands of tickets cancelled to reduce capacity just hours before showtime.
It’s now set to officially open this Saturday 27 April with a performance by rock group The Black Keys.
The full statement from OVG about Gary’s resignation said: “Gary Roden has decided to resign. We’d like to thank Gary for his help bringing the UK’s newest arena to live entertainment fans and wish him the best for the future.
“Rebecca Kane Burton has been named Interim GM, effective today. Rebecca is a seasoned veteran of venue management and live entertainment in the UK having served as VP/GM of The O2 from 2012-2016 and CEO of LW Theatres from 2016-2021.