Authorities and organisations are issuing warnings to Brits to remain vigilant over the Christmas period as scam parcel delivery texts are set to spike.
You may remember that in 2020 – and continuing into 2021 – there was significant rise in sophisticated scamming and phishing activity throughout the pandemic, with scammers found to have been carrying out fraudulent activity under the guise of just about everything from Amazon Prime, and hot tub sales companies, to social media platforms such as Facebook, and even the NHS.
It’s all part of what’s known as ‘Smishing’ – or ‘SMS phishing – and it’s where fraudsters send texts to mobile phones in the hope that people will click on a link to download malicious software, or give away their private data.
It was even found, thanks to a survey by consumer group Which?, that 60% of Brits received fake texts as scammers impersonate delivery companies during the pandemic.
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And that, unfortunately, only looks set to continue over the festive season, as it’s being reported by the BBC that more than a million scam texts will be sent in the UK in just this week alone.
More than half of those will use parcel deliveries to try to trick consumers.
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🤔 Received a suspicious message that you're unsure about?
Fake messages can be difficult to spot and criminals put in a lot of effort to make their communication look legitimate so it’s important to take your time and not act too quickly.https://t.co/AzELWBNpEt#12Fraudspic.twitter.com/Cbyn0qdnif
One cyber-security firm, Proofpoint – which works with regulators and retailers, collating and analysing ‘smishing’ texts – says it is seeing ten times more scam messages this year than last, and its Vice President of Operations, Jacinta Tobin, said a mix of COVID and Christmas makes the texts more tempting.
“We are totally susceptible, because we trust and we act quickly,” she said, with 98% of people reading a text within three minutes.
“And up to only a few years ago texts were used by friends and families.”
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Ms Tobin also pointed out that fraudsters use fear to manipulate us, and this is just one way to spot a scam, adding: “We don’t want to miss that parcel or present [and] we are seeing more and more urgent messages warning packages will be returned unless action is taken.”
While we know that the run-up to the big day is a time when fraudsters will be hard at work, Proofpoint is also warning Brits that after Christmas, there is also expected to be a spike in scam texts regarding Boxing Day sales, deals, and discounts.
Scam texts related to the new Omicron variant are also said to be expected.
More than a million scam texts will be sent in the UK in just this week alone / Credit: Twitter (@RoyalMail)
So, what’s the advice then? And what are delivery companies saying about the scams?
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This past year, the Royal Mail says it has been contacted by 60,000 members of the public concerned about texts or emails pretending to be them, and as a result, 40,000 websites have been taken down or blocked within 24 hour that claim to be for Royal Mail parcel fees.
Adam Christie – Privacy Manager at the Royal Mail – said consumers will never receive just a text or email from them asking for money or more information.
“The business is doing everything it can to deliver Christmas to people,” he said, “but we would urge people to be suspicious and not to click on any links they are sent unless they are 100% certain it’s from us.”
A spokesperson for Hermes also said: “We’re aware of a phishing attempt claiming to be Hermes where individuals are receiving a text message including a link to pay for parcel delivery.
“We would never ask for payment in this way.”
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Royal Mail, UKFinance, and Proofpoint are currently all urging consumers to forward dodgy texts so that they can take action.
New £60m fund launched to fill potholes across Greater Manchester
Emily Sergeant
A new £60 million Pothole Fund has been created to repair more of the city region’s roads and pavements.
The fund – which has been set up by new Mayor Bev Craig, and is to be spent across every borough in Greater Manchester – is set to be a ‘major boost’ to efforts to tackle the pothole problem, as it will be enough to repair and maintain over a million square metres, or around 125 kilometres, of road across the wider region.
Around 2.5 billion trips are made on Greater Manchester‘s roads every year – not only by motorists, but also by buses, trams, cyclists, and pedestrians. So the fund will be used to help keep the highways network ‘safe and reliable’.
The fund will enable transport teams to repair hotspots where surfaces are in poor condition, as well as resurface roads and pavements to prevent them from deteriorating in the first place.
A new £60m fund has been launched to fill potholes across Greater Manchester / Credit: TfGM
Cold and wet winters, more traffic, and heavier vehicles using the roads are just some of the contributing factors to the pothole problem, which is why the fund is being introduced before autumn and winter properly arrives.
The amount each of the 10 boroughs will receive is based on an agreed funding formula, with the allocations being:
Bolton: £6,552,000
Bury: £4,374,000
Manchester: £8,155,000
Oldham: £5,258,000
Rochdale: £5,243,000
Salford: £5,388,000
Stockport: £6,820,000
Tameside: £4,980,000
Trafford: £4,992,000
Wigan: £8,241,000
The extra cash comes from the region’s transport budget, with leaders agreeing to reallocate funding towards highways maintenance, and it fulfils a commitment Bev made in her Mayoral Manifesto to repair more roads and make sure pavements are safe.
“Keeping our roads and pavements safe and well maintained is essential for a growing city region like Greater Manchester,” explained Mayor Bev Craig.
“That’s why I promised to create this new Pothole Fund that will benefit drivers and everyone who uses our roads to get around. Properly maintaining our roads will save motorists money on costly repairs, and by preventing potholes forming in the first place, councils won’t have to spend as much money on emergency road repairs.
“This issue came up repeatedly on the doorstep during my election campaign so I’m pleased that I can do something about it so quickly, building on the significant work already planned by councils across Greater Manchester.”
Featured Image – TfGM
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Six GMP officers dismissed following racial discrimination allegations
Emily Sergeant
A number of police officers have been dismissed following an internal investigation, Greater Manchester Police (GMP) has confirmed.
Following the internal investigation into alleged racial discrimination against an officer on the Bury district – which was launched by GMP‘s Professional Standards Directorate in July 2024 – six officers and two former officers were found to have committed gross misconduct, and a ninth officer was found to have committed misconduct.
The investigation came after a report was made that an officer had been subjected to ‘racist behaviour’ by colleagues in December 2023.
The panel heard how PC Y – who has African heritage and has been granted anonymity – made a complaint after her accent was mimicked by a group of officers. She was also compared to a suspect with similar skin colour, and one of the dismissed PCs made a derogatory comment about her hair.
PC Y was supported and kept updated throughout the investigation, GMP assured, as well as providing evidence at the hearing.
The misconduct hearing lasted just over two weeks, with the panel concluding that the officers breached the Standards of Professional Behaviour relating to Equality and Diversity, Authority, Respect, and Courtesy.
The six officers who have been dismissed are PC Demi Green, PC Heena Rani, PC Lucy Granby, PC Matthew Barlow, PC Matthew Hill, and PC Mohammed Abid, while the former officers who were found to have committed gross misconduct are PC Jake Holt, and former Officer A – who has been granted anonymity.
The panel also found that Sergeant Adrian Bick’s actions amounted to misconduct, as there was no breach of the standard of equality and diversity.
As a result, the six serving officers have been sacked without notice, while the two former officers would have been dismissed had they not already left the force, and Sergeant Bick was issued a written warning.
“No officer or member of staff should have to come to work and experience discriminatory behaviour from the people they serve alongside,” declared Deputy Chief Constable, Terry Woods.
“Everyone has the right to feel respected, valued and part of the same team with a shared commitment to serving our communities and keeping people safe.”
Emily Sergeant -
23rd December 2021 
