Authorities and organisations are issuing warnings to Brits to remain vigilant over the Christmas period as scam parcel delivery texts are set to spike.
You may remember that in 2020 – and continuing into 2021 – there was significant rise in sophisticated scamming and phishing activity throughout the pandemic, with scammers found to have been carrying out fraudulent activity under the guise of just about everything from Amazon Prime, and hot tub sales companies, to social media platforms such as Facebook, and even the NHS.
It’s all part of what’s known as ‘Smishing’ – or ‘SMS phishing – and it’s where fraudsters send texts to mobile phones in the hope that people will click on a link to download malicious software, or give away their private data.
It was even found, thanks to a survey by consumer group Which?, that 60% of Brits received fake texts as scammers impersonate delivery companies during the pandemic.
ADVERTISEMENT
And that, unfortunately, only looks set to continue over the festive season, as it’s being reported by the BBC that more than a million scam texts will be sent in the UK in just this week alone.
More than half of those will use parcel deliveries to try to trick consumers.
ADVERTISEMENT
🤔 Received a suspicious message that you're unsure about?
Fake messages can be difficult to spot and criminals put in a lot of effort to make their communication look legitimate so it’s important to take your time and not act too quickly.https://t.co/AzELWBNpEt#12Fraudspic.twitter.com/Cbyn0qdnif
One cyber-security firm, Proofpoint – which works with regulators and retailers, collating and analysing ‘smishing’ texts – says it is seeing ten times more scam messages this year than last, and its Vice President of Operations, Jacinta Tobin, said a mix of COVID and Christmas makes the texts more tempting.
“We are totally susceptible, because we trust and we act quickly,” she said, with 98% of people reading a text within three minutes.
“And up to only a few years ago texts were used by friends and families.”
ADVERTISEMENT
Ms Tobin also pointed out that fraudsters use fear to manipulate us, and this is just one way to spot a scam, adding: “We don’t want to miss that parcel or present [and] we are seeing more and more urgent messages warning packages will be returned unless action is taken.”
While we know that the run-up to the big day is a time when fraudsters will be hard at work, Proofpoint is also warning Brits that after Christmas, there is also expected to be a spike in scam texts regarding Boxing Day sales, deals, and discounts.
Scam texts related to the new Omicron variant are also said to be expected.
More than a million scam texts will be sent in the UK in just this week alone / Credit: Twitter (@RoyalMail)
So, what’s the advice then? And what are delivery companies saying about the scams?
ADVERTISEMENT
This past year, the Royal Mail says it has been contacted by 60,000 members of the public concerned about texts or emails pretending to be them, and as a result, 40,000 websites have been taken down or blocked within 24 hour that claim to be for Royal Mail parcel fees.
Adam Christie – Privacy Manager at the Royal Mail – said consumers will never receive just a text or email from them asking for money or more information.
“The business is doing everything it can to deliver Christmas to people,” he said, “but we would urge people to be suspicious and not to click on any links they are sent unless they are 100% certain it’s from us.”
A spokesperson for Hermes also said: “We’re aware of a phishing attempt claiming to be Hermes where individuals are receiving a text message including a link to pay for parcel delivery.
“We would never ask for payment in this way.”
ADVERTISEMENT
Royal Mail, UKFinance, and Proofpoint are currently all urging consumers to forward dodgy texts so that they can take action.
Free roses are being handed out at a Manchester train station this Valentine’s Day
Danny Jones
In an effort to spread the love this Valentine’s Day, free roses are being hands out to commuters at a Manchester train station this week.
Add that to the ever-growing list of why we absolutely adore this place.
Not everyone is coupled up come the most mush day of the year, nor do they need to be – self-love, Galentine’s and even just a whoelsome pint or two with the boys – but it’s nice to see Greater Mancs going out of their way to make things nicer for each other.
In our eyes, in a relationship or otherwise, this day is just about sharing the love with everyone and if you happen to arriving or leaving Manchester (excuse me, why would you ever?) from Victoria station this Friday, you could be in for a lovely little surprise.
The brains behind the touching little gesture is the city’s legendary live music and entertainment space, AO Arena.
Although many arrive at the venue via the Trinity Way Tunnel on the other side of Arena, the AO is already directly attached to Victoria by a simply set of stairs, meaning you can arrive in the city centre via train or tram and arrive directly at your destination.
It’s also one of the busiest stations in the North West, so for commuters looking to start the day with a little love, whether that be to treat their significant other, brighten a colleague’s day or just make themselves feel good, these roses are set to be handed out on Valentine’s Day morning.
100 of the most romantic flowers will be up for grabs from 8am at Manchester Victoria Station on a first-come, first served basis, naturally, Simple as that – but it gets better…
There is also an exciting chance to win a handful of surprises, including free tickets to a show at the arena, which will be given away with a select few lucky roses.
This year marks an extra special milestone for the AO Arena, as they are celebrating thirty years of spreading joy in the city as Manchester’s longest standing large music venue.
With that in mind and tying together the arena’s history and love for entertainment, each rose will be individually wrapped in a special 30th birthday edition print.
This design features the names of all artists and acts who have performed there over the last three decades; consider it just a small token of AO‘s love and affection for 0161, wrapped in nostalgia.
Happy Valentine’s Day, Manchester – you’ll always be ours x
Hundreds turn out for dying guide dog’s final walk along Blackpool seafront
Emily Sergeant
Hundreds of people and their pets gathered on the Blackpool seafront for a terminally-ill guide dog’s final walk.
‘Ginger prince’ Labrador retriever Ian had been working hard guiding his owner, Mark, through the world and providing him with the independence needed to take on each day, and was not long off his retirement and getting to spend the rest of his days in a loving home.
One Ian got to around 10, he was set to hang up his harness and go on to live with his former Puppy Raiser, Gemma Fairhurst, along with her family and her other guide dog pups in training, so that Mark would still get to keep in touch with Ian and Ian would get to pass on his wisdom and teach the youngsters how it’s done.
But sadly, this plan won’t become a reality, as Ian was recently diagnosed with terminal cancer.
Hundreds turned out for a dying guide dog’s final walk along Blackpool seafront / Credit: Gemma Fairhurst (via GoFundMe)
Vets told Mark and his wife Kerry around Christmas 2024 that Ian would sadly only have four-eight weeks to live.
Once Ian’s owners got in touch with Gemma to tell her the devastating news, she knew she had to do something to honour and celebrate him – and ultimately, raise funds for Guide Dogs to name another puppy Ian once he’d passed.
So, Gemma and Mark planned one last special walk for Ian along the Blackpool Promenade – the place he called home.
More than 200 people and 80 dogs joined in the walk / Credit: Sarah Summerton (via Guide Dogs)
“He’s led such a wonderful life and brought happiness to Mark and Kerry, but also to everyone that he’s met,” Gemma explained in her fundraiser.
“For me, he’s changed my life, and in many ways, he’s saved my life. He gave me the strength to carry on and he’s given Mark love and support that cannot be measured… so I’d like to raise the money it takes to name another guide dog, and the most perfect name I can think of is Ian.
“The cost to sponsor and name a guide dog is £5,000, so that’s what I’m trying to raise.”
The ‘big old doggy walk’ took place this past Sunday (9 February) from 2pm, and was open for any and everyone who would like to come along… and come along they did, as more than 200 people and 80 dogs arrived to walk along the seafront.
The walkers all contributed towards the ‘5,000 steps for £5,000’ target, with Ian leading the way at the front and being pushed along in a special troller by Mark and Gemma.
For the last leg of the journey, Ian even got out of his stroller and walked along the Promenade himself, with the walkers creating a guard of honour for him.
Ian’s story touched the heart of so many people across the North West, that Gemma absolutely smashed her target of £5,000, and at the time of writing, has raised more than £7,230 to name another guide dog puppy Ian.
Gemma said she’d been ‘overwhelmed’ by the support she’s received, and that people from all over the region turned up – including other guide dog puppies she raised in the past.