Authorities and organisations are issuing warnings to Brits to remain vigilant over the Christmas period as scam parcel delivery texts are set to spike.
You may remember that in 2020 – and continuing into 2021 – there was significant rise in sophisticated scamming and phishing activity throughout the pandemic, with scammers found to have been carrying out fraudulent activity under the guise of just about everything from Amazon Prime, and hot tub sales companies, to social media platforms such as Facebook, and even the NHS.
It’s all part of what’s known as ‘Smishing’ – or ‘SMS phishing – and it’s where fraudsters send texts to mobile phones in the hope that people will click on a link to download malicious software, or give away their private data.
It was even found, thanks to a survey by consumer group Which?, that 60% of Brits received fake texts as scammers impersonate delivery companies during the pandemic.
ADVERTISEMENT
And that, unfortunately, only looks set to continue over the festive season, as it’s being reported by the BBC that more than a million scam texts will be sent in the UK in just this week alone.
More than half of those will use parcel deliveries to try to trick consumers.
ADVERTISEMENT
🤔 Received a suspicious message that you're unsure about?
Fake messages can be difficult to spot and criminals put in a lot of effort to make their communication look legitimate so it’s important to take your time and not act too quickly.https://t.co/AzELWBNpEt#12Fraudspic.twitter.com/Cbyn0qdnif
One cyber-security firm, Proofpoint – which works with regulators and retailers, collating and analysing ‘smishing’ texts – says it is seeing ten times more scam messages this year than last, and its Vice President of Operations, Jacinta Tobin, said a mix of COVID and Christmas makes the texts more tempting.
“We are totally susceptible, because we trust and we act quickly,” she said, with 98% of people reading a text within three minutes.
“And up to only a few years ago texts were used by friends and families.”
ADVERTISEMENT
Ms Tobin also pointed out that fraudsters use fear to manipulate us, and this is just one way to spot a scam, adding: “We don’t want to miss that parcel or present [and] we are seeing more and more urgent messages warning packages will be returned unless action is taken.”
While we know that the run-up to the big day is a time when fraudsters will be hard at work, Proofpoint is also warning Brits that after Christmas, there is also expected to be a spike in scam texts regarding Boxing Day sales, deals, and discounts.
Scam texts related to the new Omicron variant are also said to be expected.
More than a million scam texts will be sent in the UK in just this week alone / Credit: Twitter (@RoyalMail)
So, what’s the advice then? And what are delivery companies saying about the scams?
ADVERTISEMENT
This past year, the Royal Mail says it has been contacted by 60,000 members of the public concerned about texts or emails pretending to be them, and as a result, 40,000 websites have been taken down or blocked within 24 hour that claim to be for Royal Mail parcel fees.
Adam Christie – Privacy Manager at the Royal Mail – said consumers will never receive just a text or email from them asking for money or more information.
“The business is doing everything it can to deliver Christmas to people,” he said, “but we would urge people to be suspicious and not to click on any links they are sent unless they are 100% certain it’s from us.”
A spokesperson for Hermes also said: “We’re aware of a phishing attempt claiming to be Hermes where individuals are receiving a text message including a link to pay for parcel delivery.
“We would never ask for payment in this way.”
ADVERTISEMENT
Royal Mail, UKFinance, and Proofpoint are currently all urging consumers to forward dodgy texts so that they can take action.
Council calls on Manchester public to help bring hundreds of empty homes back into use
Emily Sergeant
Residents across Manchester are being called on to help bring hundreds of empty homes across the region back into use.
Since the beginning of this year, a major review has been underway around the city’s draft strategy for bringing empty homes back into use to help meet demand for affordable homes across the city, while also improving communities by tackling empty homes that can blight an area… but now, Manchester City Council needs your help.
Following a major public consultation, the Council is now acting on feedback to accelerate plans to bring as many long-term empty homes back into active use as possible.
Although the number of long-term empty homes in Manchester is near a historic low, with the Council having managed to reduce the number by more than half since 2013, there is still more work to be done.
“Every void property is a missed opportunity to provide a family a place to live, reduce homelessness, and lessen the burden on temporary accommodation,” the Council said in a statement.
The Council is calling on the Manchester public to help bring hundreds of empty homes back into use / Credit: Benjamin Elliott (via Unsplash)
So, how can residents help then? What do you need to do if you spot an empty home on a street nearby?
Well, the easiest way to report an empty home is to report the issue online here, or by emailing [email protected]. And then once that’s done, a team of dedicated empty homes officers will take up the case to find out who owns the property and work with the owner on a plan to bring the home back into use.
The vast number of empty homes are privately owned with complex histories, and there are some cases where an owner may have passed away.
While working collaboratively with housing providers, voluntary organisations and public services are also a key element of detecting potentially empty or ‘problematic’ homes to repurpose them.
Officers can also support, where required, if a communication or language poses a barrier to resolving an empty home issue.
Tailored approaches to different communities – where empty homes impact neighbourhoods in different ways – are also being considered, according to the Council.
“To think, if we could bring all empty homes back into use, then we could provide more homes for those on the housing register and take pressure off the whole housing system,” explained Cllr Gavin White, who is Manchester City Council’s executive member for housing and development.
“The potential of making empty homes a thing of the past is huge for Manchester families looking for a place to call home – and a significant part of tackling the housing crisis.”
Featured Image – Wikimedia Commons
News
Urgent travel warning issued ahead of one of Manchester’s busiest event weekends of the year
Emily Sergeant
Greater Manchester is gearing up for what is set to be one of the busiest weekends of the year.
Manchester‘s biggest music festival, Parklife, returns to Heaton Park this weekend (Saturday 20 and Sunday 21 June), with tens of thousands of people expected to make the journey to see headliners Calvin Harris, Sammy Virji, Skepta, and Zara Larsson, as well as many other well-known music names… but that’s not all.
Over at the Etihad Stadium, Take That are set to perform a series of shows across the weekend, while the Etihad Campus will also host the Women’s Netball Final at Co-op Live from 3pm on Saturday afternoon.
The city will also welcome Lily Allen and the B52s across three nights at the AO Arena, and the Women’s Cricket World Cup will draw thousands to Emirates Old Trafford on 21 June, when South Africa take on India.
So, as you can see, we’ve got a jam-packed couple of days coming up.
📣 This weekend is expected to be one of the busiest in Manchester, with multiple events taking place across the city.
🚗 Public transport, roads and venues are likely to be extremely busy.
🕛 If you’re travelling anywhere this weekend, please plan ahead and allow extra time… pic.twitter.com/iqtmlSpAOR
In fact, it’s estimated that more than a quarter of a million people are expected to be travelling to the various events over the weekend, and of course, this means the roads and public transport will be significantly busier than usual.
Whether you’re one of the many fans or just making a regular journey, Transport for Greater Manchester (TfGM) is advising everyone to ‘plan ahead’, allow extra time for their journey, and avoid the busiest areas and times.
To prepare for the increase in travel, TfGM has confirmed that there will be more trams serving event venues, alongside extended tram operating times, to ensure everyone gets home safely.
For travel to and from Parklife, the specific Parklife travel ticket – which will be available on the Bee Network app – is valid on trams and buses across Greater Manchester, and this includes relevant shuttle buses operating to and from the city centre.
An urgent travel warning has been issued ahead of one of Manchester’s busiest event weekends of the year / Credit: Steve Turvey (Supplied) | TfGM
Throughout the weekend, extra staff and TravelSafe Support Officers will be out and about across the transport network to help passengers, and TfGM will be working closely with police and other partners to manage roads and the transport network around the clock.
“We’re expecting it to be very busy across the network, with more than a quarter of a million fans travelling to various sports and music events,” commented Danny Vaughn, who is the Chief Network Officer at TfGM.
“We will have as many staff as possible on the network, running as many services as we can to ensure that the Bee Network is here to help you get where you need to go.
“So, for everyone looking to get out and about, please plan ahead, check the Bee Network app for updates and have a safe journey.”
A dedicated travel page for this weekend’s event has been set up, so you can find out everything you need to know and get live updates on the Bee Network website here.
Emily Sergeant -
23rd December 2021 
