Manchester City Council has committed to offering support to “anyone struggling” in the city region over the festive period.
While Christmas may only be just over a week away now, and the spirit of the season is really starting to set in for many, it’s sadly not always ‘the most wonderful time of the year’ for everyone – especially with the rising cost of living crisis unfortunately continuing to make its impact felt across Greater Manchester and throughout the UK.
Here in Manchester, Council figures show that more than 100,000 households have been put at risk in some way due to the cost of living crisis, whether that be accessing food, paying bills, or slipping into financial trouble.
This is why Manchester City Council is setting out to offer as much support as it can over Christmas.
Councillors say that the difficulties thousands of Mancunians have faced on a daily basis have been “plain to see” over the last few years.
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But in spite of what it has referred to as “the failings” from the UK central Government in delivering “tangible and lasting support” for those who need it most, the Council says it has has “resolved to ensure that people can turn to us”.
So, what support is available to Manchester residents this winter then? Here’s everything you need to know.
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Cost of Living Advice Line
Back in 2022, the Council started Cost of Living Advice Line, which provides Manchester residents with a number to call if they are struggling with a range of issues such as paying bills, debt advice, access to services, food support, and more.
That number is still live and can be reached on 0800 023 2692, with operators remaining on the line to support anyone who needs help or advice.
Listen to how Manchester pharmacies are connecting people with our cost of living advice line – literally giving help on prescription. 👂
Warm Welcome Spaces are places where people can go to take shelter in a warm and judgement free location.
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This year, all of Manchester’s libraries are open to those in need, for as long as they need them, with a range of other businesses and organisations across the Greater Manchester region having also put themselves forward for the scheme too.
More than 15,000 ‘Helping Hands’ Advice Guides – which detail the support available for people during the winter – have been produced and will be available across the city in locations such as libraries, Sure Start Centres, and Early Help Hubs.
‘Winter Warmth’ advice leaflets are also being made available, which inform people how they can access support if they need help paying their heating bills, where they can go to stay warm for free in Manchester, and how to stay healthy during the cold weather.
Social Tariffs
‘Social Tariffs’ are also available for people who are in receipt of Universal Credit or Pension Credit, which allow them to access reduced-price internet or mobile phone rates.
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The Holiday Activity Fund Programme
Additional support has also been made available by the Council for families who struggle when schools are out via The Holiday Activity Fund Programme.
Running throughout the school Christmas holiday period, this scheme provides free activities and shared experiences for children aged five to 16, with free meals provided throughout the day to “fill a gap” which would normally be provided via a free school meal.
The Council has outlined its festive season support options just a week after it was revealed that the city has secured £5.2 million in funding to build new ‘supported accommodation’ designed to house rough sleepers, and also comes after it published its plan back in November to get rough sleepers off the streets of Manchester and into temporary accommodation this winter.
The Premier League is keeping its crucial cap on away game ticket prices – for now
Danny Jones
The Premier League has announced it is extending its crucial price cap for away games, as the general cost of match tickets continues to creep up all over the country.
Most season card holders, be they here in Greater Manchester or elsewhere, are likely looking at their annual spending going up simply, so steps like these are key in keeping first division football as affordable as possible.
And that’s just the ongoing cost of living, let alone the clubs that are continuing the trend of charging more each year and, unfortunately, even pricing some supporters out entirely.
With that in mind, the news of England’s top-flight sides voting unanimously to keep the £30 cap intact for at least another two years comes as relief to those who spend most of the year putting their hard-earned cash towards following their team home and away.
BREAKING: The Premier League extend £30 cap on away tickets for another two seasons 🚨 pic.twitter.com/L336aZwmn3
Now confirmed to remain in place until the end of the 2027/28 campaign, travelling fans obviously still spend plenty of money on transport and so on every year, but at least they don’t have to worry about rising general admissions.
At least not for the time being…
Writing in a statement, the Premier League said: “Away fans help create the incredible atmosphere Premier League matches are renowned for. Since the cap’s implementation in 2016, it has contributed to attendance at away games increasing from 82% to 91%.”
They also acknowledged the significant and regular funds that supporters still spend on these trips, with plenty of people online also praising the Football Supporters’ Association (FSA), which helped spearhead the campaign over a decade ago.
With so many other obstacles still getting in the way of fans making it to games either at their usual stadium or on an away day – not least of all the constant and increasingly frustrating rescheduling of fixtures – it’s good to see this isn’t an area the Prem are trying to target.
As always, the multi-billion-pound business can always seek out other, newer money spinners, and we’re absolutley certain they will. For instance, there’s at least one happening over in Spain that we’d happily see carried over here.
Following the news, this now means that fans will ultimately have enjoyed 12 back-to-back seasons of the benefit, and long may it continue.
Nevertheless, the biggest barrier for people to watch the beautiful game at its highest level in the UK remains the cost of standard tickets.
The likes of Manchester United, Arsenal, Leeds and more have already let matchgoers know that their season ticket prices will be going up, and the likes of Man City have already seen backlash for increasing rates amid the expansion of the Etihad Campus.
Greater Manchester’s fire service officially rated ‘outstanding’ following inspection
Emily Sergeant
Greater Manchester’s fire service has officially been rated ‘outstanding’.
His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) has awarded published its latest inspection report, and has awarded Greater Manchester Fire and Rescue Service (GMFRS) two ‘Outstanding’ ratings for the first time in the service’s history.
One ‘outstanding’ rating was given for the preventing of fire and emergencies, and one for values and culture.
Some of the areas of strength noted in the report include outstanding prevention work, acknowledging the service’s innovative partnership activity and targeted risk reduction programmes, and a ‘strong, positive, and inclusive’ culture, with strong communication and a clear focus on values, staff voice, and transparent decision making.
The service was also commended for having high levels of operational preparedness, and ‘effective’ governance and scrutiny, with ‘clear’ performance reporting and strategic direction.
In addition to the two ‘Outstanding’ ratings, inspectors also rated GMFRS as ‘Good’ in seven of the eight other inspection categories – including responding to fires and other emergencies, training and developing the right people with the right skills, and ensuring fairness and diversity across the workplace.
Inspectors also acknowledged the ‘significant capacity pressures’ on fire safety regulation across the UK, and the unique challenges posed by Greater Manchester’s complex and fast-changing urban environment.
“Greater Manchester has a fire and rescue service we can be proud of,” commented Mayor Andy Burnham, as the inspection report was published this week.
Greater Manchester’s fire service has officially been rated ‘outstanding’ following its latest inspection / Credit: GMFRS
“I’ve often said that GMFRS is one of the best services not just in this country, but anywhere. The inspectors’ findings reinforce this belief. I’m pleased that this strong inspection report recognises its outstanding prevention work as part of Greater Manchester’s Live Well approach, its outstanding culture and values, and consistently good performance across almost every other area.”
Chief Fire Officer, Dave Russell, added: “I am really pleased that the inspectors have recognised our progress towards this goal, by awarding us ‘Outstanding’ ratings for the first time in our service’s history.
“I am particularly pleased to have been awarded these for our nation-leading work on prevention, helping us to use our resources in the most effective way, and in our service’s culture, which I made my number one priority when joining the service.”
Emily Sergeant -
18th December 2023 
