A family from Stockport have described the scenes at Tenerife airport following a massive air traffic control failure, which left them sleeping on military-style camp beds INSIDE the airport.
Thousands of Brits have seen their journeys cancelled and are still waiting for new flights home following a network-wide technical issue that put the UK’s entire air traffic control system offline on Monday.
The National Air Traffic Services warned that the disruption “could last days” — and, for now, that certainly looks to be the case.
Stricken passengers and airlines have been left scrambling to find hotel accommodation for those affected by the travel chaos.
That’s included sleeping in hotel lobbies and in airport lounges, including the scenes seen at Tenerife Airport, where tired, hungry and frustrated would-be fliers were temporarily housed along rows of military-style camp beds, as terminals have been turned into temporary bedrooms and living spaces.
Sight like this are fairly common at most airports.This one is less so.People are sleeping on benches, floors and even military camp beds at airports like Tenerife TFS. (Credit: Bruno Sanchez-Andrade Nuño/Natalie Wood)
Stockport local Natalie and her family were set to travel home from a holiday in Tenerife and arrive back at Manchester Airport in the early hours of Monday 28 August. However, after hearing about all the travel drama at the reception of their hotel, they later received an email from easyJet informing them that their flight had been cancelled.
“We booked direct with easyJet but there was no communication directly to us, we just received the email saying the flight has been cancelled and there was no holiday rep [to help] and no one who spoke English for us to communicate with,” she explains.
“We tried to call customer service but got cut off, so we were left unsure even if the coach scheduled to take us back to the airport was going to pick us up.”
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Thankfully, their coach did arrive, but after apparently queuing for 45 minutes to board and arriving at the airport, they were then told by an easyJet employee to go back to the hotel whilst they waited to be assigned to a new flight.
“It was at our expense as they stated there were rooms available but when we returned there wasn’t any and when we asked for food vouchers, they said we weren’t allowed and were then told by easyJet to get on our transfers.”
Natalie went on to explain how they had to settle for sitting on the airport floor and how her daughter had to re-wear dirty clothes from the holiday after all the travelling back and forth. Even after the medics arrived with the camp beds, along with some blankets, fruit and water, they obviously prioritised children, the elderly and people with disabilities first.
Fortunately, there were just enough beds for her and her family to use, but with Natalie and her family facing being in Tenerife until the next flight on Friday, it’s not the most comfortable of circumstances.
So like so many others in the same boat, the family have had to make alternative arrangements.
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“We have had to lend money from family to get us a BnB till Friday and a car rental because our flight lands us in Edinburgh and we’ve still heard no news from easyJet,” she said.
Sadly, their story is just one of countless Brits stuck abroad and those who were scheduled to fly out from the likes of Manchester and other airports are now heading home and simply looking to cancel bookings and get their money back.
The Manc has approached easyJet for a comment.
The airline has been sending some ‘rescue flights’ to various locations across Europe and said in an update that they have been “providing customers with assistance and hotel accommodation and advising anyone who has needed to make their own hotel or alternative travel arrangements that they will be reimbursed.”
At present, they are running a total of “five repatriation flights” from Palma, Faro, Tenerife, Enfidha and Rhodes to London Gatwick this week and have said, “We are also operating larger aircraft on key routes including Faro, Ibiza, Dalaman and Tenerife to provide some additional 700 seats this week.” Meanwhile, the press surrounding our local airport has gone from bad to worse in the last 24 hours or so…
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Pretty grim reading for Greater Manchester holidaymakers for the second year running. 😬✈️https://t.co/J16EMibOQJ
Manchester’s libraries to become ‘warm spaces’ with free hot drinks and WiFi this winter
Emily Sergeant
Manchester’s libraries are set to become ‘warm welcome spaces’ offering free hot drinks and internet access to those in need again this winter.
After millions of local residents visited the ‘stigma-free safe spaces’ to escape and take refuge from the cold each year since they were first introduced in 2022, Manchester City Council has decided to reintroduce its popular ‘Warm Welcome Spaces’ scheme again this year during the chillier months.
All 22 of Manchester‘s public libraries are, once again, taking part in the scheme this time around.
Designed to ‘provide support to people who need it’ over some of the most challenging months of the year when temperatures drop, the Council’s scheme is offering a range of different services – and they’re all for free of charge.
Free hot drinks, WiFi and internet access, data SIM cards, and newspapers are just some of the things people can make the most of inside these ‘warm spaces’, as well as get access to information, advice, and extra signposting to other support services they made need in the city.
Manchester’s libraries will become ‘warm spaces’ with free hot drinks and WiFi again this winter / Credit: Haydon Waldeck | koolshooters (Pexels)
There will be age-friendly spaces to connect with others, story times once a week at 11am for children under five, and even weekly digital drop-ins too.
Manchester Central Library, Miles Platting Community Library, Hulme High Street Library, Beswick Library, Longsight Library, and Abraham Moss Library are just some of the libraries taking part this winter.
All 22 libraries will be free to enter, and the Council says people can stay in them ‘for as long as you like’.
“For many years, the Council has been a proud supporter of the Warm Welcome Spaces initiative,” explained Councillor Thomas Robinson, who is the Executive Member for Healthy Manchester and Adult Social Care at Manchester City Council.
“In Manchester we have been all too aware of the impact of the cost-of-living crisis and the hardships people have suffered as a result.
“It’s not an exaggeration to say this work has the potential to be lifesaving. The simple act of offering a person a safe place where they can interact with other Mancunians, to not feel alone or get the help they need, can have a lasting and meaningful impact.”
Find your local free ‘Warm Welcome Space’ in Manchester here.
Featured Image – RawPixel
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University fees set to increase in line with inflation but Government promises ‘better outcomes’ for students
Emily Sergeant
University tuition fees are set to increase in line with forecasted inflation for the next two academic years, the Government has announced.
Last year was the first year, since 2017, that tuition fees were increased in line with inflation, and now that the Office for Students is forecasting that 43% of institutions will be in deficit without further action to ‘shore up’ their finances, the Government has announced in its ‘landmark’ Post-16 Education and Skills White Paper – published this week – that fees will need to rise again.
To support universities in continuing to deliver world-class teaching and research, tuition fees will rise in line with forecast inflation for the next two academic years.
According to the Department for Education, legislation will then be brought forward, when parliamentary time allows, to enable automatic increases to fee caps in future years in line with inflation – but this will only be institutions that meet tough new quality thresholds set by the Office for Students.
Where standards are deemed to ‘fall short’, the Office for Students will then act quickly to stop the expansion of low-quality courses and will aim to hold providers to account.
University fees are set to increase in line with inflation for the next two years / Credit: PickPik
Universities that underperform could face financial and regulatory consequences, the Government has confirmed, as a way of ensuring public money is spent only on courses that deliver for students and the economy overall.
“Young people from all backgrounds feel they have been let down by a system that talks about opportunity but too often fails to deliver it,” commented Education Secretary, Bridget Phillipson, as the White Paper was published this week.
“Universities charge significant fees for their courses, but if they are going to charge the maximum, it is right that they deliver the world-class education students expect.
“These reforms will ensure value for money, higher standards across our universities and colleges and a renewed focus on the skills our economy needs.”
The Government has also said it will also work with universities and local authorities to ensure they offer ‘adequate accommodation’ for their students.
It will also support efforts to drive down the cost of living going forward.