A family from Stockport have described the scenes at Tenerife airport following a massive air traffic control failure, which left them sleeping on military-style camp beds INSIDE the airport.
Thousands of Brits have seen their journeys cancelled and are still waiting for new flights home following a network-wide technical issue that put the UK’s entire air traffic control system offline on Monday.
The National Air Traffic Services warned that the disruption “could last days” — and, for now, that certainly looks to be the case.
Stricken passengers and airlines have been left scrambling to find hotel accommodation for those affected by the travel chaos.
That’s included sleeping in hotel lobbies and in airport lounges, including the scenes seen at Tenerife Airport, where tired, hungry and frustrated would-be fliers were temporarily housed along rows of military-style camp beds, as terminals have been turned into temporary bedrooms and living spaces.
Sight like this are fairly common at most airports.This one is less so.People are sleeping on benches, floors and even military camp beds at airports like Tenerife TFS. (Credit: Bruno Sanchez-Andrade Nuño/Natalie Wood)
Stockport local Natalie and her family were set to travel home from a holiday in Tenerife and arrive back at Manchester Airport in the early hours of Monday 28 August. However, after hearing about all the travel drama at the reception of their hotel, they later received an email from easyJet informing them that their flight had been cancelled.
“We booked direct with easyJet but there was no communication directly to us, we just received the email saying the flight has been cancelled and there was no holiday rep [to help] and no one who spoke English for us to communicate with,” she explains.
“We tried to call customer service but got cut off, so we were left unsure even if the coach scheduled to take us back to the airport was going to pick us up.”
Thankfully, their coach did arrive, but after apparently queuing for 45 minutes to board and arriving at the airport, they were then told by an easyJet employee to go back to the hotel whilst they waited to be assigned to a new flight.
“It was at our expense as they stated there were rooms available but when we returned there wasn’t any and when we asked for food vouchers, they said we weren’t allowed and were then told by easyJet to get on our transfers.”
Natalie went on to explain how they had to settle for sitting on the airport floor and how her daughter had to re-wear dirty clothes from the holiday after all the travelling back and forth. Even after the medics arrived with the camp beds, along with some blankets, fruit and water, they obviously prioritised children, the elderly and people with disabilities first.
Fortunately, there were just enough beds for her and her family to use, but with Natalie and her family facing being in Tenerife until the next flight on Friday, it’s not the most comfortable of circumstances.
So like so many others in the same boat, the family have had to make alternative arrangements.
“We have had to lend money from family to get us a BnB till Friday and a car rental because our flight lands us in Edinburgh and we’ve still heard no news from easyJet,” she said.
Sadly, their story is just one of countless Brits stuck abroad and those who were scheduled to fly out from the likes of Manchester and other airports are now heading home and simply looking to cancel bookings and get their money back.
The Manc has approached easyJet for a comment.
The airline has been sending some ‘rescue flights’ to various locations across Europe and said in an update that they have been “providing customers with assistance and hotel accommodation and advising anyone who has needed to make their own hotel or alternative travel arrangements that they will be reimbursed.”
At present, they are running a total of “five repatriation flights” from Palma, Faro, Tenerife, Enfidha and Rhodes to London Gatwick this week and have said, “We are also operating larger aircraft on key routes including Faro, Ibiza, Dalaman and Tenerife to provide some additional 700 seats this week.” Meanwhile, the press surrounding our local airport has gone from bad to worse in the last 24 hours or so…
Pretty grim reading for Greater Manchester holidaymakers for the second year running. 😬✈️https://t.co/J16EMibOQJ
The Spirit of Manchester confirms bar closure as Manc hospitality takes another hit
Danny Jones
Manchester has been hit by yet another gutting hospitality closure as The Bar at The Spirit of Manchester Distillery, formerly known as Three Little Words, has confirmed they have shut down effective immediately.
The stunning spot set up as The Spirit of Manchester Distillery’s dedicated, customer-facing city centre venue and second home under the arches, opened back in 2019, offering a cocktail, gin-making and tasting experience, as well as a restaurant.
But fast forward six years, and now the once-beloved Three Little Words bar has sadly closed, largely citing the same economic pressures everyone has faced post-pandemic.
Writing an emotional farewell post on LinkedIn, Spirit of Manchester co-founder and master distiller Seb Heeley said: “This is a post I never thought I’d have to write. 9 years ago, we set out with a dream to build something that would represent the spirit of Manchester from the humble beginning in our dining room.
“We were fortunate enough that people embraced our vision, and 6 years ago we embarked on an over million pound project to bring 6 forgotten, abandoned arches beneath the iconic Manchester Central back to life to show the best the city has to offer.
“Unfortunately, COVID changed the playing field 5 years ago, and over the last 2 years, running a city centre hospitality business, we have been hit with a perfect storm of rising costs, taxes and pressure on customer wallets that has ultimately led to an unsustainable business model.
“It is with the heaviest of hearts that we have to close our customer-facing operation on Watson Street today. It’s the amazing team that I feel most sorry for, as it’s their commitment over the last 6 years that has made this building feel like our forever home.”
Having also housed local culinary offerings like Etana, too, it’s sad to see such an eye-catching part of the city’s dining scene fall foul to the ongoing industry pressures and cost of living crisis.
Heeley goes on to add: “If anyone on my network is looking for new recruits, I couldn’t speak highly enough of our whole team. Please get in touch with me about any opening you may have.”
Even if you’ve never been, you’ll have passed a bottle of Manchester Gin countless times. (Credit: The Manc Eats)
Heeley signs off by saying: “While this is the end for our experience centre site, Manchester Gin will continue to be made in the city and hopefully enjoyed for years to come.
“Obviously, this is a difficult time for all of us, so please bear with us while we go through this transition. Thank you.” Online orders have also been briefly paused as they look to lay out clearer plans for the future, and we can only hope they come through the other side more stable.
In what has been a heartbreaking start to the week, this marks the third high-profile food and drink casualty in central Manchester alone in the space of just the last two days, with the news of Salvi’s shutting their Deansgate Square location being followed up by another NQ closure barely hours later.
Safe to say it’s more apparent than ever that our hospitality sector needs better support and fast.
Manchester’s famous 24-hour charity run for the homeless expands into three new cities
Danny Jones
Manchester city centre’s famous 24-hour charity run, which raises money for Britain’s homeless community every year, is growing once again in 2025, with the heartwarming event expanding into a trio of new regions.
The annual 24 Hour Run Against Homelessness may have started out life here in Manchester, but last November saw it branch out for the first time ever, launching the maiden edition of The Birmingham 24 Hour Run – an instant success, with the return 12 months later confirmed soon after.
We here at The Manc have been supporting the cause for a while now, with multiple members of the team having joined both the local and Brummy editions of the run.
Now set to branch out even further in just a few months’ time, The 24 Hour Run Against Homelessness is set to make its Yorkshire debut across two separate fundraising events this autumn, not to mention another event in the West Midlands this winter.
The 2024 Birmingham run saw almost £1,700 for relative homeless causes in the area, with all contributions considered: nothing short of an incredible tally for the inaugural event attended by far fewer numbers than its now well-established founding counterpart.
It was the first time that the Manc-born and bred charity run had ever ventured out of the city, proving that the format and not just nationwide, but a global crisis is what that can be supported all over.
With that in mind, this year, The 24 Hour Run Against Homelessness will be hoping to positively impact rough sleeping numbers in Leeds for the very first time, as well as Sheffield, Hereford and, of course, Birmingham once again.
And yes, you can expect support from our friends over at The Hoot and The Sheff.
Backed by numerous local businesses, fellow non-profit organisations, run clubs, university groups, and plenty more from in and around the community, the annual fundraising relay run attracts thousands – and that’s just in Manchester.
The 24-Hour Run Against Homelessness was started by a bunch of uni students as a charitable arm of their running society, Run Wild MCR, and has since gone on to raise more than £50,000 for the ‘A Bed Every Night Scheme’.
An amazing achievement for a crucial cause we can all get behind.
Overseen by the Greater Manchester Mayor’s Charity and the Labour MP himself, Andy Burnham (who is a regular attendee every year now), the event that starts at noon one day and finishes at the same time the next, has seen both regional and national news coverage.
Speaking on this year’s expansion, 24 Hour Run Against Homelessness co-founder Tom Lewis told us: “We’ve been overwhelmed by the support over the years; the Manchester running community, local companies and so many other organisations have come together to make a real difference.”
“Everyone should get involved with the 2025 events as it brings communities together from across each city to help raise money to aid those in need.”
For anyone considering getting involved with this year’s charity run for the homeless around Manchester city centre, or indeed any of the other four cities hosting in 2025, you can find the dates for each and more information HERE.
You can also watch a helpful little explainer, featuring the voice of yours truly, down below: