A family from Stockport have described the scenes at Tenerife airport following a massive air traffic control failure, which left them sleeping on military-style camp beds INSIDE the airport.
Thousands of Brits have seen their journeys cancelled and are still waiting for new flights home following a network-wide technical issue that put the UK’s entire air traffic control system offline on Monday.
The National Air Traffic Services warned that the disruption “could last days” — and, for now, that certainly looks to be the case.
Stricken passengers and airlines have been left scrambling to find hotel accommodation for those affected by the travel chaos.
That’s included sleeping in hotel lobbies and in airport lounges, including the scenes seen at Tenerife Airport, where tired, hungry and frustrated would-be fliers were temporarily housed along rows of military-style camp beds, as terminals have been turned into temporary bedrooms and living spaces.
Sight like this are fairly common at most airports.This one is less so.People are sleeping on benches, floors and even military camp beds at airports like Tenerife TFS. (Credit: Bruno Sanchez-Andrade Nuño/Natalie Wood)
Stockport local Natalie and her family were set to travel home from a holiday in Tenerife and arrive back at Manchester Airport in the early hours of Monday 28 August. However, after hearing about all the travel drama at the reception of their hotel, they later received an email from easyJet informing them that their flight had been cancelled.
“We booked direct with easyJet but there was no communication directly to us, we just received the email saying the flight has been cancelled and there was no holiday rep [to help] and no one who spoke English for us to communicate with,” she explains.
“We tried to call customer service but got cut off, so we were left unsure even if the coach scheduled to take us back to the airport was going to pick us up.”
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Thankfully, their coach did arrive, but after apparently queuing for 45 minutes to board and arriving at the airport, they were then told by an easyJet employee to go back to the hotel whilst they waited to be assigned to a new flight.
“It was at our expense as they stated there were rooms available but when we returned there wasn’t any and when we asked for food vouchers, they said we weren’t allowed and were then told by easyJet to get on our transfers.”
Natalie went on to explain how they had to settle for sitting on the airport floor and how her daughter had to re-wear dirty clothes from the holiday after all the travelling back and forth. Even after the medics arrived with the camp beds, along with some blankets, fruit and water, they obviously prioritised children, the elderly and people with disabilities first.
Fortunately, there were just enough beds for her and her family to use, but with Natalie and her family facing being in Tenerife until the next flight on Friday, it’s not the most comfortable of circumstances.
So like so many others in the same boat, the family have had to make alternative arrangements.
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“We have had to lend money from family to get us a BnB till Friday and a car rental because our flight lands us in Edinburgh and we’ve still heard no news from easyJet,” she said.
Sadly, their story is just one of countless Brits stuck abroad and those who were scheduled to fly out from the likes of Manchester and other airports are now heading home and simply looking to cancel bookings and get their money back.
The Manc has approached easyJet for a comment.
The airline has been sending some ‘rescue flights’ to various locations across Europe and said in an update that they have been “providing customers with assistance and hotel accommodation and advising anyone who has needed to make their own hotel or alternative travel arrangements that they will be reimbursed.”
At present, they are running a total of “five repatriation flights” from Palma, Faro, Tenerife, Enfidha and Rhodes to London Gatwick this week and have said, “We are also operating larger aircraft on key routes including Faro, Ibiza, Dalaman and Tenerife to provide some additional 700 seats this week.” Meanwhile, the press surrounding our local airport has gone from bad to worse in the last 24 hours or so…
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Pretty grim reading for Greater Manchester holidaymakers for the second year running. 😬✈️https://t.co/J16EMibOQJ
‘Busiest’ Easter bank holiday weekend expected as 19 million people hit the roads
Emily Sergeant
It’s expected to be one of the busiest Easter bank holidays in three years, as millions of people travel across the UK.
With the four-day weekend upon us, and people nationwide prepare to make the journey to visit family or friends over their extra couple of days off work or school, the RAC has now issued one of its annual travel warnings – anticipating that 19 million people could be hitting the roads from this Thursday evening onwards.
It’s all according to a new study of drivers’ spring getaway plans carried out by the RAC and traffic analytics specialists INRIX.
Research is suggesting that traffic will be equally severe on Thursday 17, Good Friday, and Saturday 19 April, with drivers planning around 2.7 million trips every day during that period, but the number of planned trips does drop slightly on Easter Sunday to 2.5 million.
Sadly, that dip is only short-lived, as the number of trips increases once again to a further 2.7 million on bank holiday Monday as millions of people look to return home.
19 million people are expected to hit the roads over the Easter bank holiday weekend / Credit: Geograph | Pxfuel
To make matters even worse, it’s thought that a further 6.2 million journeys are anticipated at some point over the Easter bank holiday weekend, but drivers planning these trips are still unsure exactly when they’ll travel.
The ‘notorious British weather’ is likely to be a big factor in travel decision making, according to the RAC.
INRIX expects that tomorrow (Thursday 17) will be the worst day for traffic, when jams are likely to increase by nearly a third (30%) more than usual.
Meanwhile, on Good Friday, the lengthiest hold-ups are expected between 11am to 1pm, so drivers are therefore being advised to start their trips as early as possible in the morning, or delay them until later in the afternoon.
Motorists are being warned to plan their journeys in advance / Credit: pxfuel
“The bank holiday weekend clashes with the end of the Easter break for many schools, which we think will change the nature of this year’s getaway,” admitted RAC breakdown spokesperson, Alice Simpson.
“Although journey numbers are still very high, we’re anticipating more day trips and weekend breaks than people heading off on one and two-week stints… [so] this could lead to a ‘hat-trick of hold-ups’ on Thursday, Friday and Saturday as drivers visit family and friends.
“But while getaway journeys may be shorter in length, we’re still expecting to see extremely high levels of traffic from Thursday onwards, with the greatest number of Easter getaway trips planned for three years.”
Alice warned that drivers should expect queues if they ‘don’t plan the best time to set off’.
“It’s always best to travel as early as possible in the morning or later in the day when most of the traffic has eased,” she added.
Featured Image – Geograph
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Onlookers ‘in tears’ after tiny duckling rescued from storm drain in beauty spot
Daisy Jackson
The RSPCA has shared a heartwarming video of a reunion between a tiny duckling and his mum, after the baby bird fell into a storm drain.
The charity, with the help of staff in the nearby Grandpa Greene’s Luxury Ice Cream Parlour, managed to fish the tiny bird out of the storm drain in a painstaking two-hour-long operation.
Miraculously, the duckling was unharmed, and his mum was waiting nearby on the canal in Saddleworth ready to be reunited with her baby.
The RSPCA has now thanked the staff member who helped rescue the duckling, and issued a warning to the public to keep dogs on a lead when near wildlife, believing the poor bird was chased by a dog before falling down the five-feet-high grid.
The rescue operation too place in Diggle last Wednesday 9 April, with Animal Rescue Officer Lee Ferrans taking on the ‘long and painstaking’ process of tempting the duckling into a net.
Lee said: “I wasn’t able to lift the grid so the only thing I could do was push an extendable pole straight down and try to catch the duckling in a net. There wasn’t a lot of room for manoeuvre and the net kept catching on all the debris.
“Just when I thought I’d been successful, the duckling kept disappearing into a drain on one side and then popping out again. A member of staff from Grandpa Greene’s had just finished her shift and came across to the other side of the canal to help me. I unscrewed the top of the pole with the net and held it down on one side of the drain while she used another section to gently encourage the bird to go into the net.
“It was quite a long and painstaking rescue but we eventually managed to bring the little one back up safely after more than two hours.”
The pair then placed the duckling into a cardboard box before heading further up the canal to reunite them with their mother and six sibling ducklings.
The adult duck ‘instantly recognised’ the chirping and swam straight towards it.
Lee added: “A little crowd had gathered and as the family were reunited people were shedding tears. It was a really lovely moment to see them all back together.
“I’d especially like to thank the member of staff from Grandpa Greene’s who offered an extra pair of hands – I couldn’t have done it without her – and to all the people in the area who stopped and were concerned.
“Storm drains can be a bit of a menace for ducklings, especially at this time of the year when there are babies around, and this brood was only a few days old.”
Danny Jones -
30th August 2023 
