A Northern pub has gone viral after it responded to a customer review about slow service… four years later.
In a brilliantly ironic move, The Legh Arms in Prestbury waited all this time to respond to a review that criticised the speed of its customer service.
Author Russ Jones shared a screenshot of the exchange in a tweet that’s now gained thousands of likes.
He wrote: “I left a review about slow service. 4 years later…”
The Legh Arms in Prestbury. Credit: Robinson’s Brewery
His original one-star review reads: “Slow service, wrong order, deeply average quality, shambolic staff. Almost impossible to get it this badly wrong without making a serious effort.”
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The Legh Arms has now responded, writing: “Russell Jones, thank you for taking the time to leave us feedback about your visit with us.”
The Robinsons-owned pub has recently come under new management and undergone a huge refurbishment, and it appears the new team are keen to respond to customer reviews left on Google – even if they are several years out of date.
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But the irony of the delay here – deliberate or not – has not been missed by Twitter users.
Russ himself later wrote: “I think it’s genius. I might go back and congratulate them on their brilliant performance art.”
Other users praised the village pub for its ‘amazing comic timing’ and said it deserved ‘points for consistency’.
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Someone else said: “That’s epic trolling from the owner. Hats off to them for playing the long game here.”
The Legh Arms in Prestbury is now under new management – and locals are raving about it. Credit: Robinson’s Brewery
But most have pointed out that it’s more than likely down to housekeeping from the new management team, and many locals have raved about the pub under its new ownership.
One person said: “I love the Legh Arms… it’s on the village I’m from and the rooms and food is fab. I know the reply is rubbish and a tad late…..but please try it again…. and let me know what you think.”
Another said: “Love this. I did go in January & it was really good actually.”
Someone else suggested: “It is v funny especially given that it was about their tardy service. Just under new management so maybe give them another chance.”
Stockport-based Robinson’s Brewery said that the Legh Arms is now being managed by hospitality duo Craig and Louise Sherrington – Craig a chef who has trained under Michelin-starred chefs, and Louise a former NHS worker who has also run The General Burgoyne pub in Cumbria.
Robinson’s added that the pub is renowned for its Sunday roasts, as well as being a dog-friendly pub with bedrooms.
The Manc has contacted The Legh Arms for comment.
Featured image: Google Maps
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Data reveals Manchester hotel prices have ALREADY surged by 462% on rumoured Oasis tour dates
Emily Sergeant
Manchester hotel prices have apparently already surged by 462% on rumoured Oasis tour dates, some new data has revealed.
Of course, absolutely nothing is set in stone yet and we are still yet to receive any form of announcement.
But with rumours having been swirling for months now that Oasis will be touring again in 2027, and several videos shared on the band’s social media platforms this week also hinting at that, it’s been revealed that searches for ‘when are Oasis tickets going on sale?’ have soared by 5,000% in the last seven days alone.
After recent data has pointed towards soaring searches for tickets, the experts at SeatPick decided to analyse the average cost of accommodation in Manchester on the suspected concert nights in June 2027 to uncover if prices have surged along with the searches.
Data reveals that Manchester hotel prices have already surged by 462% on rumoured Oasis tour dates / Credit: The Manc Group | Simon Emmett (Press Picture)
And lo and behold, it appears that they have.
The ticketing platform has revealed that hotel prices have surged by up to 462% during Oasis’ rumoured concert nights in Manchester.
The rumoured weekend date of 19 and 20 June has experienced the most noticeable price surge – with a two-star hotel costing an average of £216 for just one overnight stay.
The data also reveals that the rumoured finale on the 27 June has just a £95 difference between two-star hotels (£200) and five-star hotels (£295).
“Our analysis uncovered an enormous markup for local accommodation on nights that Oasis is rumoured to perform in Manchester,” explained Gilad Zilberman, who is the CEO at ticket platform SeatPick.
“Being aware of these accommodation costs and additional expenses can help fans plan and avoid being caught off guard by inflated prices on concert nights.
“To find the best deals on hotels, concertgoers should scan budget chains in the city or look slightly outside of the centre in hotspots served by local bus routes or regional trains, such as Salford and Trafford.
“Booking early might also be beneficial for fans dedicated to seeing the band perform.
“You can opt for free cancellation options, in case rumoured dates change, or you’re no longer able to attend.”
Featured Image – Point3D (via Unsplash)
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Aldi confirms ‘special’ 62-hour closure of all its 1,000+ stores across UK
Emily Sergeant
Aldi has announced that it’ll, once again, be closing the doors of all of its stores across the UK for 62 hours this year.
Christmas is always known to be one of the busiest periods of the year for the retail industry, and Boxing Day has a reputation for being the ultimate day for shopping deals and discounts in the UK – but this year, just like it has done on several years in the past, Aldi has made the decision to close all of its stores nationwide on this bank holiday.
The supermarket retailer says it wants to thank its colleagues ‘for all their hard work’ throughout the year by giving them some extra time to spend with their families.
This means that all Aldi stores will be closed on both 25 and 26 December.
That’s not all though, as stores will also be closed on New Year’s Day, and will reopen once again on Saturday 2 January 2027.
Aldi has announced a ‘special’ 62-hour closure of all its UK stores / Credit: Aldi UK
Opening hours at different Aldi stores across the UK will vary in the lead-up to Christmas, so it’s important to check the times for your local store, but the retailer has confirmed that most branches will be operating extended hours to ‘ensure customers can stock up ahead of the big day’
In the interim period between Christmas and New Year, stores will reopen as usual on Sunday 27 through to Wednesday 30 December, with reduced hours also likely on Sunday and New Year’s Eve.
Speaking on the decision to shut up shop for a full 62-hour period this festive season, Rachel Geary, who is the Communications Director at Aldi UK, said: “Christmas is a special time for our customers, but it is also one of the busiest periods of the year for our teams.
“Our colleagues work incredibly hard to ensure customers can pick up everything they need ahead of the big day.
“We never take that effort for granted. Closing our stores on Boxing Day is one way of saying thank you and giving colleagues a proper chance to rest, switch off and spend more time with the people closest to them.”
Daisy Jackson -
23rd March 2022 
