A pub in Lancashire has come under fire from diners after asking them to pay £1.50 extra to add a Yorkshire pudding or more gravy onto their roast dinner.
Unhappy diners have left reviews saying they would never return, blasting the pub for adding on the extra charges -with one saying they were left ‘totally disgusted’.
However, the owner has defended the extra charges – saying that they are justified because the Yorkies and gravy are both homemade.
One customer said they would never return to the pub, as they found the extra charge for their Yorkshire pudding – not included with the roast – to be completely outrageous.
The guest, named Steve, left a one-star review of his experience, writing: “Went there for a Sunday roast. In all my life I have never been in a restaurant for a roast beef dinner and told it does not include a Yorkshire pudding.
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Image: The Kicking Donkey
“It costs an extra £1.50 and if you want gravy with that, it also costs an extra £1.50.
“Totally disgusted. We will never be going back there. First visit. Never again.”
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A quick look at the sample Sunday roast menu on The Kicking Donkey’s website shows a standard roast priced at £12.95, with no mention of additional charges for Yorkies or more gravy.
The Kicking Donkey in Omskirk, Lancashire, ranks at #5 of 67 restaurants in the area and boasts a Travellers’ Choice Award, with an overall rating of 4.5 stars on TripAdvisor.
Image: The Kicking Donkey
189 diners have rated it as ‘Excellent’, however, it seems that not everyone agrees – with some diners left completely outraged at being asked to pay £1.50 to add either a Yorkshire pudding or extra gravy onto their roast dinners.
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Steve was not the only to complain about the extra charges, with another diner named Larry also leaving a review to register his disappointment.
Larry wrote: “Roast dinner was bland, hardly any taste. You want a Yorkshire pudding or more gravy, fine, but you need to pay extra.
“Dogs allowed in eating areas, not great idea – so not for me. Tried it, but no more.”
Image: The Kicking Donkey
Its owner, writing online as Matt F, has replied to both reviews – justifying the extra charges for both Yorkshire puddings and more gravy on the basis that they are both homemade from scratch.
In a reply to Steve, he wrote: “Hi Steve. Sorry to have upset you so much.
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“The reason we charge for Yorkies and extra gravy is that they’re both home-made from scratch.
“In the past, people have asked for extra and then it comes back untouched.
“I believe that the staff’s work should be reflected in their pay, and so we do need to charge for things like this. They cost us money to make.
“It’s a disappointment to hear that you won’t dine with us again, but I felt at the very least you were owed an explanation.”
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Notably, on their December Christmas menu, the pub has now released a beef dish with a Yorkshire pudding included for just £13.95.
Feature image – The Kicking Donkey
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Motorists warned of common winter driving habit that could land them with annoying fines
Emily Sergeant
With the temperatures drastically dropping now as we head into winter, motorists are being warned against a common driving habit.
On a wintry morning when the windscreens are frozen and your hands are equally as frozen too, it’s pretty common for drivers to start the engine, turn the heater right up, and remain stationary for several minutes to warm the car up before setting off on their journey… but did you know that doing this could see you, inadvertently, fall foul of the law?
That’s right – as ridiculous as it sounds, leaving your car engine running ‘unnecessarily’ while parked on a public road is illegal.
And to make matters worse, the rules on ‘engine idling’, as it’s known, apply regardless of whether the driver is using the heating, waiting for someone, or simply sitting in the vehicle.
Known as a stationary idling offence, Rule 123 of the Highway Code states that drivers must not leave a vehicle’s engine running unnecessarily while it is stationary on a public road, and according to the rule, a fixed penalty of up to £80 can be issued, right there and then.
Motorists are being warned of a common winter driving habit that could land them with annoying fines / Credit: PickPik | Wikimedia Commons
Fines will only be handed out if a motorist is stopped by a police officer who asks them to switch the engine off, and they fail to comply.
“However tempting it might be to sit in a vehicle with the engine running and the heater on to warm up, we strongly advice against it,” commented RAC senior policy officer Rod Dennis.
“As well as polluting the air and wasting fuel, drivers who leave their engines idling unnecessarily on a public road also risk an on-the-spot fine of £80. On cold mornings, the best approach is to clear any ice or snow properly and ensure windows are fully de-misted before setting off, then get on your way and let the car warm you up.”
There are some exceptions to the rule, however, as keeping the engine running is permitted in certain circumstances.
This includes when a vehicle is stationary because of traffic conditions, when the engine needs to run so a mechanical fault can be investigated, or if certain work is being carried out on the side of the road.
Manchester has been named the most ‘pet-friendly’ city in the UK
Emily Sergeant
A new index has revealed the best cities for pet owners in the UK, and it’s great news for Manchester.
Millions of us share our home with a pet, and making sure we give them the best possible life is often at the forefront of our minds, right?
While there’s a lot people can control about their pet’s lifestyle, many of the factors that affect their happiness are determined by location, and sadly for the 83% of the UK population who live in more urban areas, the challenges to give a pet a good life can feel even greater – with less access to green space, and fewer social spaces to take dogs, for example.
But when it comes to cities, which are the best ones to own a pet in? Well, pet insurance firm Lassie has decided to get to the bottom of this and do some updated research.
Lassie analysed data across nine metrics that determine a pet’s wellbeing to create a ‘Pet-Friendliness Index’, and using this index, the UK’s five most populous cities were each assigned a score out of 100 and ranked to determine which is the most and least pet-friendly.
/ Credit: Gustavo Fring (via Pexels) | Manchester City Council
The index looks at four main categories to gauge how suitable each city is for pets – green space, environment, health, and infrastructure.
Then, within these, experts compared a range of measures, including air quality, temperature, costs, access to vets, road safety, pet-friendly rental housing, social opportunities, and many others.
And Manchester has taken the stop spot, with a score of 66.
The UK’s Most Pet-Friendly Cities
Manchester
Birmingham
Liverpool
Leeds
London
In-keeping with its general growing popularity as a city, Manchester leads in the health category, with a high number of vets per head and the lowest rate of serious road collisions, while also ranking highest in terms of publicly listed dog friendly venues per resident.
“We tend to think that being a good pet owner comes down to what we do at home, but your postcode could be playing a much bigger role in your pet’s happiness and health than you realise,” commented Hedda Båverud Olsson, who is the CEO and co-founder of Lassie.
“Our findings show that not all cities are created equal when it comes to pets. The difference between living in Manchester and London isn’t just about green space or somewhere to walk your dog, it can mean higher vet bills, poorer air quality and fewer veterinary practices nearby.”
Featured Image – Paul Harris / National Trust (Supplied)