A service station on the M62 near Manchester has just been handed the unfortunate title of the worst in the UK.
And if that wasn’t bad enough, it’s the second year in a row it’s been given the honour.
Merely a couple of weeks after the glorious Tebay Services – also known as the little slice of motorway service station heaven just off the M6 in Cumbria, which is a classic halfway stop-off for Mancs heading up north – was named the best the country has to offer, a new survey has taken a look at the flip side.
If Tebay Services is the gold-standard for service stations, then at the other end of the spectrum, we’ve got Hartshead Moor East on the M62.
For the second year running, this service station situated between the two major northern cities of Manchester and Leeds has been the one that motorists have said they’d least likely to recommend to a friend.
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Run by and branded as Welcome Break, with popular food, drink, and retail chains such as Starbucks, KFC, Subway, Waitrose, WHSmith, and more operating inside of it, Hartshead Moor East has found itself at the bottom of an annual survey by Transport Focus – which is currently in its sixth year.
To compile the list of best and worst in the UK for 2023, the independent watchdog spoke to more than 30,000 visitors at 120 motorway services, and asked them about their views on the toilets, customer service, value of the food and drink, and electric vehicle charging facilities.
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As a whole, motorway services performed well this year, with 94% of visitors saying they they were satisfied with their visit, which is up from 93% in 2022.
But when it comes to Hartshead Moor East, it was given the lowest overall satisfaction rating at 84%.
Hartshead Moor East services is off the M62 between Manchester and Leeds / Credit: Wikimedia Commons
Visitors particularly pointed to the fact work to refurbish the toilets was underway during the survey period and portable toilets were in place.
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Speaking on the results of the annual survey that Hartshead Moor East would rather forget, Anthony Smith – Chief Executive of Transport Focus – said: “Our survey shows motorway services offer a great experience with friendly and helpful staff and provide drivers with the opportunity to rest, relax and take a break before continuing their journey.
“This includes making sure the range of food and drink on offer is good value for money for visitors as cost of living increases continue to bite.”
Featured Image – Google Maps
News
‘Groundbreaking’ new police team launches on Bee Network to make it one of the safest in the world
Emily Sergeant
A ‘groundbreaking’ new policing model aimed at making the Bee Network one of the safest public transport networks in the world has launched.
Described as being ‘pioneering’, the first-of-its-kind approach – named the Transport Policing and Crime Command (TPACC) – will bring Greater Manchester Police (GMP), Transport for Greater Manchester (TfGM), and Greater Manchester Combined Authority (GMCA) even closer together to tackle crime, antisocial behaviour, and safety issues across the region’s transport network.
So, how will it work then? Well, according to TfGM, the command will ‘effectively establish’ the Bee Network as GMP’s eleventh policing district.
It will bring together up to 300 personnel, including new police officers, who are all involved in keeping the network safe and providing greater reassurance to passengers travelling across the region.
Efforts to keep passengers safe on buses, trams, active travel routes, and roads across Greater Manchester will be ‘strengthened’ through the new team – improving co-ordination in response to incidents, and helping to reassure communities.
A ‘groundbreaking’ new police team has launched on the Bee Network to make it one of the safest in the world / Credit: TfGM
The new team will also incorporate the existing Roads Policing Unit within GMP that includes specialist functions such as the Central Ticket Office, the Tactical Vehicle Intercept Unit, the motorbike unit, the Commercial Vehicle Unit, the Serious Collision Investigation Unit, and more.
Overall, the key focus of TPACC is to:
Increase public confidence on safety across the transport network
Reduce violence, antisocial behaviour and criminality across the transport network
Increase the number of users of the Bee Network across Greater Manchester
The launch of TPACC is said to represents ‘the next phase’ of Greater Manchester’s commitment to creating a ‘safer, more secure, and more welcoming’ transport network for everyone who lives, works, and travels across the region.
“I want a world-class Bee Network where everyone feels safe,” commented Greater Manchester Mayor, Bev Craig.
“Our new dedicated transport policing command will bring together more than 300 police and safety officers, with high-profile patrols across our roads and the Bee Network. It means a stronger presence in our communities and faster action when people need help.
“TPACC will also crack down on dangerous driving to reduce the number of deaths and serious injuries on our roads, which have devastating consequences for families and communities.”
Featured Image – TfGM
News
Two arrested after assaulting and burgling 90-year-old woman in Stockport suburb
Emily Sergeant
Two people have been arrested following reports of an assault and burglary at a 90-year-old woman’s home in a Stockport suburb.
While en-route to the incident in Heald Green – which was reported to Greater Manchester Police (GMP) at around 2:30am on 29 October – officers located the victim’s vehicle being driven by an unknown man.
The stolen vehicle made off from police before it lost control, went up a grass verge, and collided with a stationary vehicle.
Police confirmed that a white British man, aged 41, was arrested at the scene on suspicion of a burglary and serious assault, while a white British woman, aged 47, was also later arrested on suspicion of burglary and serious assault – with both remaining in custody for questioning.
The victim, a 90-year-old woman, was taken to hospital for treatment and is being supported by specialist officers, although luckily, her injuries are not life-threatening.
Enquiries are now ongoing, and officers are working to establish the full circumstances of the shocking incident.
“This was undoubtedly a traumatic experience for the victim, and we have specialist officers supporting her through this investigation,” explained Detective Inspector Craig Turner, from Stockport CID.
“This was a violent burglary and thanks to the brave victim reporting it, our officers made two swift arrests with the suspects taken into police custody to be interviewed.
“We believe this was a targeted attack and there is no wider risk to the community. Extra patrols of officers have been deployed to the area to offer reassurance to members of the community. Please let them know if you have any concerns.
“We are committed to tackling dangerous offenders and keeping our communities safe from harm.”
Emily Sergeant -
6th October 2023 
