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This M62 service station near Manchester has been named the worst in the UK

Are we surprised?

Emily Sergeant Emily Sergeant - 6th October 2023

A service station on the M62 near Manchester has just been handed the unfortunate title of the worst in the UK.

And if that wasn’t bad enough, it’s the second year in a row it’s been given the honour.

Merely a couple of weeks after the glorious Tebay Services – also known as the little slice of motorway service station heaven just off the M6 in Cumbria, which is a classic halfway stop-off for Mancs heading up north – was named the best the country has to offer, a new survey has taken a look at the flip side.

If Tebay Services is the gold-standard for service stations, then at the other end of the spectrum, we’ve got Hartshead Moor East on the M62.

For the second year running, this service station situated between the two major northern cities of Manchester and Leeds has been the one that motorists have said they’d least likely to recommend to a friend.

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Run by and branded as Welcome Break, with popular food, drink, and retail chains such as Starbucks, KFC, Subway, Waitrose, WHSmith, and more operating inside of it, Hartshead Moor East has found itself at the bottom of an annual survey by Transport Focus – which is currently in its sixth year.

To compile the list of best and worst in the UK for 2023, the independent watchdog spoke to more than 30,000 visitors at 120 motorway services, and asked them about their views on the toilets, customer service, value of the food and drink, and electric vehicle charging facilities.

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As a whole, motorway services performed well this year, with 94% of visitors saying they they were satisfied with their visit, which is up from 93% in 2022.

But when it comes to Hartshead Moor East, it was given the lowest overall satisfaction rating at 84%.

Hartshead Moor East services is off the M62 between Manchester and Leeds / Credit: Wikimedia Commons

Visitors particularly pointed to the fact work to refurbish the toilets was underway during the survey period and portable toilets were in place.

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Speaking on the results of the annual survey that Hartshead Moor East would rather forget, Anthony Smith – Chief Executive of Transport Focus – said: “Our survey shows motorway services offer a great experience with friendly and helpful staff and provide drivers with the opportunity to rest, relax and take a break before continuing their journey.

“But there is still room for improvement.

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“This includes making sure the range of food and drink on offer is good value for money for visitors as cost of living increases continue to bite.”

Featured Image – Google Maps

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Manchester locals appealing for more information over a month after from finding family member’s body

Danny Jones Danny Jones GMP appeal after body of Chorlton man found dead in bedroom

A Greater Manchester family are still calling for more information now over a month on from the discovery of a man’s body at his Chorlton home.

William Riddell, 49, was found dead in the bedroom of a property on Astbury Avenue at approximately 11:35pm on Sunday, 10 November after being found by his stepdaughter, Sarah Hayden.

Details surrounding his passing are still scarce but a 47-year-old man was arrested on suspicion of murder but has since been released on bail “pending further enquiries”, leaving Sarah and the rest of her family still none the wiser as to the exact nature of his death.

Preparing to spend their first Christmas without him, they have issued a desperate appeal for more information, urging anyone who might have information to come forward.

Riddell, more commonly known as Billy by those close to him, was described as a “good, caring man with a big heart” and a popular figure in the local area.

Speaking via Greater Manchester Police, Sarah, said: “I want to be Billy’s voice and get answers for him. Billy was a nice and lovely man and all the community knew who he was. He was well-liked and we gave him a good send-off at his funeral.

“I would just ask anyone who knew him or has any information to come forward and tell police. Even if you think it’s a little or small thing – please come forward. We just want to get to the bottom of what has happened.”

Detective Inspector Alex Wilkinson, who serves on GMP‘s Major Incident Team, added in an official statement: “The family of Billy deserve answers following his death and we are working hard to ensure they get exactly that.

“We have closely supported Sarah and the wider family over the last month, and we will continue to provide assistance wherever we can as they face their first Christmas without him.

“While a suspect has been bailed, we are still working flat-out to understand more about Billy’s life, the people he was close to, and events leading up to his death just over a month ago.”

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With that in mind, both GMP and Riddell’s family are asking anyone who might know anything or have information regarding people associated with Billy to come forward, reiterating that “even if you consider something to be small – your help could greatly benefit our investigation.”

You can contact police via 101 or by using the live chat function HERE, quoting log 3227 of 10/11/24.

Alternatively, you can contact the UK’s independent charity, Crimestoppers, anonymously on 0800 555 111 or online.

For all the latest news, events and goings on in Greater Manchester, subscribe to The Manc newsletter HERE.

Featured Images — Greater Manchester Police

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Government aims to ‘turn the tide’ on homelessness with £1 billion funding boost

Emily Sergeant Emily Sergeant

Nearly £1 billion of funding is being pumped into Council budgets to help “break the cycle of spiralling homelessness” in 2025.

As part of the Government‘s wider ‘Plan For Change’, and in a bid to help tackle, reduce, and prevent homelessness next year, it’s been announced that more resources will be be made available for workers on the frontline who provide essential services to get rough sleepers off the street and into secure housing.

This significant investment means Councils will now be “better equipped” to step in early and stop households from becoming homeless in the first place.

According to the Government’s plans, these funded measures will include mediation with landlords or families to prevent evictions, helping homeless people find new homes, and providing deposits to access private renting. 

The funding will also be used to address the growing use of B&Bs and nightly-let accommodation, and the streamlining of funding structures to make it easier for Councils to spend their cash.  

Areas across the UK can also choose to channel resources into services such as Housing First.

Housing First has been massively successful in Greater Manchester, and has helped house hundreds of our region’s rough sleepers since it was first piloted, being described as “life-changing” along the way.

More than £633 million of the funding will be allocated for the Homelessness Prevention Grant – which is a £192 million increase from this year – while £185.6 million will go to the Rough Sleeping Prevention and Recovery Grant, more than £37 million to the Rough Sleeping Accommodation Programme, and £5 million will be for the Emergency Accommodation Reduction Pilots.

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This new £1 billion funding boost comes after it was announced back in September that Section 21 ‘no fault’ evictions will be abolished in England next year as part of the landmark Renters’ Rights Bill.

It will also look to support the Government’s ambition to deliver the biggest increase in social and affordable housing in a generation – with an extra £500 million ploughed into the Affordable Homes Programme to build tens of thousands of affordable homes across the country.  

Featured Image – Gary Knight (via Flickr)

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