A popular independent brewery bar in Bolton has announced it is to stop accepting bookings due to an unprecedented number of no-shows.
Like numerous other hospitality venues across Greater Manchester that have reopened for outdoor service now that ‘Step Two’ in the government’s “irreversible” roadmap for lifting England’s current national lockdown has commenced, Blackedge Brewery Bar in the Horwich area of Bolton has been let down by several customers who have booked a table at its beer garden and then failed to turn up.
The issue of no-shows has sadly blighted the region’s hospitality businesses throughout the last year of the coronavirus (COVID-19) pandemic.
So much so that the hospitality sector was forced to launch the #NoMoreNoShows campaign last summer following the revelation that so many customers abandoning pre-booked tables was costing the sector £16 billion a year.
Taking to Twitter to confirm that no further bookings will be taken, The Brewery Bar – part of Blackedge Brewing Co – said: “With immediate effect we are no longer accepting bookings [but] all existing bookings will be honoured.
“We will now operate on a normal walk in first come first served basis.
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“This is due to the sheer number of calls and emails that we don’t have capacity to deal with, and booking no shows”.
Blackedge Brewing Co then added: “Shame on you people that book tables at any venue and then fail to show up for your booking without giving any notice.
“Small independent businesses have had a rough year and are reliant on bums on seats.
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“If you book a venue and cant make it, let them know”.
Please RT & spread the word. Shame on you people that book tables at any venue & then fail to show up for your booking without giving any notice. Small independent businesses have had a rough year & are reliant on bums on seats. If you book a venue & cant make it let them know!
— Blackedge Brewing Co Ltd (@Blackedgebeers) April 26, 2021
Managing Director Wayne Roper, 45 – who founded Blackedge Brewery 12 years ago – has since said that he does not wish to expand upon his initial Twitter statement and decision to suspend bookings at the venue due to receiving “backlash” from locals.
The #NoMoreNoShows campaign encourages all customers to contact venues if they cannot make their reservation and rebook for a different time, and one of the early backers of the campaign – Abi Dunn at Manchester-based hospitality recruitment company, Sixty Eight People – has continued to emphasise to customers that “it’s ok to cancel”.
“In no other area of business is it acceptable to renege on a contract in this way,” she stated.
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“We have to change the way people behave and the notion that no shows are acceptable.
“Greater Manchester is a metropolis of bars, dining, coffee hang outs, gastronomic delights and nights to remember.
“Please help them all stay open”.
Featured Image – Blackedge Brewing Company Ltd
Food & Drink
Family-run Greater Manchester business calls out customers for punching cakes
Thomas Melia
A well-known independent Greater Manchester business has taken to social media to call out customers who were caught on CCTV punching their cakes.
Known for everything from cakes and pastries to hot baked goods and custom chocolate designs, Slattery’s in Whitefield has been serving up their gorgeous cake and chocolate creations for over 50 years, all while keeping the business family-run.
Unfortunately, the reason they’re receiving lots of attention at the minute is due to two customers resorting to violence on their pre-packaged sweet-treat products.
The social media account for this Greater Manchester chocolatier has uploaded two images which show the outcome of the fatal blows which struck two of their Victoria Sponge cakes.
Although this punch may have cost them the price of two of their delicious traybakes, later on in the post, Slattery’s issues a big thanks to “All the wonderful families who’ve visited so far this summer.”
“We know cake can be exciting, but a gentle reminder that little bakers should remain under adult supervision at all times – Thank you.”
This third-generation family-run “chocolate wonderland” has brought a smile to many locals’ and tourists’ faces alike with their wide variety of unique-shaped chocolate bars, lollies, grab bags and more.
All throughout 2021, Slattery’s were serving up their moreish Slattery’s Chocolate Lockdown Platters consisting of shortbread, brownies, fudge, pretzels, marshmallows and Oreos, helping Mancs continue to get our sugary fix even during one of the country’s toughest times.
Just look at them – they do the lord’s work:
Slattery’s chocolate shop and bakery has called out customers on social media for punching their pre-packaged cakes / Credit: The Manc Group
As well as attracting visitors with its grand three-storey bakery and chocolate shop, Slattery’s also has its very own restaurant, Mason’s Dining Room, where people flock to attempt the ‘Chocolate Challenge’.
To win, two chocoholics must team up to finish an American-style chocolate fudge cake with chocolate ice cream, a portion of fresh cream and two chocolate pots filled with liquid chocolate sauce – oh and two delicious hot chocolate drinks too.
Any sweet tooth successor will bag themselves one of Slattery’s chocolate medals and a box of handmade chocolates too – in case you needed chocolate anymore.
Lastly, anyone after supporting this Greater Manchester sweet-treat provider can find the chocolatier and cake makers on 197 Bury New Road in Whitefield or via Slattery’s official website HERE.
Featured Images – The Manc Group/Slattery’s (via Instagram)
Food & Drink
Plans to build tower next to Manchester’s historic Britons Protection pub scrapped
Danny Jones
Punters, rejoice: plans to build a large apartment tower next to Manchester’s Britons Protection pub have reportedly been scrapped after a long, drawn-out process and widespread protests.
What a relief.
One of the city’s oldest boozers, the Britons Protection was due to be dwarfed by a large development reaching 26 storeys tall, which not only would have encroached on the cultural landmark and storied watering hole, but also blocked out its popular beer garden to the rear.
We’ve seen a similar loss of outdoor drinking space with the recent St Michael’s development, which has essentially removed the equally historic Sir Ralph Abercromby pub – though it is at least getting a refurb – but in truth, the ‘Protect the Protection’ fight has been going on much longer.
As per a notice published on Manchester City Council’s website this week, it now appears that the plans for 72 new flats have been cancelled, with developers Arrowsmith Management having officially withdrawn their application.
Run by Bahraini businessman Mohamed Abbas Haji, the company is now said to be reassessing its options for the ‘Apex Tower’ proposals.
Speaking to the BBC, Mark Brennan – who took over the pub back in January 2025 – said: “I’m quite happy to be honest, a lot of people say the pub might be busier with more people about, but that doesn’t necessarily translate to people coming in here.”
“It would have looked horrendous… It’s Grade II-listed, so the pub should always be here. It wouldn’t have been a good look, having a big ugly building on top of our building.”
Countless Mancunians have echoed the sentiment over the past few years, with appeals dating back to post-pandemic and a big awareness push in 2021.
Standing for more than two centuries and holding countless awards, it was never going to go quietly.
It also happens to be quite comfortably on our list of the cosiest pubs in Manchester and has been since day dot.
Anyone who’s been in will know the sense of a warm welcome the place always puts out, and we’re overjoyed to hear that years of petitions and campaigning to save it have paid off.
These stories don’t always end with the right outcome (not often enough, anyway), so we’ll definitely be raising a glass to the Britons Protected this weekend.
Unfortunately, we do still have some other sad news from the hospitality sector, as our oldest Manc publican has passed away at a fellow favourite pub.