New CGI and artist impression images released by the UK’s third largest airport this week show an extended departure lounge featuring a food market that’s set to serve up a variety of world cuisines and quick eats for those who prefer a more casual dining experience.
This will be alongside a new boutique high street-style shopping area, known as ‘The Avenue’, which will have a “vibrant and airy feel”, and will come complete with a champagne bar, as well as premium brands, artisan cafes, and a brasserie.
Each store front in the new shopping zone will open onto airfield views, the Airport has explained, with plenty of passenger seating around it for “added comfort”.
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Manchester Airport reveals plans to open 27 new shops and restaurants in Terminal Two / Credit: Manchester Airport
According to the plans unveiled by Manchester Airport this week, a blend of regional and national brands are expected to operate the new units – which is designed to be in-keeping with the areas of Terminal Two that are already open to passengers.
“We are well aware that our guests’ holidays start at the airport,” admitted Richard Jackson, Retail Director at Manchester Airport.
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“We want people to enjoy their time here, whether that means sipping craft beer brewed at the airport in a bar overlooking the airfield, or eating an artisan pizza.
“We already have a great range of food and drink options in Terminal Two, with local brands which create a strong sense of place, but we’re looking to build on that with all-new offerings, including a champagne bar and a market hall style food court.”
Aside from the plans to open the 27 new shops and restaurants, bosses at Manchester Airport say they are also searching for retailers selling toys, fashion, accessories, and travel essentials to take up units in the new ‘The Avenue’ area.
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The Airport is seeking out partners who will “showcase the best of the North in their units”.
“We’re also seeking retail partners who will bring a high-class offering, tailored to the needs of the travelling public,” Mr Jackson continued.
“The first phase of the project saw some exciting brands come on board, but we’re now keen to build on that and provide a more varied and comprehensive retail experience to cater for the tastes of the millions of passengers who will pass through the terminal’s doors.”
It’s part of a wider £1.3 billion transformation programme / Credit: Manchester Airport
As mentioned, the expanded retail and restaurant offering forms part of the second phase of the wider £1.3 billion transformation programme of the Airport’s original Terminal Two.
The first phase of the transformation project saw a number of Mancunian favourites taking up residence inside Terminal Two – such as burger and shake chain Archie’s, Italian restaurant San Carlo, coffee brand Pot Kettle Black, and Manchester-based brewers Joseph Holt and Seven Bro7hers.
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They were joined by household names like Costa Coffee, WHSmith, Pret a Manger, and Wagamama.
The second phase is seeing Terminal Two remodelled and upgraded in sync with the recently-opened terminal extension.
All work is expected to be completed by 2025.
Featured Image – Manchester Airport
Business
Aldi announces ‘special’ 62-hour closure of all its 1,000+ stores across UK – this is why
Emily Sergeant
Aldi has announced that it’ll be closing the doors of all of its stores across the UK for 62 hours next month for a ‘special’ reason.
Christmas is always known to be one of the busiest periods of the year for the retail industry, and Boxing Day has a reputation for being the ultimate day for shopping deals and discounts in the UK – but this year, just like it has done on several years in the past, Aldi has made the decision to close all of its stores nationwide on this bank holiday.
The supermarket retailer says it wants to thank its colleagues ‘for all their hard work’ throughout the year by giving them some extra time to spend with their families.
This means that all Aldi stores will be closed on both 25 and 26 December.
That’s not all though, as stores will also be closed on New Year’s Day, and will reopen once again on Friday 2 January 2026.
Aldi has announced a ‘special’ 62-hour closure of all its UK stores / Credit: Aldi UK
Opening hours at different Aldi stores across the UK will vary in the lead-up to Christmas, so it’s important to check the times for your local store, but the retailer has confirmed that most branches will be operating extended hours to ‘ensure customers can stock up ahead of the big day’
In the interim period between Christmas and New Year, stores will reopen as usual on Saturday 27 through to Tuesday 30 December, with reduced hours also likely on New Year’s Eve.
Speaking on the decision to shut up shop for a full 62-hour period this festive season, Rebecca Heley, who is the Communications Director at Aldi UK, said: “Christmas is a special time, and we want to ensure all of our colleagues have the opportunity to relax and enjoy it with their loved ones.
“That’s why all Aldi stores will be closed on Boxing Day this year.
“We know how hard colleagues work to deliver an amazing Christmas for our customers, and this is one small way of saying thank you.”
Featured Image – Aldi UK
Business
UK’s best and worst parcel delivery companies named following new research
Emily Sergeant
Some eye-opening new research has revealed the best and worst parcel delivery companies in the UK ahead of Christmas.
With the festive season fast approaching and many already in the process of Christmas shopping, Citizens Advice has released its annual parcel league tables, ranking the UK’s five major delivery companies in order from best to worst based on their overall performance.
From chasing missing parcels, and battling arduous complaints systems, to even having accessibility requests ignored, Citizens Advice found through its latest research that more than a third (37%) faced issues with their most recent delivery – which works out to roughly around 15 million people, a new record.
The research – which was carried out in a ‘snapshot’ one-month period – reveals that the rate of parcel problems remains at the highest levels seen in half a decade.
Now in its fifth year, the charity’s league table looks at the top five delivery companies by parcel volume and measures their performance against criteria to determine who is the best.
The criteria each company is measured against includes customer service, delivery problems, and how well they meet accessibility needs, such as people needing louder knocking or longer to answer the door.
This year’s parcel league table shows Royal Mail scored the highest with 3.25 out of five stars overall, while Yodel slips to the bottom with just two out of five stars.
UK’s top 5 parcel delivery companies
Royal Mail – 3.25 out of 5 stars
Amazon Logistics – 3 out of 5 stars
DPD – 2.5 out of 5 stars
Evri – 2.5 out of 5 stars
Yodel – 2 out of 5 stars
Citizens Advice found through its new research that accessibility was the worst performing area overall, and this is despite Ofcom’s new condition requiring firms to give disabled consumers the opportunity to report their accessibility needs.
There was also customer service failures, with almost half (47%) of the people who had a problem with their initial delivery going on to have further issues trying to resolve the problem.
Research found that the most common problems customers faced with their last delivery include the driver leaving before they had time to get to the door (29%), their parcel being left in an insecure location (24%), and parcels arriving late (24%).
The UK’s best and worst parcel delivery companies have been named / Credit: Evri (Press Picture)
“Ofcom has passed the parcel of responsibility for long enough,” commented Dame Clare Moriarty, who is the Chief Executive of Citizens Advice.
“We’ve been doing the work of the regulator for five years now by holding parcel companies to account and speaking up for consumers who are bearing the brunt of persistently poor service.
“Our league table has tracked parcel problems from warehouse to doorstep. We continue to see millions of people chasing lost parcels, having their accessibility needs ignored and hitting a brick wall when they try to complain.
Emily Sergeant -
4th May 2023 
