One of Manchester’s most celebrated pubs has told customers who complained about their Covid safety measures to ‘leave our staff alone’.
The Marble Arch said that some ‘strange people’ have been complaining to staff about the pub’s face mask policies.
The Rochdale Road boozer recently reintroduced the mandatory wearing of face coverings when moving around the venue, as well as table service, in a bid to create a ‘safe environment’.
But Paul Plowman, a director at Marble Brewery, said that some people have taken issue with the rules.
The Marble Arch / Credit: Instagram @themarblearchmcr
Some customers even threatened to boycott the Marble Arch.
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He invited those who aren’t happy about the new safety measures to take their business elsewhere, saying they ‘really don’t care’ and will ‘bat on without you’.
His words, making it ‘abundantly clear’ that unpleasantness towards staff won’t be tolerated, have been praised by thousands on social media.
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One person even asked if Paul fancies running the country.
Paul wrote: “Yesterday our flagship pub the Marble Arch made the decision to make masks mandatory whilst not seated and make the use of table service.
“The bottom line reason for this is this: Our priority is keeping our staff and customers safe whilst simultaneously trying to keep our business going, and with no government support, keep our staff paid.
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“Seems reasonable to me.
A thread. Pls retweet. I’m one of the directors of @marblebrewers. Yesterday our flagship pub the Marble Arch made the decision to make masks mandatory whilst not seated and make the use of table service. The bottom line reason for this is this: Our priority is keeping our staff
“However since this we’ve had a number of strange responses on social media (to be expected) but more importantly our management and staff have had to put with strange people in real life complaining about these measures.
“I would like to make this abundantly clear to anyone who feels they want to reply to this or speak to our staff with anything along the lines of ‘right well that’s my custom you’ve lost’, we really don’t care.
“Honestly, we will bat on without you.
“Throw as many insults as you like, leave the pub in disgust if you want, as long as you leave our staff alone, we really don’t care.
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The Marble Arch / Credit: Flickr
“Finally I’d like to take a moment to thank all our customers who don’t really see the fuss with the measures, and have supported our business at a time when we need it the most.
“Cheers, have a great Christmas!”
People have praised Paul for sticking up for his staff, with one person writing: “Good to see some real leadership, taking the necessary steps to protect people, both staff and customers. You don’t fancy running the country do you?”
Another said: “Big vibes for the directors coming out to support the staff right now. We love to see it.”
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One of Marble’s employees wrote: “This week has been horrid. Whatever side of the bar you’re on, you know just how hard Xmas run up is even at the best of times, and I can’t find words to express the frustration at the moment.
“But I’ll tell you summat for nothing, though. I’m bloody proud to work for this team.”
Featured Image – The Marble Arch MCR
Food & Drink
The Manchester restaurant serving up the ‘world’s hottest curry’ for just a few days
Danny Jones
City centre favourite Zouk is serving up ‘the world’s hottest curry’ again to celebrate National Chilli Day next week.
The popular tea bar and grill located on Chester Street just off Oxford Road is slap bang in the middle of student central and has hordes of patrons lining up day in, day out, to taste their incredible Indian and Pakistani cuisine.
Now, to celebrate every spicy-food lover’s favourite day, Zouk is putting on special, limited-time-only menu to cater to all you heat freaks and speaking collectively on The Manc‘s behalf (several of us having tried it), it’s no joke.
The World’s Hottest Curry will be available for five days from Monday 24 to Friday 28 February, with a challenge on Thursday 27 February with prizes to anyone who can finish the fiery karahi.
The dishes
When it came to coming up with the world’s hottest curry, Zouk didn’t have to look far for inspiration, they simply picked the world’s hottest chilli: the Carolina Reaper Chilli.
Combining the 1,569,000 Scoville scorcher of a chilli with their much-loved and already spicy chicken karahi and vegetable karahi recipes, they knew they were on a winner. You might have to sign a waiver to eat it but that’s all part of the fun, right?
Typically prepared in a wok and cooked over hot flames with tomatoes, ginger, garlic, peppercorns and cumin to create the sauce base, the karahi originates from the Northwest region of Pakistan and has a great flavour. Depending on how brave you’re feeling, you can have it as a kebab or a full curry.
Credit: Supplied
That being said, this version does contain dried Carolina Reapers so you might not taste much beyond the heat of the sun after a few seconds. While the chilli is deemed suitable for human consumption, even Zouk’s chefs have admitted to struggling with the dish. Gulp. So, what can you win?
The challenge and prizes
Us Brits love a good curry and we already know that plenty of you won’t be able to resist the urge to take on the Reaper Challenge simply out of pride, so we might as well just tell you what you’ll have to eat in order to win the prizes.
Here’s what’s up for grabs:
Finish the full Carolina Reaper Curry (either chicken or veg) in one sitting (max eating time 30 minutes and no helping from companions), Zouk will give you the meal for free.
PLUS, a £50 Zouk Gift Card so you can come back at a later date to try their full menu (including some less omg-spicy options).
You’ll also get a Zouk Ice Cream Sunday to help cool off afterwards. Trust us, you’ll need it.
Issuing a statement for National Chilli Day and the Reaper Challenge, owner Tayub Amjad said: “Our food is usually more about flavour than heat but it’s National Chilli Day, and we know our customers love this challenge.
“For those who complete the challenge, you still have chance to come back and dine on us at a future date, so you will still get to experience the real Zouk too.”
What you thinking, Manchester? Are you up for taking on the world’s hottest curry?
Prestwich pizzeria Dokes announces closure as neighbourhood goes through big changes
Daisy Jackson
One of Prestwich’s best-loved independent restaurants has announced the end of its current chapter, saying that it’s become too difficult to operate with tighter and tighter margins.
Dokes, a pizzeria that also served arguably the town’s best roast dinner, has said that it’s going to ‘have to call it a day’ after three years in the proudly independent neighbourhood.
The news comes just months after Rudy’s opened its first Prestwich restaurant just across the road from Dokes, though that of course may just be a coincidence…
The restaurant comes from the same team behind Elnecot in Ancoats, and opened in 2022, promising delicious pizzas made with (wherever possible) British ingredients.
In a statement issued today, chef and owner Michael Clay said that ‘it’s just not been possible for us to make the money required for the size of team needed to run as a pizza restaurant’.
He wrote: “We are a small restaurant and the margins that were there pre-Covid are not achievable anymore at this scale and only getting tighter month on month.”
He then teased that they would be keeping the Bury New Road site on, with plans to reopen as a new concept.
Prestwich has been growing in popularity in recent years, with a blossoming food and drink scene and healthily increasing house prices.
It’s on the precipice of a £100m overhaul too, which will see the Longfield Centre transformed and new facilities built near the tram stop, including a community hub, a new village square, a market hall, flexible retail and leisure spaces, landscaped outdoor and green spaces, a new travel hub off Fairfax Road and around 200 homes.
It’s always been a village packed with local small businesses until this year, when both Rudy’s and Gail’s opened up – prompting this heartfelt statement from another local indie.
Dokes’ full statement reads: “After nearly 3 years of trying our hardest, unfortunately we’re going to have to call it a day.
“Having originally taken on the premises in between the two lockdowns (remember them?!), we’ve been extremely proud of what we have achieved under sometimes unbelievably difficult circumstances. Our staff have been the cornerstone of this and we would like to thank them for all of their hard work. The feedback we have received over the past couple of years on their food, service and hospitality has been absolutely incredible and we are extremely grateful for the hard work they have put in and the commitment they have shown.
“We feel like we have created a product that you have absolutely loved and a space that you have enjoyed coming to and we now really feel like a part of the Prestwich community – and for that we can’t thank you enough! You came for the pizzas and stayed for the roasts and it’s been a lot of fun.
“Try as we might though, it’s just not been possible for us to make the money required for the size of team needed to run as a pizza restaurant. We are a small restaurant and the margins that were there pre-Covid are not achievable anymore at this scale and only getting tighter month on month.
“So it is with a heavy heart that we are closing the door on this chapter BUT…we aren’t going to be leaving you completely…
“We have plans for the place which we will be updating you about very soon so please watch this space for more details. We hope you’re going to love it.
“As Dokes, Sunday 9th March will be our final service so please come down over the next couple of weeks, grab a pizza or a roast and say hello. It would be lovely to see you all. Bookings are open and the cellar is stocked so lets fill the little place up and go out with a bang!
Daisy Jackson -
22nd December 2021 
