One of Manchester’s most celebrated pubs has told customers who complained about their Covid safety measures to ‘leave our staff alone’.
The Marble Arch said that some ‘strange people’ have been complaining to staff about the pub’s face mask policies.
The Rochdale Road boozer recently reintroduced the mandatory wearing of face coverings when moving around the venue, as well as table service, in a bid to create a ‘safe environment’.
But Paul Plowman, a director at Marble Brewery, said that some people have taken issue with the rules.
The Marble Arch / Credit: Instagram @themarblearchmcr
Some customers even threatened to boycott the Marble Arch.
ADVERTISEMENT
He invited those who aren’t happy about the new safety measures to take their business elsewhere, saying they ‘really don’t care’ and will ‘bat on without you’.
His words, making it ‘abundantly clear’ that unpleasantness towards staff won’t be tolerated, have been praised by thousands on social media.
ADVERTISEMENT
One person even asked if Paul fancies running the country.
Paul wrote: “Yesterday our flagship pub the Marble Arch made the decision to make masks mandatory whilst not seated and make the use of table service.
“The bottom line reason for this is this: Our priority is keeping our staff and customers safe whilst simultaneously trying to keep our business going, and with no government support, keep our staff paid.
ADVERTISEMENT
“Seems reasonable to me.
A thread. Pls retweet. I’m one of the directors of @marblebrewers. Yesterday our flagship pub the Marble Arch made the decision to make masks mandatory whilst not seated and make the use of table service. The bottom line reason for this is this: Our priority is keeping our staff
“However since this we’ve had a number of strange responses on social media (to be expected) but more importantly our management and staff have had to put with strange people in real life complaining about these measures.
“I would like to make this abundantly clear to anyone who feels they want to reply to this or speak to our staff with anything along the lines of ‘right well that’s my custom you’ve lost’, we really don’t care.
“Honestly, we will bat on without you.
“Throw as many insults as you like, leave the pub in disgust if you want, as long as you leave our staff alone, we really don’t care.
ADVERTISEMENT
The Marble Arch / Credit: Flickr
“Finally I’d like to take a moment to thank all our customers who don’t really see the fuss with the measures, and have supported our business at a time when we need it the most.
“Cheers, have a great Christmas!”
People have praised Paul for sticking up for his staff, with one person writing: “Good to see some real leadership, taking the necessary steps to protect people, both staff and customers. You don’t fancy running the country do you?”
Another said: “Big vibes for the directors coming out to support the staff right now. We love to see it.”
ADVERTISEMENT
One of Marble’s employees wrote: “This week has been horrid. Whatever side of the bar you’re on, you know just how hard Xmas run up is even at the best of times, and I can’t find words to express the frustration at the moment.
“But I’ll tell you summat for nothing, though. I’m bloody proud to work for this team.”
Featured Image – The Marble Arch MCR
Food & Drink
Didsbury favourite Rustik has confirmed its will sadly be closing this month
Danny Jones
West Didsbury favourite Rustik has sadly announced it will be closing for food after a decade at the end of this month.
The beloved Burton cafe and bar has been a staple of the tight-knit foodie neighbourhood since 2015, but now the independent Irish eatery has confirmed that the business will be shutting down permanently in less than a fortnight.
Confirmed on Wednesday afternoon, 17 September, the casual Manc restaurant and hangout informed their loyal followers of the unfortunate news.
Unsurprisingly, their social media has been awash with condolences, collective sadness and support for the local institution.
Posting across all of their accounts, Rustik wrote: “After an unforgettable 10 years on Burton Road, the time has come to close our doors. It’s hard to believe how far we’ve come — never in a million years did we imagine Rustik would grow into what it became.
“From the bottom of our hearts, thank you to every single one of you who walked through our doors and supported us along the way. We poured everything we had — our time, our energy, our lives into making Rustik a space for everyone. And what a ride it’s been.
“From the chaotic, beautiful brunch shifts to late nights dancing on tables to ‘Wagon Wheel’, pushing through the challenges of COVID and helping our community with meals during hard times— we’ve done it all, together.
“To our amazing staff, past and present: thank you for your hard work, your dedication, and the love you brought every single day. You helped build something truly special, and we’ll never be able to thank you enough.
“To the incredible musicians who filled our space with life — keep doing what you do. The noise complaints? 100% worth the unforgettable nights.”
The team go on to detail that the official closing date is Tuesday, 30 September, reiterating that it is “business running as usual until then” and urging fans to “come down, grab your last Rustik fix, and raise a glass with us one final time.”
Signing off with an emotional farewell, they add: “Lastly, a message close to our hearts: please support your local cafes, bars, and independents. Hospitality is tough right now, and they need your support more than ever.
“Thank you for the most incredible decade of our lives. It’s over and out from us.”
It goes without saying that we’re gutted to see Rustik go and know how much it meant not only to the Burton Road community, but also to the Didsbury community, Chorlton and many other Greater Manchester natives.
A ‘saucy’ new Korean fried chicken restaurant is opening in the Gay Village
Daisy Jackson
A brand-new Korean fried chicken restaurant and cocktail bar is set to open on Canal Street this week.
CLUK is promising some big deals and amazing giveaways to celebrate its launch in Manchester, including free food and prize draws.
The newcomer in the heart of the city will specialise in Korean-style crispy fried chicken, but also warming ramen bowls, and salt & pepper classics.
Signature dishes will include Korean cheese-powder fried chicken, and Cheese Volcano Chicken.
CLUK will also serve dishes like kimchi cheese loaded fries, salt & pepper chicken, and huge sharing platters.
You can customise your Korean fried chicken order by size, choosing between wings and boneless and picking a flavour out of honey garlic, sweet and spicy, honey mustard, and honey and sour.
They promise it’ll all be ‘saucy, crunchy, and seriously addictive’.
That’s all washed down with ice-cold beers and creative cocktails, like martinis, spritzes and sours.
CLUK is now open in the Gay Village in ManchesterA spread of CLUK dishesInside CLUK ManchesterFried chicken with Korean cheese powderInside CLUK Manchester
The CLUK team are hoping to create a fun late-night dining option for this buzzing corner of the city centre.
To celebrate its launch on Thursday 18 September, CLUK have announced a whole heap of promotions.
This includes free chicken bao for the first 50 guests to visit during the first five days.
Over the two week launch period, visitors can spin the wheel whenever you spend £12 – spend £24 and spin twice.
And there are big prizes available – the top prize is a £100 gift card or £50 cash, with other prizes including free drinks, food and a £3 voucher as a consolation prize.
Plus, anyone who buys a gift card and tops it up with £100 will receive a free beer or cider.
When those two weeks are up, CLUK will run a £1,000 prize draw.